Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation: Reservations can be cancelled without charge if notice is given to Toojou at least 72hours prior to 1500 hours (local time) of the arrival date.
Cancellation made less than 72 hours will result in 100% charge of the total amount.

No show: In case of no show, 100% of the fees will be charged.

Reduction in Numbers: In case of a reduction in numbers, 100% of the fees will be charged.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

TOOJOU Kota Kinabalu is the latest hotspot in town where travel meets social. Equipped with state of the art amenities, Toojou has everything you need for a comfortable stay. You can rest your eyes on our cosy capsule beds, book a day trip to nearby attractions, grab a bite at our own fusion cafe, play a game or two at our co-working space, unwind with a mug of beer at our rooftop bar, all under one roof.

Need to get connected? We got you covered with High-Speed internet access throughout the premises. Need to update your IG? We got that covered too. There's plenty of Instagrammable spots for you to enhance your IG feed. Our walls are decorated with artwork from renowned local artists for your viewing pleasure. Every piece of art in Toojou is a tribute to our beloved Borneo, a showcase of the diverse culture Borneo has to offer.

So come on over and let us share with you the beauty of Borneo hospitality!

**Things to note & policies**
Free cancellation: 3 days before the arrival
Check in from: 15:00 PM onwards
Check out before: 12:00 PM
Payment on arrival: cash and credit card
Tax included
Breakfast not included
No curfew
No smoking in the whole hostel
No age restriction
Pets are not allowed
Reception time: 24 hours View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 6.0

  • Cleanliness 10.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    15 Oct 2019
    New and hip hotel. love the design and super friendly staffs. Located in the centre of the city, walking distance to all places of interest. free of charge coworking space with free flow of coffee and snacks. Highly recommended
    England, Male, 25-30
  • 10.0


    27 Sep 2019
    The hostel is really modern and has a great atmosphere. Free coffee and tea the hole day which is perfect! The rooms are also really nicee!
    Germany, Female, 18-24
  • 10.0


    18 Sep 2019
    This is too outstanding stay that i've ever had !!!! The concept,the mural,the rooms and the STAFF was awesome! im impressed, bravo TOOJOU , Bravo!
    China, Male, 25-30
  • 10.0


    18 Sep 2019
    Artsy hotel in town with co-working space and fusion cafe at the lobby. Super comfortable mattress and pillows. Theres also slide that goes from the co-working space which is really cool. Friendly staffs always see them smiling definitely enjoying what they are doing. Best hostel i ever stayed! Highly recommended.
    Singapore, Male, 25-30
  • 9.4


    26 Oct 2019
    Probably the nicest hostel we have stayed. The bathrooms and the showers are a huge highlight, hot modern rainfall showers. Perfect amount of toilets/showers for the guests so you never have to wait. The rooms are clean and modern with private bunks. The breakfast is a cooked breakfast from the cafe downstairs, you can choose from a menu and its delicious. The common room has free coffee machine, drinking water & snacks. rooftop bar is really nice. It is not a very social backpacker hostel.
    England, Couple, 18-24
  • 9.1


    16 Oct 2019
    Toojou is a very modern and clean hostel. It's great to settle down for a few nights to get comfy, wash, do your chores and use their very fast internet. There is a cafe that has great food, and a rooftop bar yet to be finished which looked like it would have been very nice. The rooms are comfy and secure. However there is no social atmosphere in this hostel. They have great spaces for it, but it seems no one is interested in socialising.
    Australia, Male, 25-30
  • 8.9


    23 Jun 2022
    Hostel almost feel like a hotel for its very high standard of cleaning and facilities. Lacks a hostel atmosphere and feels quite unsocial. Plus you can hear loud music from the top floor bar every night. Staff friendly and willing to accommodate very late checkin times.
    England, Female, 25-30
  • 8.0


    22 Nov 2019
    Great hostel and super friendly staff. Very small kitchen with no fridge which is a shame when breakfast isn’t provided. Rooftop bar went until 1-2am which wasn’t great. Bathrooms often ran out of toilet paper etc. Would be great to offer some social events as not very social. Super comfy beds and well laid out dorms.
    New Zealand, Female, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • Pool Table
  • Wi-Fi