Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

no refundable 14 days before arrival

Additional Terms and Conditions

Security Deposit can be requested upon arrival

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
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Property Description

Cancellation policy for standard rate reservation: 10 days before arrival.

Breakfast not included.
All apartments and Suites have private kitchen.

No curfew.
There is no capacity for extra beds in the room.
Non smoking rooms.
Pets are allowed at this property on request. Before arrival, please contact the property.
Charges may apply. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 2.0

  • Security 2.0

  • Location 2.0

  • Staff 2.0

  • Atmosphere 2.0

  • Cleanliness 2.0

  • Facilities 2.0


Latest Reviews

  • 10.0

    Superb

    18 Sep 2018
    Excellent place to stay in Bocas, especially if you want more privacy than a hostel can offer! It’s priced pretty much the same as a dorm in most hostels and you get a whole apartment not just a bed in a shared room! I cannot recommend this place enough! The owner was amazing; very helpful, let us drop our bags off early before check in! We stayed for 3 nights then returned a few nights later because we loved it so much! A few small improvements like more cutlery, dish cloths etc would be good.
    England, Couple, 18-24
  • 10.0

    Superb

    28 Jun 2017
    Very nice room. Great air conditioner. The staff was very helpful, friendly and informative. Made our stay at Boco Del Toro very enjoyable. I would recommend Sun Haven to everyone.
    USA, Male, 41+
  • 10.0

    Superb

    19 Dec 2016
    I stayed here with my girlfriend for three nights, and the place was great! It had everything we needed. Most importantly, the owner was always super helpful with any questions we had, and he gave us great recommendations on where to eat and how to get around. I would definitely recommend this to anyone staying in Bocas del Toro!
    Canada, Male, 25-30
  • 9.7

    Superb

    09 Apr 2017
    This was easiest thee best place to stay on the island! The apartments are so lovely and clean and the manager was amazing! He went out of his way to make us feel welcome and help us out. I can't recommend this place enough!
    Australia, Couple, 25-30
  • 9.4

    Superb

    01 Sep 2017
    We liked the apartment very much, it was clean with friendly staff!
    Mexico, Couple, 18-24
  • 9.1

    Superb

    25 Oct 2017
    Great place! Nice quiet sleep. My own bathroom with hot water was a nice treat!! Comfy bed with great pillows.
    Canada, Male, 41+
  • 6.9

    Good

    19 Apr 2018
    Nice location and nice place, could have been improved greatly with a couple of small changes. Think we got the worst apartment, broken coffee machine, only one plate, limited facilities.
    England, Couple, 25-30
  • 4.0

    Rating

    16 Jul 2017
    Nobody was at reception for up to an hour after I arrived in the morning and my room was no ready until the afternoon so I had to wander around Bocas for four hours. The room I got was a twin "Micro" - really small and cramped. Manager was really rude to me after I checked out. I realised that the cleaner threw away an envelope with my money in it and he was rude and very unsympathetic. Overall, really disappointing place.
    Ireland, Female, 25-30
  • 2.0

    Rating

    10 Sep 2019
    BEDBUGS— stay away!!Had the apartment for 1 week, found bedbugs in my appartment after my second day. cought two of them in a glass and placed them on the bench for the owner to see. The owner was rude and claimed I had brought them with me on the bus from Panama City/ when I took the flight from PC. I have nor seen bedbugs before or after my stay in sun havens apartments. Owner did not give my money back for the 5 days I was not staying there or any other compensation after I moved out of there
    Norway, Female, 25-30
  • 2.0

    Rating

    30 Dec 2018
    The worst hostel/"suites" i've been in my entire life. We rented a suite for 2 people in which they gave us a cabin instead of 2 normal beds where we didn't even have space to walk. They offer a "kitchen" that it was almost empty unable to use it and the bathroom wasn't an exception (they gave us only one toilet paper roll for 5 days that was the duration of our lodging). Take care with the conditions of the mattress and the sheets, my friend ended up in the hospital because of a terrible alergy
    Chile, Male, 25-30
Read all reviews

Facilities

Free
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Dryer
  • Hot Showers
  • Reading Light
  • Wheelchair Friendly
Services
  • Currency Exchange
  • Housekeeping
  • Luggage Storage
  • Reception (limited hours)


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