Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We will charge 100% cost of the total reservation.

Additional Terms and Conditions

GROUP BOOKINGS:
Please note that bookings of 6 or more people, for the same period or with the same name, will be classed as a group booking.
There is a minimum length of stay for groups - at least 2 nights.
To confirm the reservation the deposit is required and the hostel will provide you more information after receiving the booking.
All group bookings for 1 night or with not paid deposit will be cancelled.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

GROUP BOOKINGS:
Please note that bookings of 6 or more people, for the same period or with the same name, will be classed as a group booking.
There is a minimum length of stay for groups - at least 2 nights.
To confirm the reservation the deposit is required and the hostel will provide you more information after receiving the booking.
All group bookings for 1 night or with not paid deposit will be cancelled.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
8.4
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

We love to get to know new people, so we want to offer you fully equipped rooms to give you the opportunity to enjoy the stay in city that was a capital of Poland for over a half of century.
Our hostel is located just 5 minutes from the main station and the shopping centre Galeria Krakowska, putting it within walking distance of all the major sights.
Our facilities include 5 rooms ranging in size from double/quadruple private rooms to 6/10-bed dorms (each bed has a thick mattress, a comfortable pillow and duvet, bed linen) with two bathrooms. You will also be granted a private locker. All dorms have table and chairs for example for playing cards or table games with your new friends from all the world.
We offer you fully equipped kitchen with all things that you need - electric kettle, fridge, pots, pans, cutlery, plates and bowls. There are always tea, coffee and sugar.
You will have the opportunity to meet lots of interesting people and get to know more about Krakow and its culture which you might learn from touristic brochures.
Why you should stay with us ?
We will show you the city, tell you what’s worth seeing, and where to eat well-known local cuisine. You can book excursions and extra attractions with us. Our friendly, multilingual staff is always there to help and give information.You can pop in and chat with us as well! We love our job and we enjoy meeting travellers!

Value For Money
- Free linen & comfortable duvets
- Free Walking Tour
- Free coffee and tea all day long
- Free Internet & WiFi
- Free security lockers
- Free Luggage storage
- Free Maps & Info

Please Note:
Cancellation policy: 72h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Check in from 14:00.
Check out till 10:00.
Please, inform us in advance of your expected arrival time, because from Sunday till Thursday our reception works from 7:00 till 00:00. At weekends the reception is open all the time during the day and the night.
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your credit card to confirm the reservation.
GROUP BOOKINGS:
Please note that bookings of 6 or more people, for the same period or with the same name, will be classed as a group booking.
There is a minimum length of stay for groups - at least 2 nights.
To confirm the reservation the deposit is required and the hostel will provide you more information after receiving the booking.
All group bookings for 1 night or with not paid deposit will be cancelled.

Breakfast not included.
No curfew.
Child friendly.
Non smoking.
Age limit: 18 - 65 View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 9.0

  • Location 9.5

  • Staff 8.7

  • Atmosphere 7.0

  • Cleanliness 8.6

  • Facilities 7.6


Latest Reviews

  • 9.7

    Superb

    25 Jun 2019
    Location was a little bit out of the way but everything was still walkable distance. Amazing hospitality, I arrived a little past 11pm and Tom was outside waiting for me. He didn't ask for money straight away, instead he showed me to my room and said we'll worry about it in the morning. He was always making sure everyone was okay and had everything they needed. Definitely recommend this place!
    Australia, Female, 25-30
  • 9.1

    Superb

    10 Aug 2019
    I only stayed one night but would have stayed another if I could. It’s a small hostel with a very cozy and relaxed atmosphere. The staff was overall friendly and very helpful and gave me plenty of information upon arrival. The beds were also very comfortable!
    USA, Female, 18-24
  • 9.1

    Superb

    20 Jun 2019
    Nice location, specially if you are arriving by bus or train. There is a nice bakery and kebab place just next to the hostel. If you are interested, the beginning of a free walking tour is just 3 min away. Helpful staff. If you want to take a day trip ask them for information. The rooms are nice and clean with enough plugs for everyone. The bathrooms are also clean, but there are just 2 of them and only 1 of them has a shower. The atmosphere is not very lively - no common room and some families.
    Portugal, Male, 18-24
  • 8.9

    Fabulous

    09 Jul 2019
    The staff were really friendly with a 24 hour availability, they were helpful in pointing out where to go and where to eat which was very helpful! The rooms are quite small and the room we stayed in was right behind reception so could get a little noisy when people were checking in but nothing major! The free tea and coffee was great and the bathrooms were all very clean.. the shower was a bit of a disaster either boiling hot or freezing cold but the location makes up for this all!
    England, Mixed Group, 18-24
  • 8.6

    Fabulous

    22 Jun 2019
    Absolutely amazing value for money, very comfortable. Facilities were good. Only downside really was no air-con, just a couple of fans in the room which made it quite noisy at night but wasn't too bad really, for the money you really can't go wrong. Location was great, within walking distance for pretty much everything.
    England, Couple, 25-30
  • 8.3

    Fabulous

    09 Jun 2019
    Very small hostel but in a perfect location. Staff are really friendly and helpful and they provide lockers in the room with a key which was really handy for leaving our bags during the day. Not much of a hostel to socialize in but great place to sleep for short stays especially if you're planning on doing day tours
    New Zealand, Couple, 18-24
  • 6.3

    Good

    17 Jul 2019
    I would not recommend this hostel to anyone despite the location. The rooms were incredibly overcrowded to the point that it was uncomfortable. It was impossible to socialise with these rooms and the kitchen was so small. Although there were lockers, they could not fit in a bag bigger than a backpack. We were so disheartened by our stay and it negatively impacted the start of the trip.
    England, Mixed Group, 18-24
  • 6.0

    Good

    26 Jul 2019
    Even though it’s a really good location. I might suggest another spot if you have the option. The space is very cramped and the noise from outside is very small. Was unable to sleep the first night because of it.
    USA, Male, 18-24
  • 5.7

    Rating

    09 Aug 2019
    Location is not bad, the mattress was very good, I could sleep well and it's very safe. Suzanna has a fantastic attitude, very helpful, however the Ukrainian girl is the opposite- terrible. Most places have common room and offer breakfast at no charge while Submarine doesn't offer either. For one night if you have no option it's ok, but it can't compete with some other hostels at all. I'd not recommend this hostel unless there is no option, as it was a late booking for me.
    Brazil, Male, 31-40
  • 5.1

    Rating

    17 Jul 2019
    I would not recommend this hostel. The rooms are very cramped, the lockers in some of the rooms were not big enough for our main bags. There are only two showers which sometimes means a big queue. The kitchen was far too small, it could barely fit the three of us. The staff were not very accommodating and when we had an incident with one of the guests the staff were slow to sort it out. I had to move into my friends room as they felt very uncomfortable with this particular guest.
    England, Mixed Group, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Cooker
  • Dishwasher
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi


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