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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
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  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

3 days prior to the arrival date.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Step Inn Guest House and Hostel

No.35 Jalan Pudu lama, Off jalan Pudu , Kuala Lumpur, Malaysia
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
Read all reviews

Property Description

There are two things we are proud of here at Step Inn.
First, is our excellent location. We are situated in the well-known Golden Triangle of Kuala Lumpur, where everything is easily within walking distance. In this area is the busy China Town(10 mins), street food heaven Jalan Alor(10 mins), the best bar street in town Changkat(10 mins), shopping central Bukit Bintang(15 minutes), and the famous Petronas Towers(30 mins). We are also a few minute walk to the local metro(LRT), airport shuttle(Star Shuttle), and one of the central bus terminals(Pudu Sentral), so you can easily plan your next destination.

The second thing we pride ourselves in, is our hospitality. We do our best to establish, a warm homey environment. The moment you walk in the door, you are considered part of the family. We provide a free map and enjoy giving tips on the city, so you can fill your few days or maybe many days, with lots of things to do. Our knowledgeable staff can also give suggestions for your continuing journey out of Malaysia’s capital city.

For being a budget guest house we do provide a couple perks that you won’t find in many places located in the Golden Triangle. We have many types of rooms available, double-ensuite, double, single, family, and dormitory beds. All rooms are clean, with a window and fan, except our ensuite, which comes with A/C. On check in we provide you with a fresh towel(all rooms) & free roll of toilet paper(for single, double, en-suite, & family rooms only). In the morning, there is a free simple breakfast, with all day coffee and tea, that will help you get started so you can begin your tour of this great city. We provide 24 hour reception, same-day laundry service, and free WiFi in all the rooms, so you can stay connected at all times or get help at any hour.

So, if you are looking for a homey budget guest house, with an excellent location, great knowledgeable staff, and nice facilities, please Step Inn.

***Age Limits for Dorm Room***

For any guests above 50 years old (including 50 yrs), please book into Private Room; bookings into Dorm room will be treated as Invalid.

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 8.4

  • Location 9.1

  • Staff 9.1

  • Atmosphere 8.3

  • Cleanliness 7.6

  • Facilities 7.9


Latest Reviews

  • 9.4

    Superb

    15 Nov 2018
    I had an awsome stay at Step inn. Mat made my stay feel like home and i will miss Step inn like family! Very cool place if u like hanging out with fun and mature people.
    Belgium, Male, 25-30
  • 9.1

    Superb

    10 Nov 2018
    We had ground floor double with aircon and fan. There is some street noise due to the location (close to petaling street / Chinatown / central market etc) so if you are a light sleeper you might want ear plugs. Breakfast was sufficient (toast, margarine, jam). Staff are super friendly and helpful! They recommended a restaurant around the corner with 1.30RM roti! While in KL you can use Grab (same as Uber) to get around. We paid 6-9RM most short trips. Central market is great for souviners
    New Zealand, Couple, 31-40
  • 9.1

    Superb

    09 Nov 2018
    The place is perfect on location. It's right on the city and most tourist attractions are just walking distance specially night markets. The staff is really helpful and would go an extra mile so you will enjoy your stay and enjoy exploring the city. They had a great open terrace where you can meet and greet fellow guests and best to enjoy your morning coffee:)
    Philippines, Female, 31-40
  • 6.6

    Good

    05 Nov 2018
    First things first, the staff at the step inn are lovely, very helpful, Skye made us feel very welcome. The only thing that let the place down was the level of cleanliness around the kitchen, the rooms were a bit dark and dingey with no natural light coming in. Also I hate to say it but I did get bed bugs :( not the staffs fault though. If you’re looking for a cheap place in a good location this is your place, however perhaps sleep on your own sheet.
    England, Female, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities

Policies

  • Age Restriction
  • Credit Cards Not Accepted
  • No Curfew

Things to Note

Age Limits for Dorm Room: For any guests above 50 years old (including 50 yrs), please book into Private Room; bookings into Dorm room will be treated as Invalid.


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