Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations & Refunds

Any cancellation made more than 28 days prior to the arrival date will incur a booking charge of 5% of the total booking value. This charge will be deducted from the monies received and the remaining balance will be refunded within 28 days.

No refunds will be due for cancellations made within 28 days of the arrival date.

No cancellations will be accepted by telephone.

Additional Terms and Conditions

Methods of Payment

We require a 50% deposit of the total amount invoiced to be paid within 5 working days of the invoice date. Please be aware that failure to do so will result in the cancellation of your booking.

The second installment (the balance) is due at least 28 days prior to arrival on a date indicated by us. You must contact us before that date in order to successfully complete your booking.

We accept the following cards: Visa, MasterCard and Switch. A credit card payment sheet will be sent to you together with the invoice and must be returned by e-mail or fax. Alternatively you can also call us on +44(0)208 600 7500 between 8am and 8pm Monday to Friday. For bank transfers we require the bank's proof of payment to be sent to us within the 5 day limit and at least 5 days before the 2nd installment is due.

We do not accept payments by American Express or Laser cards.

From 1 April until 31 October there is a minimum of a 2 nights per reservation during weekends at any of our hostels.

We require full payment within 24h of confirmation for any bookings arriving within 28 days of booking date.

Groups may have to pay a damage deposit during check-in; the group leader will be held responsible for any damage caused by any member(s) of the group.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Groups under 18 years of age are at all times at the hostel manager's discretion and rooms cannot be shared with outside bookings.

Special minimum night stays and rates can apply on peak dates. Booking confirmation remains at the discretion of St Christopher's Inns.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


St Christopher's Shepherds Bush

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

St Christopher's Shepherds Bush has been highly praised by Hostelworld users for having friendly staff who give personal attention to guests, creating a 'good atmosphere'. Guests have also said they appreciate the 'really huge' common room with a TV and ping pong table, the 24hr bar and the drinks specials in the bar downstairs, which one user rated as 'perfect if you're on a budget'. We like that this hostel is just across the road from the Central Line at Shepherds Bush underground station, connecting directly to Marble Arch and Oxford Street.

Property Description

COVID 19 Policy Update.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property, including in-house disinfection.

St Christopher's Inn Shepherds Bush gives travellers the chance to get a real feel for London life. Just out of the city centre, our hostel is opposite Shepherds Bush station with fantastic and super fast links to Soho, St Paul's Cathedral, Oxford Street and Marble Arch. You could be shopping on Oxford Street within 10 minutes!

One of the biggest shopping centres in Europe, Westfield, is right over the road. Plus the beautiful Holland Park and colourful Portobello Road is just a short walk away. The Shepherds Bush O2 Empire music venue is just 5 minutes stroll down the road, so you can rock out at a gig before heading back to the hostel bar Belushi's to carry on the party into the night. At Belushi's our guests get insane deals on drinks and discounts on burgers plus it's the perfect place to meet other like-minded backpackers.

*Please note that we require an in date government approved - drivers license, passport or national ID card is required at check-in.

**Guests under the age of 18 must stay in a private room with guardians. They cannot share in general dormitory rooms with people who are not part of their own group or family. Under-18s are not allowed in the bars or pubs.

***Please note: non-refundable reservations will be fully charged at the time of booking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 8.8

  • Location 9.0

  • Staff 8.7

  • Atmosphere 8.0

  • Cleanliness 7.1

  • Facilities 7.9

Latest Reviews

  • 10.0


    25 Nov 2021
    Hostel staff friendly and welcoming. Location very good opposite Shepherds Bush Tube/Rail/Bus meaning access around London is excellent.
    England, Male, 41+
  • 10.0


    28 Aug 2021
    I am very happy ,very cheap and worth
    India, Male, 31-40
  • 9.4


    05 Oct 2021
    The hostel is very well located next to a metro station. The first reserved room we had was a little small and there was a problem in the bathroom which was informed to the manager who promptly assisted us and put us in another room. This second reserved room was a great size for two people with everything working perfectly for the rest of the stay. The hostel staff is very helpful and attentive all the time. I would definitely stay at the hostel again on my next trip to London
    Brazil, Male, 31-40
  • 8.6


    30 Sep 2021
    Overall, I feel we were unlucky with our roomates as they were all in their 30s and loud and smelly. They hardly left the room and because of that it was always smelly and there wasnt much ventilation. In addition, you would expect the rooms to be capped to 50% cause of Covid but that was non existant. Toilets and showers were cleaned once a day as they were clean in the morning but later on at night they were filthy and hardly any toilet paper. Staff was great, and the common room was hot.
    Cyprus, Couple, 18-24
  • 7.7

    Very Good

    04 Dec 2021
    The room and facilities are adequate given the price. You get what you pay for. The fact that the hostel is connected to the Belushi's bar adds to the atmosphere, and contributed towards making it an enjoyable stay. However, the common room was poorly maintained and had a foul smell.
    India, Male, 25-30
  • 6.3


    09 Oct 2021
    Staff were friendly and Belushi’s is great, but all the toilets were out of toilet paper and the toilets themselves were in bad shape. Rooms were also in poor condition but it may have just been a bad room as my friends were pleased with their room.
    Canada, Male, 18-24
  • 6.0


    03 Mar 2020
    I was staying with a friend in a six bed mixed dorm. I felt safe in this room since the men were respectful and I was with a friend. We were informed that we had to switch rooms in 2 days due to a larger party coming in. The room they moved us into (another six bed mixed dorm) was much much smaller and only men were living there. When my friend left it was just me (20 yr old girl) staying with only men and there were several cases where I was stared at or flirted with and made me v uncomfortable
    USA, Female, 18-24
  • 5.7


    02 Jan 2022
    Plus points: - 2 genuinely careful staff members (reception / cleaning team): excellent customer service & attitude towards work. - Area of choice (Westfield / Holland Park / Hammersmith) - New showers+toilets on 1st floor. Minus points: - Disharmonious cleaning personnel. Carelessness & self-absorbed approach to work witnessed. - Hostel rules and safety challenged by many guests for ASB. Tolerance observed. A thief arrested in the room too. Hostel’s way of management questionable.
    France, Male, 31-40
  • 5.7


    02 Jan 2022
    The staff were more bothered about serving customers at the bar than the guests waiting at the hostel desk.
    England, Male, 31-40
  • 2.0


    04 Sep 2021
    I have been attacked by a guy in the middle of night and staff was really rude und helpful in that situation
    Poland, Female, 25-30
Read all reviews


  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Board Games
  • DVD's
  • Foosball
  • Pool Table
  • Wi-Fi


  • 2019

    3rd, Hostel Chain

  • 2019

    2nd, Best Large Hostel Chain

  • 2019

    1st, Best Large Hostel Chain

  • 2016

    1st, Best Large Hostel Chain

  • 2014

    2nd, Best Large Hostel Chain

  • 2009

    3rd, Hostel Chain

View all Award Winners

St Christopher's Shepherds Bush says

St Christopher's Shepherds Bush has been highly praised by Hostelworld users for having friendly staff who give personal attention to guests, creating a 'good atmosphere'. Guests have also said they appreciate the 'really huge' common room with a TV and ping pong table, the 24hr bar and the drinks specials in the bar downstairs, which one user rated as 'perfect if you're on a budget'. We like that this hostel is just across the road from the Central Line at Shepherds Bush underground station, connecting directly to Marble Arch and Oxford Street.