Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cost free cancellation is possible up to 4 weeks prior to arrival. The cancellation fee until 2 weeks before arrival
is 20% of the full amount, later cancellations are charged with 100% of the full amount.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Steffi's Hostel Heidelberg

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Steffis Hostel Heidelberg opened in May 2009 and we would be very happy to welcome you in person to our friendly and green oasis in the heart of Heidelberg.

Located just metres from the main station we would like to offer you an affordable and comfortable choice of accommodation.
You can stay in one of our beautifully and individually furnished Doubles or Dorms and enjoy the cosy atmosphere together with other Travellers and Backpackers from all over the world.
We love backpacking and we love nature and therefore do our very best to give you a homey & natural place where you can relax from the wild days on the road.
The team of the Hostel is there for you, we would like to help you with planning your Heidelberg stay and onward journey.
Everything we know and love about this town we are happy to share with you, so please feel free to ask us anything you would like to know.

We are looking very forward to your visit. CU View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 9.6

  • Location 8.0

  • Staff 9.6

  • Atmosphere 8.4

  • Cleanliness 8.8

  • Facilities 9.2

Latest Reviews

  • 10.0


    17 Dec 2021
    Mega, ich kann es nur empfehlen!
    Egypt, Male, 41+
  • 10.0


    22 Nov 2021
    AMAZING WAS: Bike rental with lock included, big kitchen with fridge and all the stuff to cook, cleanliness of the rooms, of the bathroom and of the restrooms, amiability of the staff (friendliness), chance to drop luggage after checking out, locks for the lockers, hot water in the shower available at all times, COMPLAINTS: None.
    Mexico, Male, 25-30
  • 10.0


    18 Jul 2020
    My second time staying at this hostel and just as great an experience. It is just a stone's throw away from the main train station/Flixbus stop which is very handy, and about a 20 minute walk into the heart of the old town. I arrived later in the evening than expected but the staff could not have been more accommodating to let me in even after they had closed the reception desk. That was most appreciated after a long and stressful day!
    Northern Ireland, Male, 25-30
  • 10.0


    18 Jul 2020
    Perfect location beside the main train station (and then a 20 minute walk to the old town). Very clean & friendly atmosphere. Totally recommend!
    Northern Ireland, Male, 25-30
  • 10.0


    29 Feb 2020
    Nice room and Good facilities. Perfect room at low price.
    India, Male, 18-24
  • 9.4


    28 Aug 2021
    Really friendly staff and everything was super clean. A great kitchen and lounge area and a really pretty hostel. We met some really nice people and had a really fun evening. The location is right by the train station and lots of shops for food which is handy, but quite a walk into the old town.
    England, Female, 18-24
  • 9.1


    20 Jul 2021
    Quiet and friendly hostel close to the main train station in Heidelberg. Very clean with a big kitchen and communal area. Nowdays few people due to the pandemic, but the few who are there are super friendly and outgoing, doing nights out together. Great value for money, can recommend!
    Germany, Male, 25-30
  • 9.1


    29 Nov 2019
    Hostel that has everything you need, close to the main station, clean and reasonably priced. It's a bit of a walk to the main sights of Heidelberg, but it's fine if you spend the day in the city and return in the evening. Some hooks to hang coats and some more sockets for electricity in the rooms would be much appreciated and a wifi that works.
    Luxembourg, Female, 25-30
  • 8.9


    06 Dec 2019
    I only stayed for 1 night so didn't have a chance to explore the whole hostel, but regarding the bathroom and dormitories, amazing facilities, all clean, with wide space, no annoying noises or anything, great hostel to stay.
    Brazil, Male, 18-24
  • 8.6


    07 Dec 2019
    Hostel was clean, beds were comfortable, staff was nice! Atmosphere was so so, but wasn't uncomfortable. Location for me was excellent, but it is a bit far from city center. VERY close to hbf, and you could easily take a bus to center.
    USA, Female, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Hair Dryers For Hire
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Bicycle Hire
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities