Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Sura offers simple, laid back, comfortable, affordable accommodation in the city center. The hotel is located 5 minutes walk from The City Center, within 500 meters down from the hotel there are main bus stations to travel around Costa Rica. All rooms in Sura have their own bathrooms. Most of the rooms have access to their own outside sitting terrace area. Sura has a garden and outside area for enjoying. Free tea, coffee, and mineral water all day long are included in room rates. Safe deposit in reception for valuables is free of charge. Free bedding, beds, sheets, and towels are included in the price. Free high-speed wi-fi is also available, and we have one fully equipped kitchen for free guest use. Sura is a quite social hotel but not a party one. There is 24 hours reception with people working on the desk who are knowledgeable and helpful for your possible needs, wishes, and questions. Sura Policies & Conditions: Cancellation policy: 24 hs before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay. Check in from 14:00 to 00:00 . Check out before 11:00 . Payment upon arrival by cash. Taxes not included - 13% 24 Hours Reception. No pets allowed. No curfew. Child friendly. Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 9.0

  • Location 8.2

  • Staff 9.1

  • Atmosphere 7.9

  • Cleanliness 9.0

  • Facilities 8.6

Latest Reviews

  • 10.0


    17 Dec 2021
    Nice and simple hostel close to the bus station. Friendly staff and Nice room.
    Denmark, Couple, 25-30
  • 10.0


    29 Sep 2021
    The staff was very helpful with recommendations, the breakfast was great, clean room and quiet stay.
    USA, Couple, 25-30
  • 9.7


    30 Sep 2021
    Close to all the bus terminals, including the bus to the airport. The room was clean and comfortable, the kitchen available, and a great breakfast. Recommended
    France, Couple, 18-24
  • 9.4


    16 Jan 2022
    Great location if you want to be near the bus station as it’s easy to walk there. Not much around to get something to eat or drink but it has a really well equipped kitchen. Staff are very friendly and informative and the shower is excellent. Great place for a stop over.
    England, Female, 31-40
  • 8.9


    29 Apr 2022
    Comfy and clean rooms and very helpful staff who make a great breakfast for you. Great location if you’re passing through San Jose as it’s close to all the bus stations but the area doesn’t feel safe, especially at night.
    England, Female, 18-24
  • 8.9


    06 Jan 2022
    Nice staff and breakfast
    Ireland, Female, 31-40
  • 8.3


    23 Feb 2022
    Helpful staff, clean, nice common areas, but not a nice/safe-feeling area.
    USA, Female, 41+
  • 8.0


    23 Mar 2022
    Was a great place for us to stay for one night, close to the bus station to the airport and to other locations in San Jose.
    USA, Couple, 25-30
  • 8.0


    31 Jan 2022
    Forewarning that the staff doesn't speak English, very nice and accommodating though while working through the language barrier. Not in the best location, but I was only here for a short while.
    USA, Male, 25-30
  • 7.7

    Very Good

    06 Jul 2021
    Staff was friendly. Rooms clean. Negativ: they didnt pick me up at the airport as the said they will - ive got a taxi and they charged me 60 USD from the airport to the hostel. The girl at the desk just spoke very very little english. Room was not ready at 7pm, but it can happen. All in all it was ok except of the taxi driver who ripped me off!
    Switzerland, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi