Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/26
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Welcome to Taupo Urban Retreat - your home away from home! Free unlimited WIFI and computers, comfy beds and hot, high-pressure showers are a given here. With arguably the best location in Taupo we are just a couple of streets away from the busiest bars and restaurants and the shores of the stunning Great Lake Taupo - yet far enough away to get a good night’s sleep. Not to mention we are only minutes away from the bus stop and supermarkets, and there is plenty of free off-street parking available.

At Urban we have a sociable yet chilled atmosphere, making it super easy to meet people. Enjoy our delicious chilli every night for only $5, or for $4 more get a cold beer or wine to wash it down. You can cook up a storm in our well-equipped kitchen and help yourself to our free tea and coffee too!

Mingle in our in-house guest bar with new friends, soak up some rays in our sunny garden courtyard, or snuggle up with a good book in your quiet dorm room if you’re all talked out. Keen for movie night? Hunker down in our cosy TV lounge and choose from our vast array of movie titles, we even have free popcorn!

We’d love to help you make the most out of your stay in our beautiful region. Our friendly staff can help you book your activities including the Tongariro Alpine Crossing, Skydiving, Bungy jumping, Jet boats or Rafting trips to name a few. We’ve been operating in Taupo for over ten years so we know all of the local hidden gems and the best travel tips. Whether you’re looking to spend or save we can help you fill your day! Still have energy to burn? We even have bikes for hire at reception so your adventure begins at our front door. If you are moving on, our awesome team can help you book your onwards travel – be warned you may find you never want to leave Taupo!

2% credit card surcharge payable (Visa and master card)
Valid photo ID and Credit Card required on check in

If you are going to be late checking in, due to a late night / early morning bus or driving all night, then please contact us prior to your arrival. View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 8.4

  • Location 9.6

  • Staff 8.7

  • Atmosphere 8.2

  • Cleanliness 7.6

  • Facilities 7.8


Latest Reviews

  • 10.0

    Superb

    25 Aug 2019
    Great location with friendly staff. Stayed for two nights in winter so it was quiet but I would definitely stay here again
    England, Male, 31-40
  • 10.0

    Superb

    10 Jul 2019
    I will definitely be returning; this was a superb stay. So central, clean, secure and friendly.
    New Zealand, Female, 41+
  • 10.0

    Superb

    18 Jun 2019
    Stayed here twice, 4-5 nights each time. Amazing, friendly staff, great facilities (bar, vending machines, kitchen, tv room, nice outdoor area) and bedrooms cleaned every day. Central location 5 mins walk into town, but lovely quiet atmosphere for those wanting away from the noise of the town centre!
    England, Female, 25-30
  • 9.4

    Superb

    14 Sep 2019
    Great time in Taupo. Staff were great value and added to the atmosphere
    New Zealand, Male, 31-40
  • 8.3

    Fabulous

    25 Mar 2019
    Nice atmosphere and outside seating area, really good deals at the bar as well! Room was clean and beds were comfy, overall really good value for money as the location was so central
    Scotland, Female, 18-24
  • 8.0

    Fabulous

    31 Mar 2019
    Schönes kleines Hostel. Wir hatten ein Badezimmer im Zimmer, welches super sauber war. Die Küche ist gut ausgestattet mit ausreichend Platz. Zentral gelegen, fußläugig ist alles zu erreichen. Preisleistungsverhältnis ist gut.
    Germany, Female, 25-30
  • 7.7

    Very Good

    20 Apr 2019
    That was not so nice stay. The place is not that clean as you would expect. I prefer if you can get any better than this. We chose coz we had almost no option on my selected dates. Overall I see it is not great and not value for money. You can still stay if you really want to. I say 7/10.
    India, Male, 31-40
  • 7.4

    Very Good

    02 May 2019
    Small hostel, no lockers in room and noisy bunkbeds but lovely staff and location good.
    England, Female, 25-30
  • 5.7

    Rating

    03 Apr 2019
    BED BUGS.
    England, Female, 18-24
  • 3.7

    Rating

    16 Apr 2019
    Hard beds, graffiti all under the beds, blind won’t close so flood lights from outside shone into the room making it hard to sleep and early to wake up, dirty toilets and unfriendly staff- need to lighten up a bit!
    England, Female, 25-30
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Fitness Centre
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
Services
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • PlayStation
  • Pool Table


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