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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations & Refunds

Any cancellation made more than 28 days prior to the arrival date will incur a booking charge of 5% of the total booking value. This charge will be deducted from the monies received and the remaining balance will be refunded within 28 days.

No refunds will be due for cancellations made within 28 days of the arrival date.

No cancellations will be accepted by telephone.

Additional Terms and Conditions

Methods of Payment

We require a 50% deposit of the total amount invoiced to be paid within 5 working days of the invoice date. Please be aware that failure to do so will result in the cancellation of your booking.

The second installment (the balance) is due at least 28 days prior to arrival on a date indicated by us. You must contact us before that date in order to successfully complete your booking.

We accept the following cards: Visa, MasterCard and Switch. A credit card payment sheet will be sent to you together with the invoice and must be returned by e-mail or fax. Alternatively you can also call us on +44(0)208 600 7500 between 8am and 8pm Monday to Friday. For bank transfers we require the bank's proof of payment to be sent to us within the 5 day limit and at least 5 days before the 2nd installment is due.

We do not accept payments by American Express or Laser cards.

From 1 April until 31 October there is a minimum of a 2 nights per reservation during weekends at any of our hostels.

We require full payment within 24h of confirmation for any bookings arriving within 28 days of booking date.

Groups may have to pay a damage deposit during check-in; the group leader will be held responsible for any damage caused by any member(s) of the group.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Groups under 18 years of age are at all times at the hostel manager's discretion and rooms cannot be shared with outside bookings.

Special minimum night stays and rates can apply on peak dates. Booking confirmation remains at the discretion of St Christopher's Inns.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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St Christopher's Shepherds Bush

Book more than 3 days in advance for Free Cancellation.
8.2
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

St Christopher's Shepherds Bush has been highly praised by Hostelworld users for having friendly staff who give personal attention to guests, creating a 'good atmosphere'. Guests have also said they appreciate the 'really huge' common room with a TV and ping pong table, the 24hr bar and the drinks specials in the bar downstairs, which one user rated as 'perfect if you're on a budget'. We like that this hostel is just across the road from the Central Line at Shepherds Bush underground station, connecting directly to Marble Arch and Oxford Street.

Property Description

St Christopher’s Inns Shepherds Bush gives travellers the chance to get a real feel for London life. Just out of the city centre, our hostel is opposite Shepherds Bush station with fantastic and super fast links to Soho, St Paul’s Cathedral, Oxford Street and Marble Arch. You could be shopping on Oxford Street within 10 minutes!

One of the biggest shopping centres in Europe, Westfield, is right over the road. Plus the beautiful Holland Park and colourful Portobello Road is just a short walk away. The Shepherds Bush O2 Empire music venue is just 5 minutes stroll down the road, so you can rock out at a gig before heading back to the hostel bar Belushi’s to carry on the party into the night. At Belushi’s our guests get insane deals on drinks and discounts on burgers plus it’s the perfect place to meet other likeminded backpackers.

*Please note that we require an in date government approved - drivers license, passport or national ID card is required at check-in.

**Guests under the age of 18 must stay in a private room with guardians. They cannot share in general dormitory rooms with people who are not part of their own group or family. Under-18s are not allowed in the bars or pubs. View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 8.6

  • Location 8.6

  • Staff 8.6

  • Atmosphere 7.8

  • Cleanliness 8.1

  • Facilities 7.6


Latest Reviews

  • 10.0

    Superb

    13 Jul 2019
    I have had a great weekend,, at the shepards bush hostel, beds really clean showers were really clean overall a great stay, the cost was great such a good deal over the two nights, the staff were first class, will be coming back very soon
    England, Male, 41+
  • 9.7

    Superb

    25 Jul 2019
    Very good Hostel, especially for the price
    England, Male, 18-24
  • 8.9

    Fabulous

    31 Jul 2019
    Great stay was just super hot in the rooms!
    Australia, Couple, 18-24
  • 8.6

    Fabulous

    02 Aug 2019
    Overall, this was a very nice hostel. Location is awesome! The nearest tube station is just a few minutes away, which was just across the road. The only thing which I considered minor improvement is the ventilation. There was a fan there in the room, however, the room was still very hot, which makes it hard to sleep. But overall, this was a very good hostel and very good value for money. The friendliness of the staff was very good too.
    England, Male, 31-40
  • 8.3

    Fabulous

    08 Aug 2019
    Location is acros tube station so you can reach city center for 15 min, decent place to stay for this money
    Croatia, Mixed Group, 25-30
  • 8.3

    Fabulous

    18 Jul 2019
    beeing here as a family worked quite well, even so the hostel is located directly above a pub we slept very well
    Germany, Mixed Group, 25-30
  • 8.0

    Fabulous

    26 Jul 2019
    I stayed only one night but it was great. Staffs were cool. Love the toilets!
    Ireland, Male, 25-30
  • 7.7

    Very Good

    24 Jul 2019
    It was a reasonable hostel - not the best I have stayed in but comfortable for a night. We appreciated the tea making facilities and the basin in the room. A small shelf for a phone and a pair of glasses next to the top bunk would have been a helpful feature.
    Wales, Female, 41+
  • 6.3

    Good

    09 Aug 2019
    The location of the hostel is really good, there is a bar downstairs where you can grab breakfast and drinks anytime you want. But the rooms are very small, beds aren't comfortable. There aren't enough fans in the room, so it feels really hot in the night. No toiletries or towels are provided, no lockers are provided, they charge you extra for each and everything.
    India, Male, 25-30
  • 4.3

    Rating

    12 Aug 2019
    The vibe was weird and unsocial.You have to carry your bags up stairs, no lift. The common room is a hot/quite basement with no vibe. There was no tap in the common room to get water and the vending machine wasn’t working. There was no useful kitchen facilities. The bathrooms facilities were run down and not clean enough. The key card to room is tempromental locking guests out, as the software interacts with phones/Oyster cards. The lockers were broken, the room had no AC and was hot and stinky.
    Australia, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • DVD's
  • Foosball
  • Pool Table
  • Wi-Fi


Awards

  • 2016

    1st, Best Large Hostel Chain

  • 2014

    2nd, Best Large Hostel Chain

  • 2009

    3rd, Hostel Chain

View all Award Winners

St Christopher's Shepherds Bush says

St Christopher's Shepherds Bush has been highly praised by Hostelworld users for having friendly staff who give personal attention to guests, creating a 'good atmosphere'. Guests have also said they appreciate the 'really huge' common room with a TV and ping pong table, the 24hr bar and the drinks specials in the bar downstairs, which one user rated as 'perfect if you're on a budget'. We like that this hostel is just across the road from the Central Line at Shepherds Bush underground station, connecting directly to Marble Arch and Oxford Street.

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