Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Star Hostel is a brand new hostel located in Campo de Ourique. The hostel offers main facilities like kitchen, social room and some chill out spots. Our cook makes a great breakfast for our guest where you can try the best cheese omelette of your life. Our idea is to join a great experience in Lisbon allied to a great place to stay.

Our position is magnificent. We are right in the center of Lisbon, some minutes away from the main tourist attractions of Lisbon such as Praça do Comercio, Museu do Azulejo or Miradouro de Santa Catarina, amongst other attractions. In addition, we are near to several bus stops and metro stops, so you can catch the public transport to explore and visit the city.

We offer different types of accommodations, but we are mainly focus on backpacker ans venturesome travellers and couples or friends travelling together. Furthermore, we offer diverse amenities and common areas in which the travellers can get together and speak about past experiences and future plans.

Star Hostel Policies and Conditions:

Please note: The first night of your booking will be charged as a deposit. In case of normal cancellation, it will be refunded. In case of late cancellation, it won't.

Cancellation policy: 48h before arrival.

Check in from 14:00.
Check out before 12:00.

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - occupancy tax 2.00 EUR per person per night
Breakfast not included.


The reception is open from 07.00 to 23.00.
No curfew. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 6.0

  • Location 7.0

  • Staff 7.0

  • Atmosphere 7.0

  • Cleanliness 7.0

  • Facilities 6.0

Latest Reviews

  • 10.0


    20 Jul 2019
    Hostel is in such a wonderful neighborhood. Very clean and safe space. So glad I stayed here.
    USA, Male, 18-24
  • 8.3


    11 Jun 2019
    I liked the staff very much, specially Manuela, the girl who had the night shift was very helpful. The kitchen it's a bit lacking in the pottery section and could have more tools but overall you can use it easily. I had the luck to be in this hostel at the same time of some great people so the atmosphere was very nice and friendly. Overall the cost is appropriate for what it can give you.
    Italy, Female, 18-24
  • 7.1

    Very Good

    01 May 2019
    I was robbed in Lisbon, Portugal by your typical mugger who ripped my mother’s $1000 phone out of my hands as I took a photo of the castle of st Jorge on May 01,2019 in broad daylight. Beware of aggressive muggers who hurt you to steal your valuables. The lady staff at Star were really comforting and concerned and very encouraging after reposting what happened. Their response was noteworthy and refreshing. Star is filled with friendly staff. Lanita Oceanne Soleil
    USA, Female, 31-40
  • 4.6


    05 Jun 2019
    I would never stay here again. Workers are ok. But more a pension than a backpackers place. Too dirty. And they close the kitchen and common área at night. No place to be but in bed. Ok beds.
    Denmark, Male, 25-30
  • 2.6


    10 Jul 2019
    DIRTY, horrible
    USA, Couple, 18-24
  • 2.3


    23 May 2019
    DO NOT BOOK. Terrible experience
    Portugal, Male, 31-40
  • 2.0


    20 Jun 2019
    It's very bad hostel, so dirty, the pictures are not matching with real hostel
    Egypt, Male, 31-40
  • 2.0


    12 Jun 2019
    If you take the time to read the other reviews you will see that this hostel is not up for the task if you are looking for a well rounded hostel with good accommodation this is not the one. It is dirty, the staff is not friendly and there is nothing to do but to stay in you room and bed. It feels more like last resort for immigrants that looking for jobs in Lisbon, Portugal than a backpacking hostel. STAY AWAY and spend you well earned money somewhere else!
    Sweden, Male, 31-40
  • 2.0


    02 Jun 2019
    Most important!! If you arrive before 14:00 Owner dont take you in the hostel. If you want to leave your luggages untill 14:00 they ask for 5euro each luggage. At the payment part; Owner looking lady tried to charge the total amount three times as we are three people and seemed to be doing this to everyone. The hostel is very far from the centre 30mins walk. Smells very very bad. And pictures doesnt show reality as our room didnt have any windows. You should only stay here if your are broke.
    Turkey, Male, 25-30
  • 2.0


    23 May 2019
    The door was locked when we tried to get in with our keys and no one was there to help us. Additionally it smelled like cat pee and the lockers had no functioning locks even if you brought your own lock. Overall would not recommend DO NOT BOOK! Also, they refused to refund us for the second night.
    USA, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Key Card Access
  • Utensils
  • Washing Machine
  • Airport Transfers
  • Housekeeping
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Cafe
  • Vending Machines