Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

TMACS is a brand new property located in the CBD. Our bespoke and design-led interiors have been lovingly curated with your comfort and style top of mind.

Relax in either of the two elegant rest and recharge areas kitted out with sofas, games tables, elegant furnishing, cinema wall screens and surround-sound music. Enjoy ultra fast FREE WIFI. The upstairs terrace and snug social area features comfortable furnishings, outdoor seating, beautiful palm trees, communal piano, movie projector, pool table and outdoor city and harbour views. The Open plan kitchen features new amenities, stoves and microwaves to cook up a storm whilst socialising in the communal living area decked out with marble tables for chatting with friends, planning excursions or enjoying food. Finally, our custom built King single dorm rooms include privacy blinds, soft in-bunk-reading light and USB point. Our private Queen rooms complete with Queen bed and flat screen TV, loaded with Netflix & YouTube.

Being nestled perfectly in the CBD in close vicinity to the K'Rd entertainment district and the Queen Street and Viaduct waterfront dining and shopping districts, our staff know and can direct you to, all the best bars and restaurants. K'Rd is the home of delicious cheap eats, Noodles, dumplings, dim sum, pizza - whatever your fix, you'll find it here. If live music is your thing, our guys will let you know what happening any night of the week, loacl and international acts all play close by.

TMACS Backpackers Policies and Conditions

- Cancellation policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
- Check in from 14:00 to 21:00 .
Check out from 08:00 to 10:00 .
- Payment upon arrival by cash, credit cards, debit cards. Please note that this property may pre-authorise your card.
- Taxes included.
- Breakfast not included.


- Reception Hours from 8:00 to 21:00 .
- No curfew.
- 18+ only .
- Maximum stay 14 days .
- 2.6% surcharge for credit cards. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.3

  • Security 8.8

  • Location 8.0

  • Staff 8.5

  • Atmosphere 7.9

  • Cleanliness 8.5

  • Facilities 8.4

Latest Reviews

  • 9.7


    18 Nov 2019
    My husband & I enjoyed a night here on our adventure through NZ for our honeymoon. We did not stay inside the hostel for long, as we only had 1 day in Auckland. We stayed in the queen bed 2 person room w/the shared bathroom. The bathroom and showers were clean! Towels were provided which was nice. Beds were clean and comfortable. We did try to play foosball and pool at one point but both tables were taken. Common area was very busy, seems like a good single traveler hostel. Would stay again.
    USA, Couple, 25-30
  • 8.6


    21 Nov 2019
    Great spot for activities with a very socially involved staff. Minimal power outlets in the shared rooms; would have been a better experience if a tour of the facility was provided and "the little things" like a shelf in the shower apart from just hooks, a mirror in each bedroom not just the bathroom, etc.
    USA, Female, 25-30
  • 8.3


    03 Dec 2019
    A very clean, good hostel. Open kitchen to use. Decent location. Friendly people and you can have your space. Felt safe always
    USA, Female, 25-30
  • 7.4

    Very Good

    17 Nov 2019
    Very nice hostel, but I found it quite unsociable due to the beds having blinds. It was good for me as I was just spending one night, but if I was staying longer it may have been difficult to meet people. Also it is quite a far walk out of town.
    England, Female, 25-30
  • 7.4

    Very Good

    05 Nov 2019
    Nice place but could be so much better. Beds are comfortable and have their own blinds, but no A/C (in November anyway) meant the room was really stuffy all night after a hot day. Bathrooms were great but the kitchen was filthy for most of the day with lots of stuff being left in the sinks etc. Good atmosphere and nice staff but they were blasting grime music through the hostel speakers until 11pm which was a pain for anyone who wanted to sleep. Better hostels in Auckland for the price.
    Ireland, Male, 18-24
  • 7.1

    Very Good

    15 Dec 2019
    Sooo noisy! Thank God I had earplugs glad that I bought a pair just in case as you will need them! Doors bang on up until 3 am...loud chats in the hallways and in rooms. Great place and location and manager super friendly and helpful!
    Canada, All Female Group, 31-40
  • 6.9


    15 Jan 2020
    Good bed and great having blind, light and charging port at bed but room was very small, not much room to keep your bag out of the way or lock away valuables (could do this in paid lockers downstairs) Door was also very noisy and clunky. Kitchen was always pretty messy. Lots of people around but atmosphere and staff not super welcoming.
    Australia, Female, 25-30
  • 6.6


    10 Jan 2020
    Well 1st impression ain't good...waiting at front desk to check in for 20min...nobody home. They were doing laundry. On a Friday night. 2nd impression wasn't much better, kitchen is a $*******, things everywhere, burnt on-food on hobs, few pots and pans to use, 3 hobs and 4 sinks for a lot of people. I ran in to a guy I met in Paihia and he said it was worse last weekend. No in-room lockers, lockers for rent in common area, bathrooms are OK though. I stayed here to save $5 a night over my usual
    USA, Male, 41+
  • 6.0


    16 Dec 2019
    Pros: Large kitchen/lounge area, clean large bathrooms, new facility, lounge has FIFA on big screen, foosball table. Cons: Not a great location, lack of outlets everywhere, no bedside light/outlet, lockers are outside the rooms and require payment of about 10-15 NZD, tiny trashcan for a 14 bed dorm room, no mirror or anything in the room, showers lack a small shelf/ledge to place stuff. Oh yeah, people tend to stick to themselves. Large French crowd, didn't really talk to outsiders.
    USA, Male, 31-40
  • 2.0


    04 Nov 2019
    They put me in a room in which they had a problem with bed bugs a few days ago. But they didn’t told me about that, I heard it from other people in the hostel after I slept in there for already one night. So I was looking at my bed and saw a bed bug. Then I went to the Rezeption and they played dump. They were like ‘oh no I’m so sorry.’ They wouldn’t even put me in another room if I wouldn’t have said anything. I got bitten by the bug everywhere.
    Germany, Female, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Linen Not Included
  • Microwave
  • Parking
  • Reading Light
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games