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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
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  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/27

Straw Hat Hostel & Rooftop Bar

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Overview
Check it out our Instagram @strawhat _hostel and be tuned about what’s ON in our Rooftop Bar and Restaurant at Straw Hat Tulum. The Hostel offers a beautiful rooftop bar with pool, linked with our lovely restaurant downstairs for your delicious free breakfast. Besides all guests get 15% off in the restaurant. We are a medium sized hostel with a family kind of vibe, always up for throwing parties.. but also a chill hostel at the same time. We have the pool and bar open everyday and different activities during the night like beerpong tournament, karaoke, salsa classes, mojito classes…We offer barbecue dinner everynight. And of course our daily happy hour which is a MUST! we’re a lively destination for solo or group trips. Dream away with a cocktail or cold beer by our pool – don’t forget to post a story via our free Wi-Fi and get a Free Shot..

Location
Located Right in the heart of Tulum , we’re easy to reach. From cancun airport , take a bus at the airport From a company called ADO, you can check it out they daily Schedule at www.ado.com.mx and figure it out whats the best time for you to leave, its gonna costs routhly 15USD, otherwise u can also take this same bus from cancun center city or anywhere else in mexico, it depends where are you coming from, once you get to Tulum bus station is quite easy to find us , we are exactky located in the same avenue, so all you have to do is head down towards the center city for 7 min and find us! Believe me!! You Cant go wrong. But still if u have any question or need any help, you can hit us up at our Instagram page! Our staff Will be really happy to help you out. Everything you need is here! We have a perfect location. Near ATMs, night clubs , supermarkets, bus station…


Rooms and Dorms
We've got 7 dorms across the hostel and two private rooms – these have deluxe beds, Female Dorms are en-suite and mix dorms are shared bathrooms but we have 2 different sections of bathrooms female and male so dont worrie about it, girls and boys will have their own privacy! and all of them are set with hot showers ,Wifi 24hs, they're all super clean, and you'll be glad of the air con after a day in the sun. We provide the sheets, and you'll find a locker next your bed (we can sell you a cheap padlock if you dont have one).


Extras and activities
During the day we organize different activities each day and bar activities at night. During the week we take you to different cenotes and beaches around Tulum with the bike or colectivo (shared taxi). In the weekends we go to the beach together with some beers to have a great time, usually on Sundays we cure from our hangover at our very own pool party and BBQ at our rooftop including a beautiful sunset lookout of Tulum.
Besides our daily activities we also offer tours to Chichen Itza, Sian Kaan, fishing day tours and cenote diving, Bike rental service and snorkeling gear available everyday at our 24h reception!

Useful information
Calendar:
Check in 2 Pm
Check out at 11 a.m.
24 hours reception
Restaurant 8 AM - 4 PM
Breakfast from 9 a.m. at 10 a.m.

BAR DAILY SCHEDULE:
12 PM - 1 AM OPEN
HAPPY HOUR!! EVERY DAY

Pool - all day


Straw Hat Hostel policies and conditions:

Cancellation policy: 72h before arrival. In case of late cancellation or No Show, you will be charged the first night of your stay.
Payment on arrival in cash, credit cards, debit cards with a 5% surcharge
Taxes not included. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.1

  • Location 9.6

  • Staff 9.2

  • Atmosphere 9.3

  • Cleanliness 8.5

  • Facilities 8.7


Latest Reviews

  • 10.0

    Superb

    26 Aug 2021
    increíble experiencia, el lugar es cómodo, las camas de los cuartos tienen cortinas de privacidad, hay aire acondicionado y fiesta todos los días
    Brazil, Male, 18-24
  • 10.0

    Superb

    25 Aug 2021
    Very good place, the staff is always available for us and the best part is the party every single night!!!!! thank you straw hat, i will come back for sure
    Chile, Female, 18-24
  • 10.0

    Superb

    02 Aug 2021
    I loved it, highly recommended, the rooms and bathrooms super clean, we will return! :)
    Colombia, Female, 18-24
  • 10.0

    Superb

    01 Aug 2021
    If you want to party, come to Straw Hat! It doesn’t stop. Seriously. Hands down one of my favorite hostels!! Central location, rooftop pool and bar, amazing food, super fun staff (especially Pedro), and the best parties in Tulum. What more could you ask for?
    Colombia, Female, 18-24
  • 10.0

    Superb

    30 Jun 2021
    The hostel have a good vibes, the party is in the rooftop and if you want privacy the private bedthorm its really comfortable with a nice bed (we dont hear any noise when we are slepping. higly recomend)
    Germany, Couple, 31-40
  • 10.0

    Superb

    30 Jun 2021
    so for me, the hostel is in my top 3 in hostels in tulum and the area, the party its always on and the bedthorm really clean and well conditioned. for sure i will coming back. thnks staff
    Germany, Male, 25-30
  • 8.9

    Fabulous

    04 Aug 2021
    Great Hostel, a lot of party!
    Mexico, Male, 25-30
  • 7.4

    Very Good

    22 Jun 2021
    Overall a really cool place, definitely say this is the place for people to have a PHAT sesh every night, the roof bar is always booming but for us we would just want a chill afternoon after a full day of travelling but great location and staff very nice.
    England, Couple, 18-24
  • 6.9

    Good

    25 Jun 2021
    So my main complaints is that I am sure I got some money taken from me in my dorm and im sure the staff took my food out of the fridge. Not good. Straw hat is a good party at night but as far as a place to stay....eh.
    USA, Male, 25-30
  • 5.4

    Rating

    15 Aug 2021
    Horrible cops busted the hostel and was stuck outside for hours and couldnt get back in . Bathrooms suck
    USA, Male, 31-40
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Security Lockers
  • Swimming Pool
  • Towels Not Included
  • Utensils
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • Nightclub
  • Wi-Fi


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