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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

3 days prior to the arrival date.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
Read all reviews

Property Description

There are two things we are proud of here at Step Inn.
First, is our excellent location. We are situated in the well-known Golden Triangle of Kuala Lumpur, where everything is easily within walking distance. In this area is the busy China Town(10 mins), street food heaven Jalan Alor(10 mins), the best bar street in town Changkat(10 mins), shopping central Bukit Bintang(15 minutes), and the famous Petronas Towers(30 mins). We are also a few minute walk to the local metro(LRT), airport shuttle(Star Shuttle), and one of the central bus terminals(Pudu Sentral), so you can easily plan your next destination.

The second thing we pride ourselves in, is our hospitality. We do our best to establish, a warm homey environment. The moment you walk in the door, you are considered part of the family. We provide a free map and enjoy giving tips on the city, so you can fill your few days or maybe many days, with lots of things to do. Our knowledgeable staff can also give suggestions for your continuing journey out of Malaysia’s capital city.

For being a budget guest house we do provide a couple perks that you won’t find in many places located in the Golden Triangle. We have many types of rooms available, double-ensuite, double, single, family, and dormitory beds. All rooms are clean, with a window and fan, except our ensuite, which comes with A/C. On check in we provide you with a fresh towel(all rooms) & free roll of toilet paper(for single, double, en-suite, & family rooms only). In the morning, there is a free simple breakfast, with all day coffee and tea, that will help you get started so you can begin your tour of this great city. We provide 24 hour reception, same-day laundry service, and free WiFi in all the rooms, so you can stay connected at all times or get help at any hour.

So, if you are looking for a homey budget guest house, with an excellent location, great knowledgeable staff, and nice facilities, please Step Inn.

***Age Limits for Dorm Room***

For any guests above 50 years old (including 50 yrs), please book into Private Room; bookings into Dorm room will be treated as Invalid.

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 8.4

  • Location 9.1

  • Staff 9.2

  • Atmosphere 8.4

  • Cleanliness 7.4

  • Facilities 7.8


Latest Reviews

  • 10.0

    Superb

    10 Dec 2018
    I enjoyed my stay at Step Inn Guest house and Hostel. Step Inn felt more like a home rather than a hostel which I throughly enjoyed, the facilities were clean and I felt very comfortable. The location was walking distance to a lot of good tourist spots and all of the workers were very nice.
    USA, Female, 18-24
  • 10.0

    Superb

    27 Nov 2018
    Awesome hostel! Staff are super friendly and helpful, they even came it with us one evening. Opposite the bus station for the airport shuttle which made it so much easier when arriving/leaving via the airport. Most places are within close walking distance. Rooms were clean. Would definitely stay here again!
    England, Female, 25-30
  • 9.4

    Superb

    15 Nov 2018
    I had an awsome stay at Step inn. Mat made my stay feel like home and i will miss Step inn like family! Very cool place if u like hanging out with fun and mature people.
    Belgium, Male, 25-30
  • 5.1

    Rating

    16 Nov 2018
    The staff was kind but the hostel is one of the dirtiest I've stayed in.
    USA, Male, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • DVD's
  • Foosball
  • Wi-Fi

Policies

  • Age Restriction
  • Credit Cards Not Accepted
  • No Curfew

Things to Note

Age Limits for Dorm Room: For any guests above 50 years old (including 50 yrs), please book into Private Room; bookings into Dorm room will be treated as Invalid.


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