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South Yarra Hostel

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

Prices
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reviews
7.0
Very Good 13 Total Reviews
  • Value For Money 6.9
  • Security 7.7
  • Location 8.0
  • Staff 7.1
  • Atmosphere 6.3
  • Cleanliness 6.2
  • Facilities 6.8
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7.0
Very Good 13 Total Reviews
  • Value For Money 6.9
  • Security 7.7
  • Location 8.0
  • Staff 7.1
  • Atmosphere 6.3
  • Cleanliness 6.2
  • Facilities 6.8

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • fnewtonmason929897
  • England, Female, 25-30
  • Novice Nomad
  • 3 reviews
21st Oct 2018
7.7

Would recommend this hostel if you’re looking for somewhere a bit more long-term. Mostly workers so it’s a really chill & respectful vibe. I was in a 4 bed dorm & it was really spacious. Wifi could be better but you can make do. Also very clean :)

    • 6.0Value For Money
    • 8.0Security
    • 8.0Location
    • 6.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
View Property Reply

Thank you for leaving a positive review. We really take pride in the building ensuring it is clean at all times. South Yarra Hostel is more like a family and a home so when guests arrive they immediately feel comfortable and make friends quickly. We think our rooms are the most spacious 4 Bed Shares in Melbourne and are happy you feel the same way. WiFi is throughout the building, unfortunately at busy times it may run slightly slower, only due to so many people using it! We hope you had a safe flight home and having fun with your friends and family!

  • Anonymous
  • Australia, Couple, 25-30
  • Novice Nomad
  • 1 review
18th Oct 2018
4.6

This place is definitely chronically understaffed. Reception hours are officially 8:30-5 with a two hour period in the middle of the day where reception is closed. So in theory the reception is only open for around 6 hours a day. In reality there only appears to be one staff member so it's a matter of whether they're at the desk or not. There are policies around washing your own dishes etc but with no staff presence these policies are of course impossible to enforce. Dirty kitchens :(

    • 2.0Value For Money
    • 6.0Security
    • 10.0Location
    • 4.0Facilities
    • 2.0Staff
    • 4.0Atmosphere
    • 4.0Cleanliness
View Property Reply

Dear Guest, Sorry to hear you did not enjoy your stay. Reception hours are clearly indicated upon booking. Generally reception hours are longer than indicated and there is always someone available to assist. If reception is not open then you can always make a simple phone call for any questions. The Kitchens and Bathrooms are cleaned twice a day, once in the morning and again in the evening.

  • binxzajonc9087
  • Sweden, Female, 25-30
  • Novice Nomad
  • 1 review
3rd Aug 2018
10.0

What a great hostel. Met some really nice people there. The atmosphere was nice and the staff were very helpful. The location is perfect , so close to city , public transport, shops and chapel st. Can’t recommend this hostel highly enough . 10/10

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
View Property Reply

Thank you for leaving a great review. We think South Yarra Hostel is in the best position in Melbourne. Close to the best cafes, restaurants and bars. Also having South Yarra Train Station within 5 minute walk giving our guests quick, easy and direct transport into the city (CBD). We also have the best guests as you mentioned. Chapel Street is an amazing part of Melbourne and being so close is great for our guests. We hope you enjoy the rest of your trip in Australia and I'm sure we will see you again.

  • jade_lipson860
  • USA, Female, 18-24
  • Novice Nomad
  • 1 review
3rd Aug 2018
10.0

Thanks Josh for being so accommodating. Place was clean, beds really comfortable, room was spacious, free wifi worked great, nice guests, hot showers, good atmosphere, close to transport into the city and great places to eat in the area. Thanks!

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
View Property Reply

Thank you for leaving a nice review. We think South Yarra Hostel is in the best position in Melbourne. Close to the best cafes, restaurants and bars. Also having South Yarra Train Station within 5 minute walk giving our guests quick, easy and direct transport into the city (CBD). We also have the best guests as you mentioned and we hope that future guests are as polite and respectful as you were. As you noticed we are doing our very best to maintain and upgrade the Hostel. South Yarra Hostel is now under new management (since April 2018) and we aim to make this Hostel the very best in Melbourne. We hope you enjoy the rest of your trip in Australia and I'm sure we will see you again.

  • amandagadek
  • Denmark, Female, 18-24
  • Novice Nomad
  • 1 review
12th Jun 2018
2.9

No heating on, DIRTY kitchen and rooms. Nothing like the pictures. Asked for my money back an hour after I arrived..

    • 2.0Value For Money
    • 2.0Security
    • 6.0Location
    • 2.0Facilities
    • 4.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
View Property Reply

We are sorry you didn't want to stay with us. All rooms do have portable heaters which are located under the desk in rooms. When you arrived prior to check in (7am) our cleaners did not start. The Hostel is cleaned twice daily, morning and in the evening. You also booked during a quiet season and most of our guests were at work. You booked into a twin room and the room provided was one of the rooms in the photos online. We hope you enjoyed your stay in Melbourne

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