Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

TMACS is a brand new property located in the CBD. Our bespoke and design-led interiors have been lovingly curated with your comfort and style top of mind.

Relax in either of the two elegant rest and recharge areas kitted out with sofas, games tables, elegant furnishing, cinema wall screens and surround-sound music. Enjoy ultra fast FREE WIFI. The upstairs terrace and snug social area features comfortable furnishings, outdoor seating, beautiful palm trees, communal piano, movie projector, pool table and outdoor city and harbour views. The Open plan kitchen features new amenities, stoves and microwaves to cook up a storm whilst socialising in the communal living area decked out with marble tables for chatting with friends, planning excursions or enjoying food. Finally, our custom built King single dorm rooms include privacy blinds, soft in-bunk-reading light and USB point. Our private Queen rooms complete with Queen bed and flat screen TV, loaded with Netflix & YouTube.

Being nestled perfectly in the CBD in close vicinity to the K'Rd entertainment district and the Queen Street and Viaduct waterfront dining and shopping districts, our staff know and can direct you to, all the best bars and restaurants. K'Rd is the home of delicious cheap eats, Noodles, dumplings, dim sum, pizza - whatever your fix, you'll find it here. If live music is your thing, our guys will let you know what happening any night of the week, loacl and international acts all play close by.

TMACS Backpackers Policies and Conditions

- Cancellation policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
- Check in from 14:00 to 21:00 .
Check out from 08:00 to 10:00 .
- Payment upon arrival by cash, credit cards, debit cards. Please note that this property may pre-authorise your card.
- Taxes included.
- Breakfast not included.


- Reception Hours from 8:00 to 21:00 .
- No curfew.
- 18+ only .
- Maximum stay 14 days .
- 2.6% surcharge for credit cards. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.2

  • Security 8.6

  • Location 8.0

  • Staff 8.5

  • Atmosphere 7.9

  • Cleanliness 8.4

  • Facilities 8.3

Latest Reviews

  • 9.7


    06 Feb 2020
    We really enjoyed our stay at TMACS. The staff were extremely friendly, there was a nice social vibe and we liked that the hostel made effort to be environmentally friendly. Toilets and kitchens were always clean. Bunk beds were big and comfy, and the blinds for individual bunks were a great touch. You can walk into the city pretty easily, takes about 20 mins to viaduct where there’s some great bars.
    England, Female, 25-30
  • 9.4


    13 Feb 2020
    Clean and spacious, very comfy beds and great facilities! Loved it here!
    Netherlands, All Female Group, 25-30
  • 9.4


    03 Feb 2020
    Excellent hostel. Private room was like stylish condo living. Kitchen and living area lovely! Brand new building ...6 months old.
    Canada, Female, 41+
  • 9.1


    01 Feb 2020
    Clean place with great kitchen and food storage facilities. Staff was wonderful. Only downside is you have to pay for lockers and there’s not a ton of space in the dorm rooms to keep you bags.
    USA, Female, 18-24
  • 8.6


    22 Jun 2020
    Nice place! Very new and clean. Friendly staff. Downstairs is a big kitchen and living room. Upstairs is a quiet zone with kitchen and living room aswell. Beds in the 6bed king size bunk room were really comfy! The double bedroom we booked the day after was nice aswell but unfortunately didnt have a window.
    Belgium, Female, 25-30
  • 8.3


    02 Feb 2020
    Decent place for a night or 2. Friendly staff, good vibes, decent location.
    Scotland, Male, 25-30
  • 8.0


    21 Feb 2020
    Fine hostel to stay in. Very clean, very comfortable. Considering I stayed in an 8 person dorm, the rooms are quite nice. Very nice lounging areas as well if not interested in staying in your bed. However, I would not recommend staying here if you are a solo traveller in hopes of meeting people. Not social at all! If your looking to chill, great place, if you want to meet people, I would stay elsewhere.
    Canada, Female, 25-30
  • 4.0


    27 Feb 2020
    I thought I’d be giving this a great review but it was kind of disappointing? A couple of the staff are nice but the rest aren’t good at customer service. The place looks nice but is falling apart. There are fruit flies all over the kitchen and they have a bed bug infestation right now. I got a refund and went to an expensive hotel as I physically couldn’t stay there anymore. Suites are pricey for the room size and boiling hot. I liked my dorm bed and there’s good privacy with the curtain.
    England, Female, 25-30
  • 3.4


    04 Feb 2020
    Check in desk shuts down at 8, I arrive shortly after and the staff that makes the key cards were gone, bed unmade. Super disorganized place and mediocre location don’t make up for having a new building. With all the places to stay in Auckland, you can do much better
    USA, Male, 31-40
  • 2.9


    25 Jan 2020
    MASSIVE BED BUG INFESTATION!!!! This hostel is honestly one of the worst hostels I have ever stayed in due to the bed bugs- I stayed in January & have been left with permanent scars from them, this was the first hostel of my trip. The infestation was bad with really bad with big bugs, I had big bites over legs, back, arms, everywhere. I rang & emailed & called over a month but never heard any response -utterly awful customer service.
    England, Female, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Linen Not Included
  • Microwave
  • Parking
  • Reading Light
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games