Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cost free cancellation is possible up to 4 weeks prior to arrival. The cancellation fee until 2 weeks before arrival
is 20% of the full amount, later cancellations are charged with 100% of the full amount.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Steffi's Hostel Heidelberg

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Steffis Hostel Heidelberg opened in May 2009 and we would be very happy to welcome you in person to our friendly and green oasis in the heart of Heidelberg.

Located just metres from the main station we would like to offer you an affordable and comfortable choice of accommodation.
You can stay in one of our beautifully and individually furnished Doubles or Dorms and enjoy the cosy atmosphere together with other Travellers and Backpackers from all over the world.
We love backpacking and we love nature and therefore do our very best to give you a homey & natural place where you can relax from the wild days on the road.
The team of the Hostel is there for you, we would like to help you with planning your Heidelberg stay and onward journey.
Everything we know and love about this town we are happy to share with you, so please feel free to ask us anything you would like to know.

We are looking very forward to your visit. CU View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.2

  • Location 8.8

  • Staff 9.5

  • Atmosphere 8.4

  • Cleanliness 9.1

  • Facilities 8.8

Latest Reviews

  • 10.0


    19 Aug 2022
    I canceled my trip bevause of train booking problems but I KNOW it's a great place because I have stayed there before. It has a heart. Too many hostels do not. :)
    Australia, Female, 41+
  • 10.0


    14 Jul 2022
    Great. I only stayed a couple of nights, and this place is all I needed. It's about 5 minutes away from the train station and about 15 minutes by foot from the city center. Thanks to everyone who works here, you guys are awesome!
    Mexico, Male, 18-24
  • 9.1


    15 Aug 2022
    Fantastic hostel. Everything is very clean, rooms are big, you have lockers, place to put your stuff, charges, a mirror and a fan. There are a lot of bathrooms and they have a big kitchen were you can cook anything you want and a common with with computers. You can also do your laundry there and get a bike for free if it’s available. Best hostel in Heidelberg!
    Spain, Female, 18-24
  • 8.9


    02 Oct 2022
    Welcoming staff, very clean and comfortable. Stayed only 1 night - had everything I need except vegan breakfast. Would stay again and recommend to others. Good value also.
    USA, Male, 41+
  • 8.9


    16 Sep 2022
    Hostel clean and friendly ok facilites
    England, Male, 41+
  • 8.9


    02 Aug 2022
    Very clean and close to the train station. It’s about a 20 min walk to old town - not too bad, and you can always take the tram if you need to. Staff are friendly and helpful with suggestions on things to go do. It’s a smaller hostel, so you definitely get a more relaxed “homey” vibe if that’s what you prefer. The only downside to note is the lockers are pretty small and probably won’t fit your entire luggage, just a few important clothing items, electronics, passport, etc.
    USA, Male, 18-24
  • 8.9


    17 Jul 2022
    cute hostel in a cute city! nothing particular to add. the staff was friendly and i would stay there again. the atmosphere didn’t seem too social but i only stayed there one night and totally missed out on the common room so that might’ve been the problem.
    Sweden, Female, 18-24
  • 7.7

    Very Good

    10 Aug 2022
    Nice hostel, very relaxing. Not social at all, very hard to meet people so wouldn't recommend for solo travelers. But the facilities are good and staff are lovely. Close to the station, a bit of a walk into the old town but buses are easy.
    England, Female, 18-24
  • 7.4

    Very Good

    27 Jul 2022
    Pretty good hostel with nice staff. No AC but my room had a fan at least. Showers weren't great but they were clean.
    USA, Male, 25-30
  • 7.1

    Very Good

    10 Aug 2022
    Decent location, very close to the main station however quite a long walk to the castle so would recommend using the public transport especially if carrying heavy bags. Only issue was 1 night we returned to the hostel at 22:00 & our key wouldn’t let us into the building because someone had locked the door from the inside even though there is meant to be 24hr access. Tried calling the reception & no staff around whatsoever so we were stuck. Eventually had to ask the restaurant next door for help.
    England, Female, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Hair Dryers For Hire
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Bicycle Hire
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities