Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Sura offers simple, laid back, comfortable, affordable accommodation in the city center. The hotel is located 5 minutes walk from The City Center, within 500 meters down from the hotel there are main bus stations to travel around Costa Rica.

All rooms in Sura have their own bathrooms. Most of the rooms have access to their own outside sitting terrace area.

Sura has a garden and outside area for enjoying. Free tea, coffee, and mineral water all day long are included in room rates. Safe deposit in reception for valuables is free of charge. Free bedding, beds, sheets, and towels are included in the price.

Free high-speed wi-fi is also available, and we have one fully equipped kitchen for free guest use.

Sura is a quite social hotel but not a party one. There is 24 hours reception with people working on the desk who are knowledgeable and helpful for your possible needs, wishes, and questions.

Sura Policies & Conditions:

Cancellation policy: 24 hs before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 14:00 to 00:00 .
Check out before 11:00 .

Payment upon arrival by cash.

Taxes not included - 13%
Breakfast not included.

24 Hours Reception.
No pets allowed.
No curfew.
Child friendly.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 9.8

  • Location 9.5

  • Staff 10.0

  • Atmosphere 9.5

  • Cleanliness 10.0

  • Facilities 9.8

Latest Reviews

  • 10.0


    25 May 2021
    We had an absolutely wonderful stay here. It was our first stop on our journey and couldn’t have asked for a better one. Staff are very friendly and the place has a breathe of fresh air vibe from the busy city right outside its doors. ☮️
    USA, Male, 18-24
  • 10.0


    20 Apr 2021
    Lovely stay here, very simple and clean. Good location walking distance to the bus terminal. The staff was super friendly and really nice to chat with :)
    Germany, Male, 25-30
  • 10.0


    19 Apr 2021
    The staff was helpful and accommodating. We were able to park on the property safely. Nice rooms, clean bathrooms, good wi fi. Appreciated the terrace and the decor. The house is closed to all the activities but in a nice, quiet place.
    USA, Female, 25-30
  • 9.7


    17 May 2021
    So good we stayed twice. Staff were lovely, everything was really clean. There is outside areas to sit and there was free tea and coffee. Location is near to a few bus terminals (travel to puerto viejo and la fortuna) The area is ok, just be careful being out after dark if you’re a solo female traveler but I think that’s the general consensus across san jose. Would stay again.
    Scotland, Couple, 31-40
  • 9.7


    23 Apr 2021
    At Sura, you understand what "My house is your house" means because the hosts make you feel like you are in your own home with a big kitchen, free tea, and coffee, your cozy room with a nice terrace. We weren't expecting to receive so much for the small price. Everything worked fine: the shower, the Wi-Fi... There were many shops and budget restaraunts around. If you are looking for something good and cheap, look no further, you have found the best.
    Switzerland, Female, 25-30
  • 9.4


    04 May 2021
    Very comfy bed felt very secure nice balcony pretty perfect
    England, Male, 18-24
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi