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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Helpful Staff
  • Good Cleanliness
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Property Description

The Surfing Donkey is a lively new hostel near the heart of San Juan Del Sur, with the largest hostel pool in town! With frequent events, pool parties, great facilities, and a welcoming staff, it's no wonder most guests end up extending their stay here. Many guests have even told us this was their best hostel experience in Central America

Located only one block South of the famous Church/park in the center of town, we're just a short walk away from the biggest bars and beach. We're in a residential area, so we have fun in the daytime, then usually take people out to the happening bars to keep it quiet at night.

Aside from the large hostel pool, other features here include:
- A fully equipped kitchen free for guests to use
- Large bar with cheap delicious drinks and plenty of specials
- Brand new, thick mattresses
- Yoga classes and occasional workshops
- Upstairs deck with a great sunset view of the city
- Lockers with power outlets inside and security camera protection
- Free high quality local coffee, a late checkout time, wifi, and more

Come check us out, we guaranty once you're here you won't want to leave! View House Rules

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Reviews & Ratings

  • Value For Money 6.8

  • Security 6.3

  • Location 7.2

  • Staff 6.7

  • Atmosphere 6.0

  • Cleanliness 6.0

  • Facilities 6.3


Latest Reviews

  • 10.0

    Superb

    21 Apr 2018
    Epic place. Awesome location. Go there
    Canada, Male, 25-30
  • 9.1

    Superb

    29 Dec 2018
    Amazing place, you definetely have to go!
    Guatemala, Male, 31-40
  • 9.1

    Superb

    27 May 2018
    Nice place quite location
    Canada, Male, 25-30
  • 8.9

    Fabulous

    22 Apr 2018
    We had a private room that was very clean and the shower was really good, even though it was cold. Common area was cozy and the kitchen and bar were nice. Staff was a bit unfriendly for my taste and it’s a party place, so if you want a calm night, don’t go there. Otherwise, nice place if you like a good party.
    Belgium, All Female Group, 25-30
  • 6.9

    Good

    08 Dec 2018
    Good location as the whole town in pretty small but looked tired and in need of a refurb. Pool wasn’t clean and not many people staying there despite being Sunday funday when we were there. Staff were lovely but you could definitely stay nicer places in the town for the same money.
    England, Female, 31-40
  • 6.9

    Good

    20 Apr 2018
    The place needs a refurbishement. Good - central location , basic needs met, friendly owner and some staff Bad- Same pancake for breakfast every single day ; hard beds, creaky bunk beds, ventilation and heat force you to stay out from 9 am to 6 pm. Hangout areas need to be cleaner. Music played in the bar depends on the bartender and does not create a great vibe.
    India, Male, 25-30
  • 6.6

    Good

    02 Jan 2019
    Our stay here was fine until the last night when the staff invited all their friends over and sat playing music and drinking very loudly right outside the dorms until 4am. On other occasions there were random drunk guys wandering around the premises (also not guests.) Sure, have a party (we like parties!), but maybe stick to the rules you impose on your guests. PS a really big spider lives in the toilets (didn't catch his name)
    England, Couple, 18-24
  • 5.4

    Rating

    14 Apr 2018
    This is quite possibly the WORST hostel I have stayed in in Central America. The staff (excluding the English girl and Irish dude) were so rude and unhelpful, there were cockroaches in the shower, there are no doors on the dorms and the fans are useless so it is like a sauna in there. The free breakfast is one single pancake, the pool was closed almost the whole time and filthy. The hostel is very quiet and about a 5-10 min walk out of town (which isn’t nice at night). Do not stay here!!
    England, Female, 18-24
  • 2.6

    Rating

    17 Mar 2019
    I apologise to any offence taken but i feel i need to be honest/blunt to inform other travellers not to stay here. We were provided a 4 bed dorm when we paid for a 3 bed private, the owners simply didnt care about the guests at anytime, all the photos and mainly the pool is absolute "catfish" as its filthy and you would not use it. There is no atmosphere or effort to create some in the hostel. The icing on the cake was the attempt to overcharge us on departure.
    Northern Ireland, All Male Group, 25-30
  • 2.0

    Rating

    22 Mar 2019
    TRAVELERS BEWARE!!! I can see how this place might have been popular at one time. When we arrived, there was not a single soul in the hostel. Not travelers, not front desk, not workers. The whole place was abandoned. The pool was green. We peaked in a room and the beds were filthy, no sheets, some mattresses were flipped over. ABANDONED!! So creeepy! We got out of there immediatly and did not bother to cancel our reservation because it was fight or flight mode. This hostel is abandoned
    USA, Female, 18-24
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Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Fitness Centre
  • Fridge/Freezer
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi

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