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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations & Refunds

Any cancellation made more than 28 days prior to the arrival date will incur a booking charge of 5% of the total booking value. This charge will be deducted from the monies received and the remaining balance will be refunded within 28 days.

No refunds will be due for cancellations made within 28 days of the arrival date.

No cancellations will be accepted by telephone.

Additional Terms and Conditions

Methods of Payment

We require a 50% deposit of the total amount invoiced to be paid within 5 working days of the invoice date. Please be aware that failure to do so will result in the cancellation of your booking.

The second installment (the balance) is due at least 28 days prior to arrival on a date indicated by us. You must contact us before that date in order to successfully complete your booking.

We accept the following cards: Visa, MasterCard and Switch. A credit card payment sheet will be sent to you together with the invoice and must be returned by e-mail or fax. Alternatively you can also call us on +44(0)208 600 7500 between 8am and 8pm Monday to Friday. For bank transfers we require the bank's proof of payment to be sent to us within the 5 day limit and at least 5 days before the 2nd installment is due.

We do not accept payments by American Express or Laser cards.

From 1 April until 31 October there is a minimum of a 2 nights per reservation during weekends at any of our hostels.

We require full payment within 24h of confirmation for any bookings arriving within 28 days of booking date.

Groups may have to pay a damage deposit during check-in; the group leader will be held responsible for any damage caused by any member(s) of the group.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Groups under 18 years of age are at all times at the hostel manager's discretion and rooms cannot be shared with outside bookings.

Special minimum night stays and rates can apply on peak dates. Booking confirmation remains at the discretion of St Christopher's Inns.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

St Christopher's Shepherds Bush

Book more than 2 days in advance for Free Cancellation.
7.5
  • Wonderful Location
  • Marvellous Staff
  • Good Cleanliness
Read all reviews

Hostelworld says

St Christopher's Shepherds Bush has been highly praised by Hostelworld users for having friendly staff who give personal attention to guests, creating a 'good atmosphere'. Guests have also said they appreciate the 'really huge' common room with a TV and ping pong table, the 24hr bar and the drinks specials in the bar downstairs, which one user rated as 'perfect if you're on a budget'. We like that this hostel is just across the road from the Central Line at Shepherds Bush underground station, connecting directly to Marble Arch and Oxford Street.

Property Description

COVID 19 Policy Update.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property, including in-house disinfection.

St Christopher's Inn Shepherds Bush gives travellers the chance to get a real feel for London life. Just out of the city centre, our hostel is opposite Shepherds Bush station with fantastic and super fast links to Soho, St Paul's Cathedral, Oxford Street and Marble Arch. You could be shopping on Oxford Street within 10 minutes!

One of the biggest shopping centres in Europe, Westfield, is right over the road. Plus the beautiful Holland Park and colourful Portobello Road is just a short walk away. The Shepherds Bush O2 Empire music venue is just 5 minutes stroll down the road, so you can rock out at a gig before heading back to the hostel bar Belushi's to carry on the party into the night. At Belushi's our guests get insane deals on drinks and discounts on burgers plus it's the perfect place to meet other like-minded backpackers.

*Please note that we require an in date government approved - drivers license, passport or national ID card is required at check-in.

**Guests under the age of 18 must stay in a private room with guardians. They cannot share in general dormitory rooms with people who are not part of their own group or family. Under-18s are not allowed in the bars or pubs.

***Please note: non-refundable reservations will be fully charged at the time of booking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.4

  • Security 7.8

  • Location 8.5

  • Staff 8.0

  • Atmosphere 7.5

  • Cleanliness 6.4

  • Facilities 6.9


Latest Reviews

  • 10.0

    Superb

    03 May 2022
    I have ADHD and really needed a place in a pinch. Both Daimano and Elisha made the stay easy and welcoming. Wouldn't have stayed without meeting them
    England, Male, 41+
  • 10.0

    Superb

    30 Apr 2022
    Nice hostel
    Portugal, All Male Group, 31-40
  • 10.0

    Superb

    12 Apr 2022
    Very clean and friendly staff
    Ireland, Female, 25-30
  • 10.0

    Superb

    22 Feb 2022
    I had a very comfy stay at the hostel. Spacious, clean and safe place to stay.
    India, Male, 25-30
  • 9.4

    Superb

    21 Apr 2022
    Always a good night in Belushi's, just keep in mind it's a bed and its less than a score and you'll love the recline
    England, Male, 25-30
  • 6.6

    Good

    15 Apr 2022
    Room was not clean and someone was there when i was supposed to have the room. Bathrooms are gross. No soap. But the staff was very accommodating. And the bar scene is cool. Rooms were tiny and not great for what we paid.
    USA, Female, 18-24
  • 4.9

    Rating

    23 Feb 2022
    I wouldn't recommend this hostel for any backpackers since there aren't any there are however many dodgy characters living there . Joe one of the managers was great though, he helped us promptly to upgrade from the 8 dorm (no matter what you do don't book the 8 dorm) to private room so we only experience it during one night. He was very friendly and professional. Thanks mate. The lockers don't lock ( broken ) so we had to carry our computers with us the whole time.
    Slovakia, Male, 31-40
  • 3.4

    Rating

    22 Apr 2022
    I don't recommend this hostel in London. I booked a room for 4 people (3 guys and 1 girl) and they promised me to allocate all of us in the same room on the second night, but in the end, we split our group, and nothing that they promised happened. I have talked to 4 different staff and they said that everything was going to be solved, but nothing changed. The staffs are not organized, there is no communication between them. Terrible experience, including a dirty shower and bathroom.
    Brazil, Male, 31-40
  • 2.6

    Rating

    29 Apr 2022
    I was very disappointed. Our first issue was checking in. We were told to come back at a later time because it was too busy. Once we finally got in, we had to wait for 45 minutes for the receptionist to work out the payment because she said she hadn't been trained. We were overcharged and still awaiting our refund. There were no towels and we were told to just go buy our own. A random man walked into our room in the middle of the night despite our room being full. Do not recommend this hostel.
    USA, Female, 18-24
  • 2.3

    Rating

    31 Mar 2022
    This place was absolutely horrible, it was very dirty, noisy and the people were very hostile
    USA, Male, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • DVD's
  • Foosball
  • Pool Table
  • Wi-Fi


Awards

  • 2019

    3rd, Hostel Chain

  • 2019

    1st, Best Large Hostel Chain

  • 2019

    2nd, Best Large Hostel Chain

  • 2016

    1st, Best Large Hostel Chain

  • 2014

    2nd, Best Large Hostel Chain

  • 2009

    3rd, Hostel Chain

View all Award Winners

St Christopher's Shepherds Bush says

St Christopher's Shepherds Bush has been highly praised by Hostelworld users for having friendly staff who give personal attention to guests, creating a 'good atmosphere'. Guests have also said they appreciate the 'really huge' common room with a TV and ping pong table, the 24hr bar and the drinks specials in the bar downstairs, which one user rated as 'perfect if you're on a budget'. We like that this hostel is just across the road from the Central Line at Shepherds Bush underground station, connecting directly to Marble Arch and Oxford Street.

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