Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Free cancellation until 14 days before the arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.7
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
Read all reviews

Property Description

. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.2

  • Location 9.7

  • Staff 9.4

  • Atmosphere 8.1

  • Cleanliness 7.6

  • Facilities 8.3


Latest Reviews

  • 10.0

    Superb

    07 Jun 2019
    If I could take the staff at this hostel home to work for me at my shop in Atlanta I’d do it! Wow they are all smiles and helpfulness. I brought my 5 year old son and they nicknamed him their ghost boy as the staff showed him how to make a paper airplane and he ate breakfast on his own in the very clean kitchen. All of the staff answered my questions thoroughly and write places on my map to go. A great experience I will miss this place! Angie. Psycho Sisters vintage clothing store.
    USA, Female, 41+
  • 10.0

    Superb

    28 May 2019
    Beautiful space in amazing location with a superb view!! One of the nicest hostels we've stayed in a while. Great recommendations from the receptionist Rhavy. Super friendly and funnnnnn! We'd love to come back just to hang out with Rhavy. Thanks so much for having us.
    Austria, Couple, 25-30
  • 10.0

    Superb

    27 May 2019
    Location is perfect - close to shops, restaurants, and the Baixa Chiado metro. The staff was very friendly and accommodating, and the hostel was very clean. We definitely enjoyed our stay, and would recommend to anyone staying in Lisbon.
    USA, Female, 18-24
  • 10.0

    Superb

    04 Apr 2019
    Surf in Chiado is a really nice hostel with a good atmosphere. It has a great location. Private room is nice and cosy with an air condition and room for 12 people is clean and the price is cheap. The stuff is welcoming and kind.
    Croatia, Female, 25-30
  • 10.0

    Superb

    05 Mar 2019
    This was a great place to stay and I would recommend it to anyone!!
    USA, Male, 41+
  • 9.7

    Superb

    31 May 2019
    The hostel was great, very nice and sufficient facilities. I only wouldn't recommend it to light sleepers. I was staying there on Friday and there was a lot of noise coming from the streets, plus because of the hot weather, we couldn't close the door to the balcony. Overall, great value for the money.
    Czech Republic, Male, 18-24
  • 9.1

    Superb

    28 Feb 2019
    Surf in Chiado is a really great hostel for the price!! SUPER centrally located! It's definitely not a very big, social type hostel like other ones I've been to, so if you're travelling by yourself and hoping to make friends at the hostel, it's not the hostel for you. But if you are already traveling with friends or like to keep to yourself, it is PERFECT! Clean showers, bathrooms, bedrooms, kitchen, and the staff is incredibly friendly.
    USA, Female, 18-24
  • 8.9

    Fabulous

    12 Apr 2019
    The location is the best characteristic of this hostel. It is located in the heart of Chiado, which allows you to reach most of the touristic places walking. The room I stayed was good and clean, and the kitchen has everything you need to prepare your own meals.
    Argentina, Female, 18-24
  • 6.9

    Good

    26 May 2019
    overall this hostel is nice, lounge is a bit small and bathroom could be improved, depending on your room the street noises might be a bit too loud
    France, Female, 25-30
  • 6.6

    Good

    18 Apr 2019
    Overall the hostel is nice. There was one employee who made my friends and I feel uncomfortable and unwelcome but other than that everyone was very nice.
    USA, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Self-Catering Facilities
Services
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Vending Machines
Entertainment
  • PlayStation


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