Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 3 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Cancellation 25 days before check-in day & no-show: No refund
Cancellation from 26 to 35 days before check-in day: 50% refund
Cancellation from 36 days before check-in day: 100% refund
Additional Terms and Conditions
Deposited via Bank transfer may be required by The properties
The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
You will fall in love with SuAn House because:
- Living with local in a quiet alley, get away from hustle and bustle of HCM city
- Walking distance to lots of top-rated attractions
- Plenty of natural light to brighten up your stay
- Fully equipped kitchen and private bathroom with bath-tub
- 24/24 access by code lock
- Providing all services you may need like motorbike rental, airport transfer, laundry…
Hit all points, SuAn House is perfect for couple or a small family.
***Property Policies & Conditions:
1. Cancellation Policy: 3 days before arrival.
2. Check in from 14:00 to 22:00.
3. Check out before 12:00 (noon).
4. Payment upon arrial by cash ony.
5. Taxes: not included.
- Extra 10% tax fee is applied at the reception.
6. Breakfast: not included.
7. No curfew.
8. No smoking in rooms, but smoking area is provided.
9. Reception Working Hours: from 06:00 to 09:00 and from 17:00 to 22:00. View House Rules
- Free City Maps
- Free Internet Access
- Free Parking
- Free WiFi
- Linen Included
- Towels Included
- Air Conditioning
- Bicycle Parking
- Breakfast Not Included
- Children's Play Area
- Hair Dryers
- Hair Dryers For Hire
- Iron / Ironing Board
- Airport Transfers
- Bicycle Hire
- Currency Exchange
- Express check-in / out
- Internet Access
- Luggage Storage
- Reception (limited hours)
- Shuttle Bus
- Tours/Travel Desk
- Towels for hire
- Wake-up calls
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