Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

100% of the total value of your reservation is required to confirm a reservation. For any questions or concerns, - booking@surfranchnicaragua.com
Cancellations made more than 21 days prior to arrival will be charged a US $100 fee.
Cancellations made within 21 days of projected arrival will result in a 30% penalty of the TOTAL VALUE of the reservation.
Cancellations made within 7 days of arrival will cost 100% on the total value of the reservations.
No shows and early departures will be charged 100% of costs.
Some Special Rate reservations are charged immediately and are non-changeable and non-refundable.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Helpful Staff
  • Good Cleanliness
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Property Description

The Surf Ranch in San Juan Del Sur, features Nicaragua's largest skateboard park, rock climbing wall, private gym, paintball, volleyball court, world class restaurant & bar, swimming pool & swim up bar, poolside cabanas, standard rooms, villas, and deluxe condos. The Surf Ranch offers many extreme sports and activities such as surfing, skateboarding, sailing, fishing, yoga, rock climbing and more. The Surf Ranch is known as the only all inclusive resort in San Juan Del Sur, Nicaragua. View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 8.0

  • Location 4.0

  • Staff 6.0

  • Atmosphere 6.0

  • Cleanliness 6.0

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    13 Feb 2017
    Hands down the best thing about the surf ranch is the staff! They were genuinely friendly, fun, and catered to our every need. Located close enough to San Juan del sur for easy access to town and surf beaches, yet far enough for peace and quiet at night with a distinctly jungle surrounding. Shuttles into town and beaches were handy and punctual. Highly recommended!
    Canada, Male, 31-40
  • 9.4

    Superb

    18 Dec 2016
    Surf Ranch Hostel is a fantastic place to stay and I would thoroughly recommend it to anyone travelling to San Juan. It is just out of town, no more than a 10 min drive with free shuttles running throughout the day. Honestly the property is so lovely and so well designed you hardly want to leave. The staff are generous and kind, we had an error with our booking and they were extremely helpful. The villa is beautiful and the private terrace out of this world. Only downside is food is a bit pricey
    Australia, Male, 18-24
  • 6.3

    Good

    09 Dec 2018
    A long way out of town and the shuttles run at the most in convenient times if at all. There is no hot water as well which is not really acceptable for a “resort”
    Australia, Couple, 25-30
  • 4.0

    Rating

    30 Dec 2016
    The room was full of bugs, there was no room cleaning at all. I had to go down to reception for toilet paper, which they didn't have. The internet does not reach the rooms towards the back of the property, and as there is no 3G service, you can't use any phone/laptop in the room. I ran into another visitor who also had similar complaints, including no food available at the resort, late hostel shuttle, no room cleaning, and no free breakfast as promised.
    USA, Male, 25-30
  • 3.7

    Rating

    22 Dec 2016
    So much wasted potential at this "resort", if you can really even call it that. The staff barely care about the guests. The people who served drinks and breakfast were good, but the managers and other staff sit around and dont help out when they are clearly understaffed. Food is really below average and the prices are not good. The amenities are lacking. The rooms stink and were not very well cleaned. Pretty sure the owners use this place as a tax write off. Save your money, not worth it
    Canada, Male, 31-40
  • 2.0

    Rating

    27 Dec 2016
    Besides the staff, who are all polite locals, there is nothing positive about this "resort"! The place is rundown, grotty and depressing. The pool is cloudy, the bar area is dirty, the food is awful and the gym is an actual joke. The pictures of the resort are misleading and I have no idea where any of the positive reviews have come from. There are many other hostels, guest houses and hotels all over San Juan that offer considerable better value for money.
    England, Couple, 25-30
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Cots Available
  • Fitness Centre
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Swimming Pool
  • Wheelchair Friendly
Services
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Minibar
  • Restaurant
Entertainment
  • Nightclub
  • Pool Table
  • Wi-Fi


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