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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations & Refunds

Any cancellation made more than 28 days prior to the arrival date will incur a booking charge of 5% of the total booking value. This charge will be deducted from the monies received and the remaining balance will be refunded within 28 days.

No refunds will be due for cancellations made within 28 days of the arrival date.

No cancellations will be accepted by telephone.

Additional Terms and Conditions

Methods of Payment

We require a 50% deposit of the total amount invoiced to be paid within 5 working days of the invoice date. Please be aware that failure to do so will result in the cancellation of your booking.

The second installment (the balance) is due at least 28 days prior to arrival on a date indicated by us. You must contact us before that date in order to successfully complete your booking.

We accept the following cards: Visa, MasterCard and Switch. A credit card payment sheet will be sent to you together with the invoice and must be returned by e-mail or fax. Alternatively you can also call us on +44(0)208 600 7500 between 8am and 8pm Monday to Friday. For bank transfers we require the bank's proof of payment to be sent to us within the 5 day limit and at least 5 days before the 2nd installment is due.

We do not accept payments by American Express or Laser cards.

From 1 April until 31 October there is a minimum of a 2 nights per reservation during weekends at any of our hostels.

We require full payment within 24h of confirmation for any bookings arriving within 28 days of booking date.

Groups may have to pay a damage deposit during check-in; the group leader will be held responsible for any damage caused by any member(s) of the group.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Groups under 18 years of age are at all times at the hostel manager's discretion and rooms cannot be shared with outside bookings.

Special minimum night stays and rates can apply on peak dates. Booking confirmation remains at the discretion of St Christopher's Inns.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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St Christopher's Shepherds Bush

Book more than 2 days in advance for Free Cancellation.
7.5
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Hostelworld says

St Christopher's Shepherds Bush has been highly praised by Hostelworld users for having friendly staff who give personal attention to guests, creating a 'good atmosphere'. Guests have also said they appreciate the 'really huge' common room with a TV and ping pong table, the 24hr bar and the drinks specials in the bar downstairs, which one user rated as 'perfect if you're on a budget'. We like that this hostel is just across the road from the Central Line at Shepherds Bush underground station, connecting directly to Marble Arch and Oxford Street.

Property Description

COVID 19 Policy Update.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property, including in-house disinfection.

St Christopher's Inn Shepherds Bush gives travellers the chance to get a real feel for London life. Just out of the city centre, our hostel is opposite Shepherds Bush station with fantastic and super fast links to Soho, St Paul's Cathedral, Oxford Street and Marble Arch. You could be shopping on Oxford Street within 10 minutes!

One of the biggest shopping centres in Europe, Westfield, is right over the road. Plus the beautiful Holland Park and colourful Portobello Road is just a short walk away. The Shepherds Bush O2 Empire music venue is just 5 minutes stroll down the road, so you can rock out at a gig before heading back to the hostel bar Belushi's to carry on the party into the night. At Belushi's our guests get insane deals on drinks and discounts on burgers plus it's the perfect place to meet other like-minded backpackers.

*Please note that we require an in date government approved - drivers license, passport or national ID card is required at check-in.

**Guests under the age of 18 must stay in a private room with guardians. They cannot share in general dormitory rooms with people who are not part of their own group or family. Under-18s are not allowed in the bars or pubs.

***Please note: non-refundable reservations will be fully charged at the time of booking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.2

  • Security 7.7

  • Location 8.5

  • Staff 8.2

  • Atmosphere 7.0

  • Cleanliness 7.1

  • Facilities 6.9


Latest Reviews

  • 10.0

    Superb

    24 Aug 2022
    I am beyond impressed. Incredible value for money, such friendly staff and breakfast included. The location made everything so effortless, with it directly opposing the station. Couldn't recommend it more.
    England, Mixed Group, 18-24
  • 10.0

    Superb

    24 Jul 2022
    Great staff, great vibes! 😎 Really cool downstairs bar, rooftop terrace and chill out room too 👍 Very efficient and friendly service and sleep well in the clean dorms. Perfectly located across the road from Shepard's Bush tube station and plenty of cool bar and eateries. Would highly recommend and definitely stay again
    England, Male, 31-40
  • 10.0

    Superb

    13 Jul 2022
    Nice stay, breakfast was very good and very organised. The guy in the morning very helpful and the organisation it self very well structure.
    China, Female, 41+
  • 10.0

    Superb

    13 Jul 2022
    What an experience!! First I have to say the welcoming speech of Damiano was amazing, he made me feel at home, second the hostel event, it was fun and I meet lots of people. Hostel is clean, beds are clean and made properly. I will return for sure.
    Romania, Male, 25-30
  • 9.4

    Superb

    24 Aug 2022
    Room 8 was INCREDIBLY hot and only one small window that could be opened
    England, Female, 41+
  • 8.6

    Fabulous

    19 Aug 2022
    Nice hostel! Mostly nice stuff, the food at the bar was good, but the bartender didn't know about the discount for the hostel guests, so it was a bit awkward
    Israel, Male, 31-40
  • 8.0

    Fabulous

    04 Sep 2022
    Good location, friendly staff, welcome breakfast!
    England, Male, 41+
  • 6.3

    Good

    31 Jul 2022
    I have stayed in other St. Christophers, this was not the best. The key card I got did not open my room, it opened another. The reception was not staffed very well. There was no milk at breakfast. It was only a brief stay and was fine for this need but for longer would stay at a different St. Chris or different hostel. Location good for tube. It was very hot summer night and room was good temperature.
    England, Female, 31-40
  • 4.6

    Rating

    15 Sep 2022
    Rooms are absolutely tiny. Floors are slimey and smell of feet, they feel like they haven't been mopped in months. Very weird atmosphere. One of the worst hostels I've stayed at.
    Australia, Male, 31-40
  • 4.6

    Rating

    11 Aug 2022
    Some of the room doors were kept open and one day a strange man came into my room whilst I was trying to nap and I woke up and he was stood there staring at me and then followed to ask questions about how long I am staying there for etc. was very very hot at night as no air con or working fan so had the worst sleeps. Rooms smelt. Showers downstairs were tiny almost impossible to move around in.
    New Zealand, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi


Awards

  • 2019

    3rd, Hostel Chain

  • 2019

    1st, Best Large Hostel Chain

  • 2019

    2nd, Best Large Hostel Chain

  • 2016

    1st, Best Large Hostel Chain

  • 2014

    2nd, Best Large Hostel Chain

  • 2009

    3rd, Hostel Chain

View all Award Winners

St Christopher's Shepherds Bush says

St Christopher's Shepherds Bush has been highly praised by Hostelworld users for having friendly staff who give personal attention to guests, creating a 'good atmosphere'. Guests have also said they appreciate the 'really huge' common room with a TV and ping pong table, the 24hr bar and the drinks specials in the bar downstairs, which one user rated as 'perfect if you're on a budget'. We like that this hostel is just across the road from the Central Line at Shepherds Bush underground station, connecting directly to Marble Arch and Oxford Street.

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