Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
8.3
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

A friendly hostel just on the outskirt of the crazy Old Quarter of Hanoi, with clean and fresh private rooms and a selection of 4 & 6 bed dorm rooms, we have you covered as a fun and safe place to stay and plan your travels from in Hanoi, Vietnam.

Suite As Hostel is Kiwi owned and we know how to have a good time. We also have years of knowledge and experience in Vietnam, so whether you need a place to rest your head for a night or plan the best experience you will have on your travels.

With a mix of nightlife, culture, knowledgeable staff and cold beers on hand, we've got you covered.

***Property Policies & Conditions:
1. Cancellation Policy: 2 days before arrival.
2. Check in from 15:00 to 22:00.
3. Check out before 11:00.
4. Payment upon arrival by cash and credit card, but extra charge for credit card service fee.
5. Taxes: included.
6. Breakfast: not included.
7. No curfew.
8. No smoking in the whole hostel.
9. Reception Working Hours: from 06:00 to 22:00. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.5

  • Location 9.2

  • Staff 9.0

  • Atmosphere 7.5

  • Cleanliness 7.8

  • Facilities 7.8


Latest Reviews

  • 10.0

    Superb

    11 Feb 2020
    Had a really nice stay at this place. Very new and cosy. Nice breakfast included, perfect location in the old quarter where I could actually get some sleep!
    New Zealand, Male, 31-40
  • 10.0

    Superb

    26 Dec 2019
    best hostel ever
    Vietnam, Female, 25-30
  • 10.0

    Superb

    10 Oct 2019
    Suite As was sweet as pie! Staff here were top quality! The building is brand new and the cleanliness reflects this! The Ha Giang loop and Ha Long bay tours they set up for me were both must do's!! Thanks for an awesome stay guys
    Canada, Male, 18-24
  • 9.4

    Superb

    12 Oct 2019
    Suite As was absolutely fantastic. The staff were incredible, the room was lovely (even after our original room managed to attract flies, they switched us to a new room without issue), and the breakfast was excellent. We stayed for 6 nights and never had a single issue that couldn't be fixed. Not too much of a social scene, but we generally keep to ourselves anyway.
    USA, Male, 25-30
  • 8.6

    Fabulous

    02 Dec 2019
    Good price, good location and staff was adorable!
    USA, Female, 41+
  • 8.3

    Fabulous

    12 Nov 2019
    This is a lovely hostel to relax in and to take a break from the madness of Hanoi. My friend and I stayed in a deluxe double room and the bed was incredibly comfortable, with a lovely shower and suitable air conditioning. My handbag was stolen after a night out and Mick at reception was particularly helpful, directing me to staff in the affiliated Flipside Hostel for help. The free breakfast provided is nice, but could be accompanied by a juice/tea/coffee free of charge. Overall a great hostel!
    Ireland, Female, 18-24
  • 6.3

    Good

    05 Dec 2019
    Room wasn’t ready on arrival had to wait until 3.30 before we could go in (after a really long day and night of traveling!!!) staff didn’t seem too bothered! No atmosphere. Bedroom was tiny, literally so small. Bed was unbeilable comfy. Breakie was yummy. Location is good
    Wales, Couple, 18-24
  • 6.3

    Good

    12 Oct 2019
    For those interested in private rooms, worth getting the deluxe as you can barely move in the standard private. Pretty mediocre experience all round, was anticipating some atmosphere/activities/any other travellers - no such luck. They have sister hostel nearby they’ll direct you to accordingly. Not bad, not memorable either, if you just want a bed in a decent location, this does the job. Staff are friendly, but don’t have many recommendations. Sorry Suite As, not a great experience.
    Australia, Couple, 25-30
  • 6.0

    Good

    01 Dec 2019
    The staff are very attentive, trying to help and give you trip recommendations to enjoy your stay. We stayed on the 4th floor in a 4 bed room, where there were no windows, so it was kind of stuffy. We would say that the cleaning staff does a "minimal" job on a daily basis, if that. 1 of the 2 washrooms on our floor had an empty toilet paper dispenser for days. The wifi on our floor was choppy at best. But at the end it was a relaxing stay.
    Spain, Couple, 25-30
  • 4.3

    Rating

    25 Jan 2020
    Very very sorry rooms and toilet... No handwash..no soano shampoo in the bathroom... Very small cabin.. ..very inexperienced staff...no breakfast served.....
    India, Male, 25-30
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Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Ceiling Fan
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Security Lockers
  • Towels Not Included
Services
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Entertainment
  • Wi-Fi


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