Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation deadline 30 days prior to arrival and all Groups must be pre-paid on last day of cancellation.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Steel House Copenhagen

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Steel House Copenhagen is the city’s brand new luxury hostel located right in the center of Copenhagen. The hostel is New Yorker-inspired and the setting is 'industrial chic', with rooms rooted in raw elements, soft textures and rustic interiors. Sit back and relax in the incomparable, snug setting of the new luxury city hostel and feel the urban aura that binds it all together in a home that can be yours when you visit Copenhagen.
Don’t forget to download our “Steel House Cph” APP, check in online and get your key directly on your mobile - that way you can go directly to your room or just directly to the bar the minute you arrive. If you need help, you can of course always come to front desk – we are here 24 hours a day.

At Steel House Copenhagen, you can choose a 6-bed dorm or a 4-bed dorm, and if you want a smaller room that is private, you can book one of our double or single rooms with or without a private terrace. Our 6-bed dorms and 4-bed dorms are divided into 'For All' and 'For Women', and they can also be booked as a private room. All rooms have private bathrooms and include linen, towels and individual power sockets and reading lights. Dorm rooms also provide personal lockers. Padlocks can be bought at the front desk.

Steel House Copenhagen is only a 5 minute walk from Tivoli Gardens, The City Square Hall and the famous pedestrian shopping street, Strøget. Bicycle rentals are also available, giving guests the perfect opportunity to explore the city as a real Copenhagener.
We also offer a free guided walking tour every day if you want to experience the city by foot together with fellow travelers.

Tired from sightseeing or just had a rough night out? Stay in and enjoy a movie or your favorite show in our amazing Cinema or challenge your friends in our games room.
Feeling active? Come join us for a morning run with the staff or perhaps join one of our yoga classes for free.
You could also go for a workout in our state-of-the-art gym or enjoy our indoor swimming pool for only DKK 20,-.

If you are looking for a night out, Steel House Copenhagen is the perfect place. Local beer and cold drinks can be enjoyed at the bar and our free Live Music or Karaoke Events will for sure get you and your friends in the right mood. Various bars and clubs are within walking distance, and as a Steel House guests you get free entrance to the legendary local nightclub RUST.

A grab’n’go breakfast bag with a tea or coffee included is available each morning at the bar between 6 and 11 am for DKK 49,-. Various snacks, sandwiches and salads are available throughout the day.
If you are more in the mood for a homemade meal, Steel House Copenhagen also has an amazing common kitchen. Just go grab your local ingredients and show your friends and the other guests how it’s done.
A laundry room and luggage lockers are also found on site.

We really look forward to welcoming you to Steel House Copenhagen – your new luxury hostel in Copenhagen.

Steel House Copenhagen Policies & Conditions:
Cancellation policy: 72 hours before arrival.
All reservations will be charged 2 day prior to arrival.
Credit card surcharge depends on the card holder’s bank. Any changes must be made 3 days before arrival.

Check in from 15:00 to 23:00.
Check out before 11:00.

Taxes included.
Breakfast not included.

Don’t miss out:
Game room
Tv Room
Self-Service Kitchen

24 hour Reception.
No curfew.
When below 18 years all reservations must be made for private use.
No male guest in female dorms. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.4

  • Security 9.3

  • Location 9.3

  • Staff 8.5

  • Atmosphere 8.7

  • Cleanliness 8.8

  • Facilities 9.0

Latest Reviews

  • 10.0


    13 Sep 2019
    The perfect hostel. Nothing else to add!!
    Canada, Male, 25-30
  • 9.7


    01 Sep 2019
    Amazing interiors in this hostel! We loved to sit around the lobby. The location allows to walk easily to anywhere in downtown. I would definitely stay again!
    Turkey, All Female Group, 25-30
  • 9.7


    29 Aug 2019
    Huge hostel with everything you need. Good location right behind Vesterport station. You pay for extras - such as use of the kitchen. Kitchen is well equipped but does have issues with lack of fridge space. I had a cooler bag stolen out of the fridge as well as food removed as there is not enough fridge space. Great being able to hire bikes. Also has a great gym
    Australia, Female, 41+
  • 9.1


    01 Sep 2019
    Really nice and modern Hostel, but paying extra for kitchen, pool and gym is annoying.
    Germany, Male, 18-24
  • 8.6


    04 Sep 2019
    Is a hotel that works like a hostel with pretty good infrastructure and very clean.
    Ecuador, Male, 31-40
  • 8.3


    04 Sep 2019
    The hostel was clean with a lovely vibe. But we did have some booking and availability issues which meant we could not be booked in for 5 nights as we hoped, and had to change hostel.
    England, Female, 18-24
  • 7.7

    Very Good

    05 Sep 2019
    The hostel is in great location. The facilities are fantastic. However the room is very small. One of the staff gave me wrong bed when I checked in. Then he told me just to take whatever available in the room. When I extended for one more night, one of the girls at the reception gave me wrong information so I didn’t re check in. When I came back on that night, all my stuff was gone. One of the staff helped me out and I appreciated that. Some of the staffs gotta learn to provide better service.
    China, Female, 25-30
  • 7.4

    Very Good

    13 Sep 2019
    The atmosphere was pretty high-end, very neat for a hostel, however my first experience after arriving was with a very unfriendly gentleman at the front desk. I admit I was a bit dazed after the long flight and didn't hear his question well at first, but he was very curt/rude even though I was apologizing a lot for mishearing him. He definitely wasn't the friendly and warm kind of person one expects at a hostel. Other than that, the other folks were nice enough and the room was mostly clean.
    USA, Female, 25-30
  • 7.1

    Very Good

    12 Sep 2019
    The hostel is kind of a hotel. Everything is new. But you have to pay for everything ( including the kitchen access!) The staff at reception don't care about you or anybody else. You check in yourself with a machine so you understand that they are there to give you some advice about the city, but No! They don't want to help you even if you are in trouble. No empathy, no travellers' nature. There are a bunch of long stay, so the kitchen is always packed and the fridge is impossible to use.
    Argentina, Female, 31-40
  • 6.9


    28 Aug 2019
    Hostel is clean with good facilities. I did like how the toilet and shower were separate, though you could hear absolutely every activity. Check in is done on a computer so not much human interaction. Cool bar downstairs and fancy facilities but seems more like a big hotel with hostel beds than a hostel, which might not work for you if you are looking to meet people or want a travelling vibe. They provided towels which was great.
    Australia, Female, 31-40
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Cooker
  • Elevator
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Indoor Swimming Pool
  • Microwave
  • Parking
  • Reading Light
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • Bicycle Hire
  • Express check-in / out
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Pool Table
  • Wi-Fi