Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

Welcome to one of London's cheapest, friendliest and well-located hostels! Situated in the heart of the West End, opposite Covent Garden, and 10 minutes walk from Trafalgar Square and the London Eye. There are theatres, restaurants and nightlife all on your doorstep!

Offering both mixed dormitories and single, double and family rooms. All rooms are equipped with washbasins, and have shared bathroom facilities. There is also a 1940s bar and restaurant which are great for meeting other travellers.

Guests can enjoy:
No curfew
Free WI-FI in the lounge
24 hour reception
Linen included
Towels included in private rooms (not in dorms). You can bring your own or rent them for £2 each towel
Tea/Coffee making facilities (in private rooms)
Safe luggage storage free of charge
Multilingual staff: English, Spanish, French, Hindi, Polish
Sorry, no lift!

Check in time: 2:00 pm
Check out: 10:00 am
Cash or credit/debit cards accepted.

Cancellation policy:
Guests can cancel their bookings free of charge uptil 24 hours prior to arrival. Failure to give a 24 hour cancellation notice will result in a charge of first night's rate.

Please note that a £10 key deposit will be charged on arrival, and returned to guests when they return their room key on departure. There is no lift and rooms start from the third floor upwards.

In order to confirm the booking, you need to provide us with the CVC/CVV/Security number on the back of the card used to book on this site. Please send this to our email address. Failure to comply with this can result in your booking being cancelled.

For guest staying over 31st December the following applies: 2 nights minimum stay. Payment is taken at the time of booking. Bookings are non-refundable. View House Rules

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Reviews & Ratings

  • Value For Money 6.5

  • Security 7.2

  • Location 9.4

  • Staff 7.6

  • Atmosphere 5.9

  • Cleanliness 6.0

  • Facilities 5.4

Latest Reviews

  • 9.4


    28 Jun 2022
    This is more of a club than a hotel. It is what Lonely Planet and Rough Notes once saw as the perfect place to stay for travellers. I can't believe my luck in finding it. Only downside is that you do need to carry your stuff up to your room, which can be a few flights up. I was reluctant to stay because of bad reviews, but those people who gave them need to stay at the Hilton. The rooms and facilities were immaculately clean, and the club/restaurant were out of another age, and buzzing!
    Canada, Male, 41+
  • 9.1


    06 Jul 2022
    Strand continental is overall a good hostel. However if you’re foreign especially from the states, they DO NOT have AC in the room. They have mini fans that you can use but no central AC. So if you go during the summer, be prepared to sweat.
    USA, Male, 25-30
  • 8.0


    29 Jul 2022
    Amazing location. Lovely check-in staff and no noise in hostel. My bed was super comfy, others weren’t as lucky. 24 hour security which made us feel very safe. Facilities are very poor. Our sink in room drained water sometimes. Shower had half a door, toilet felt it would fall over any minute. Some lights didn’t work. Very run down building. But was one of the cheapest in London city. Did not check out the other facilities (drinking/eating) as ate out all the time.
    Ireland, Female, 31-40
  • 7.1

    Very Good

    17 Jul 2022
    Overall happy with what we got for short stay. Location is absolutely fabulous, can see the Lyceum theatre from our window. 4 flights of narrow stairs with multiple pieces of luggage was a struggle. Bathroom facilities were basic but absolutely usable.
    England, Female, 25-30
  • 6.9


    29 Jun 2022
    no wifi in the rooms, only the bar. beds were alright, no toliet paper in bathroom, we were in a sixth floor walk up and the room was burning up at night and the window only opened a couple inches. Fine for a night, location is great for london, but they charged my card for a key deposit and then just gave me a £5 bill back when I returned it which is weird. Staff was ready to fight when I pointed out they listed wifi as a feature.
    Puerto Rico, Mixed Group, 25-30
  • 6.0


    03 Aug 2022
    You get what you pay for. Tight spaces, everywhere. No elevator 🚫 🛗 . Must take the stairs, sometimes up 6 floors. No mirrors in bathroom for shaving. Thank you for being cheap, but largely overweight people/or elderly people be weary, especially if you climb the stairs only to be left with a top bunk bed.
    USA, Male, 31-40
  • 5.4


    26 Jun 2022
    Pretty bare bones. No kitchen area provided, no soap for the bathroom, no lockers, no wifi in the rooms, no AC, no lift to the upper floors (meaning you might have to go up 5 floors). The bed was decent, though the rooms were a bit grimey along with the mattresses. Good location. Would be fine for a couple nights but not a long stay.
    USA, Female, 18-24
  • 4.9


    07 Jul 2022
    Walls covered in mold, shower doors don't close properly for floors constantly flooded,smells moldy, toilets hardly work, no toilet paper in the one for quite a while, no sink in the second bathroom on the top floor. Mattresses are older than I am, my mattress had a broken spring or something, it, had a huge crater in the middle, my back is still buggered. Pillows were DISGUSTING...should be condemned
    Canada, All Female Group, 31-40
  • 4.6


    15 Jul 2022
    Super small and no A/C or fans - the hallways, bathrooms, and rooms we incredibly narrow. I’m 5 ft and 130lbs but I felt like I could barely move around. No mirrors or hand towels in the bathroom. Had to use toilet paper to wipe my face and hands. Shower looked like a shower from an RV. Bed was fine but you could hear every creek, people walking in the hallway and doors slamming all through the night. Def will not be coming back here
    USA, Female, 25-30
  • 2.0


    25 Jun 2022
    Arrived only to be told that they were full. Never using this service, or that hostel again. Shocking.
    England, Male, 31-40
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  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hot Showers
  • Iron / Ironing Board
  • Safe Deposit Box
  • 24 Hour Reception
  • Housekeeping
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant