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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cost free cancellation is possible up to 4 weeks prior to arrival. The cancellation fee until 2 weeks before arrival
is 20% of the full amount, later cancellations are charged with 100% of the full amount.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Steffi's Hostel Heidelberg

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Steffis Hostel Heidelberg opened in May 2009 and we would be very happy to welcome you in person to our friendly and green oasis in the heart of Heidelberg.

Located just metres from the main station we would like to offer you an affordable and comfortable choice of accommodation.
You can stay in one of our beautifully and individually furnished Doubles or Dorms and enjoy the cosy atmosphere together with other Travellers and Backpackers from all over the world.
We love backpacking and we love nature and therefore do our very best to give you a homey & natural place where you can relax from the wild days on the road.
The team of the Hostel is there for you, we would like to help you with planning your Heidelberg stay and onward journey.
Everything we know and love about this town we are happy to share with you, so please feel free to ask us anything you would like to know.

We are looking very forward to your visit. CU View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.5

  • Location 8.3

  • Staff 9.3

  • Atmosphere 8.5

  • Cleanliness 8.9

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    02 Oct 2019
    Steffi’s hostel has a great atmosphere, everyone we met was very kind and invited us to play cards in the common room. Bathrooms and shower rooms were very clean and had plenty of space for getting ready. We stayed in one of the large shared rooms and we were very pleased with the beds, lockers, and spaciousness of the room. The staff were also all very kind and explained everything to us, it was our first ever hostel stay and they made everything so easy!
    USA, Female, 25-30
  • 9.7

    Superb

    07 Oct 2019
    This was one of my favorite hostels! Super clean and comfortable; the kitchen and common area were very nice and the staff couldn’t have been better. Everything was very clean. I met some awesome people here and the atmosphere seemed very sociable. Great for a solo traveler. Location is a kind of far from town, but I didn’t mind because everything else was so great.
    USA, Female, 18-24
  • 9.1

    Superb

    07 Oct 2019
    Great place with very helpful staff.
    Germany, Female, 41+
  • 8.9

    Fabulous

    18 Sep 2019
    The toilett wasn't clean all the time.
    Guatemala, Female, 31-40
  • 8.6

    Fabulous

    02 Nov 2019
    Didn't stay for very long but the staff was very nice and accommodating.
    Kenya, Female, 18-24
  • 8.6

    Fabulous

    29 Sep 2019
    Steffi's hostel met most of the requirements I look for in the perfect hostel but I quickly found that the hostel was very heavily catered to a student from the nearby university and not someone on a GAP year style trip like myself. Despite that however, the hostel still provided guests with everything you need a hostel to be and did so well. The beds were comfortable, the facilities were clean, and the employees were helpful and friendly.
    USA, Male, 18-24
  • 8.0

    Fabulous

    08 Oct 2019
    Great staff, very interesting building as is a converted tobacco factory. Close to the station and a bit of a walk to the old town. Some of the beds were a bit squeaky and the showers were quite poor as had very low pressure. Temperature was fine and all good overall. Large and well equipped kitchen. Thank you.
    England, Male, 25-30
  • 7.1

    Very Good

    17 Sep 2019
    My only complaint is about the showers: a bit unclean but the biggest problem was that they were weak button showers which sucks
    Brazil, Male, 18-24
  • 6.0

    Good

    18 Sep 2019
    Staff were a bit rude and couldn’t be bothered. Atmosphere was average, but the location is close to bus and train station. About 30 minutes from the old town where pretty much everything is
    Australia, Male, 18-24
  • 5.7

    Rating

    06 Nov 2019
    The staff at Steffis were lovely, but the place itself felt like a kind of hospital or institution. It was extremely sterile with zero atmosphere. Fine for a bed for the night, but if you want a vibe try somewhere else.
    Australia, Male, 25-30
Read all reviews

Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • Bicycle Hire
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities


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