Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Free cancellation until 14 days before the arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Surf in Chiado Hostel is the right choice to enjoy and ride the pure Lisbon. Surf in Chiado Hostel presents you with free WIFI, shared and private rooms, a very equipped kitchen and free season fruit. We have a wonderful city view.

In the heart of Bairro Alto, Surf in Chiado offers both the chance to stay in a premium location as well as the comfort sought after by any backpacker. The staff is always prepared to inform you the best ways to enjoy Lisbon.

Also we provide to our guests a comfortable common room with cable tv, and Playstation. If that's not enough, our staff revisited most of the city's museums and hot spots to be sure of what they're talking about! Here you'll forget you even brought a Lisbon guide book. Come Surf with us!

Surf in Chiado Policies and Conditions:

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Cancellation policy: 72h before arrival.
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your credit card before arrival.

City taxes not included: according to the Municipal regulations of Lisbon it will be due an Overnight Tax of 1€ per night / per guest over 13 years, up to 7 nights stay.
Breakfast not included.

No curfew. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.4

  • Location 9.9

  • Staff 9.4

  • Atmosphere 8.4

  • Cleanliness 8.2

  • Facilities 8.0

Latest Reviews

  • 10.0


    27 Dec 2019
    Great place to stay in a lovely location in the heart of Lisboas Chiado district, with easy transport/walking access to the rest of Lisbon. Staff were very friendly and helpful with information/general advice for my trip. Would highly recommend.
    England, Male, 25-30
  • 10.0


    12 Oct 2019
    Very chilled place! Clean and organized. Staff is helpful with whatever it is you need. Location couldn't be better with a Metro station just around the corner and a supermarket just next door. I love that every bed has its own energy plug, light and a locker! Important details for any traveler.
    Brazil, Male, 31-40
  • 9.7


    21 Dec 2019
    Amazing. Fantastic location, easy to get to from the airport and the neighborhood is perfect and safe. The staff was super welcoming and very helpful. Warm showers. Each dorm bed has lamp and outlet. Very clean/modern. I did a long layover here but next time I’m in Lisbon I’ll be back for sure!
    USA, Female, 25-30
  • 9.4


    30 Oct 2019
    great location for visitors to Lisbon because it is close to the sights, has a less than 10 minute walk to a subway station, and is in the trendy suburb of Chiado with tons of cafes, bars, and shops. staff were lovely and the wifi was also good. showers were one of those press every 15 seconds and were unisex. if you’re staying here be sure to pack light because it is on the third floor and there is no lift. security is good too- you need separate keys to get in building, then hostel, then room.
    Australia, Female, 18-24
  • 9.4


    28 Aug 2019
    Great location! Clean facilities. Easy to get to things! The private room was great!
    Australia, Male, 25-30
  • 9.4


    10 Aug 2019
    Very nice hostel. The room was a little small though, but manageable.
    Germany, Male, 18-24
  • 8.0


    08 Oct 2019
    Start were great, very friendly. Easy check in/check out. The room was nice although a little small, bathrooms were a little dirty but overall a clean place to stay. Lockers under the beds were great as they were massive, you do need your own lock for these :) great value for money, I'd stay here again
    England, Female, 25-30
  • 8.0


    08 Oct 2019
    Great staff! Easy check in and out very friendly place
    England, Male, 18-24
  • 8.0


    23 Aug 2019
    Fijn hostel, super goeie stille airco op de kamer. Heel leuk dat je longboards mag meenemen (en op de boulevard daar zon 10km mee kan boarden). Badkamer stinkt wel naar schimmel.
    Netherlands, Couple, 25-30
  • 7.1

    Very Good

    08 Aug 2019
    They charge you for leaving your luggage there for a few hours after check out time, which I found unacceptable and haven't encountered in any other hostel. They don't even have a special room for it, they just leave it in the middle of the reception. Otherwise it's an okay hostel with a good location. Room was fine, however the bathrooms could be cleaner and the stalls are too small. From what we saw big groups of children or teens tend to stay here, which may not be the atmosphere you look for
    Spain, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Self-Catering Facilities
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Vending Machines
  • PlayStation