Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
8.6
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

A friendly hostel just on the outskirt of the crazy Old Quarter of Hanoi, with clean and fresh private rooms and a selection of 4 & 6 bed dorm rooms, we have you covered as a fun and safe place to stay and plan your travels from in Hanoi, Vietnam.

Suite As Hostel is Kiwi owned and we know how to have a good time. We also have years of knowledge and experience in Vietnam, so whether you need a place to rest your head for a night or plan the best experience you will have on your travels.

With a mix of nightlife, culture, knowledgeable staff and cold beers on hand, we've got you covered.

***Property Policies & Conditions:
1. Cancellation Policy: 2 days before arrival.
2. Check in from 15:00 to 22:00.
3. Check out before 11:00.
4. Payment upon arrival by cash and credit card, but extra charge for credit card service fee.
5. Taxes: included.
6. Breakfast: not included.
7. No curfew.
8. No smoking in the whole hostel.
9. Reception Working Hours: from 06:00 to 22:00. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.6

  • Location 8.9

  • Staff 9.0

  • Atmosphere 7.9

  • Cleanliness 9.3

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    28 Jul 2019
    Awesome private rooms, great staff and location. Very new comfortable, clean and really nice beds!
    Australia, Male, 18-24
  • 10.0

    Superb

    14 Jun 2019
    Stayed here a week ago. Great hostel with good vibes and super friendly staff. Highlight was the True North trip. Hands down the best thing. Cool motorbike trip exploring the north of Vietnam. Would not have seen half the stuff we did without these guys.
    Australia, Female, 18-24
  • 10.0

    Superb

    10 Apr 2019
    Everything was very good and staff very helpful
    Italy, Female, 25-30
  • 9.7

    Superb

    29 Apr 2019
    We had a lovely stay here. The private room was really comfy and very cheap and safe. The staff were also lovely and really helpful. I would recommend staying here !
    England, All Female Group, 18-24
  • 9.7

    Superb

    28 Apr 2019
    Really friendly and helpful staff
    Ireland, Couple, 25-30
  • 9.7

    Superb

    28 Mar 2019
    Really good stay, staff friendly and helpful. Good vibes
    England, Male, 18-24
  • 9.4

    Superb

    24 Mar 2019
    Staying at Suite As was an absolute pleasure, the hostel has only been open a couple of months but they are already doing a fantastic job! Both the dorms and private rooms are nice spaces with small balcony’s and the showers are brilliant. The best thing about this hostel however is the staff, Luke was very friendly as was the other guy on reception (didn’t get his name) and Joanna was awesome and helped us plan the rest of our trip to the south of Vietnam, she could not have been more helpful!
    England, Male, 18-24
  • 6.6

    Good

    05 Jul 2019
    Very poor atmosphere- felt like we were the only ones in the hostel. Paid extra for the superior double room for the first night and the shower was far worse than the cheaper double (wasn’t enclosed and water soaked everything in bathroom). Very good laundry service. Staff weren’t hugely helpful- could have given us better information about booking tours.
    England, Couple, 18-24
  • 5.1

    Rating

    26 Apr 2019
    We paid $18 for a room they claimed was a double private. The bed took up the whole room with only a foot of walking space between the bed and the bathroom. We had to keep our luggage under the bed to try and create some space but that still wasn’t enough. It is still under construction so they shouldn’t be charging full price for a incomplete package: no entertainment, no common area, no soundproof walls, no windows, no breakfast and some unenthusiastic members of staff. Needs to be improved.
    England, Couple, 18-24
  • 2.0

    Rating

    27 Apr 2019
    No curtains in the bed area, no place to hangout, and overall not very comfortable. Found three (3) flees in my bed that I killed, still woke up with bite marks the next morning. Asked the receptionist to check out early and a refund for the next day, but she refused, repeatedly saying the bite marks/flees could have been anything. Book somewhere else.
    USA, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Ceiling Fan
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Security Lockers
  • Towels Not Included
Services
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Entertainment
  • Wi-Fi


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