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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
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  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Tea Garden Holiday Inn

Book more than 7 days in advance for Free Cancellation.
8.2
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

The Tea Garden Ella is one of the serene hotels in Ella. This charming little village has earned a reputation as one of Sri Lanka's most scenic localities due to the surrounding high hills and magnificent views. Cocooned amidst the beautiful hills, our guest house in Ella sits on a hillside offering visitors magnificent views of the Ella Rock and Adam's Peak.

Be it the warmth of the rising sun at daytime, or the chilly climes at dusk our Guest House offers the best of Ella Accommodation. Offering luxury that is affordable, the 12 rooms of our beautiful Ella Guest House present panoramic views over the Ella Valley. Wake up to the sounds of nature and unwind within the scenic rooms of our Guest House that offer extra comfortable beds, hot water and a fresh interior.

***Property Policies & Conditions:
1. Cancellation policy: 1 days before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash. Credit card is accepted.
5. Reception working hours 07:00-21:00.
6. No age restriction.
7. Taxes included.
8. Breakfast not included.
9. No pets. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.5

  • Location 9.3

  • Staff 8.7

  • Atmosphere 7.1

  • Cleanliness 7.5

  • Facilities 7.8


Latest Reviews

  • 10.0

    Superb

    20 Jun 2019
    Great place to stay, beautiful views and very close to the centre of the town.
    South Africa, Male, 18-24
  • 9.4

    Superb

    18 Nov 2018
    Everything spot on only let down was WiFi! Great location and service.
    New Zealand, Male, 25-30
  • 8.6

    Fabulous

    13 Nov 2018
    The staff there were amazing and the bed was really comfy however we were in the double rooms down the steps which let our stay down a bit. The room was dark and the bathroom wasn’t very nice/clean. Also the walls were so thin we were kept up most of the night by the traffic, chipmunks scurrying around the roof and the room next door. And when the electricity went the generator didn’t stretch as far as this room. Ashame because I think if we had stayed in the main house it would have been 10/10
    England, Couple, 31-40
  • 8.3

    Fabulous

    07 Apr 2019
    I had a very good stay in this place, the dormitory was empty that day so not so nice but I guess it is not like that all the time! The staff is very nice and the view from the terrace of the roof is Beautiful!!!! There is no Wi-Fi in the room, we have to go up in the common area
    France, Female, 18-24
  • 7.4

    Very Good

    20 Dec 2018
    Good location (with views) and great value for money. No real criticisms but a little tired around the edges - slightly damp etc.
    England, All Female Group, 25-30
  • 7.1

    Very Good

    05 Jun 2019
    We had 3 cockroaches in our room original room, then when we were checking another room to switch we found two more in that room. In the end, we got a room upstairs which didn’t had cockroaches but had many mosquitos.
    Turkey, All Female Group, 18-24
  • 6.0

    Good

    04 Jan 2019
    The location is perfect and you cant ask for a better view. The staff is very friendly and super helpful. But the cleanliness was so poor that it shifted my overall experience. The bed sheets smelled bad and had yellow stains yellow. The hotwater coming from the heating tank had a rusty smell and I could even see metal flakes coming down the shower head. The room was not cheap and I did not feel like I got the value I was looking for as a backpacker.
    Lebanon, Male, 25-30
  • 5.1

    Rating

    22 Dec 2018
    This is basically a family home that opens up for the busy season and takes on the overflow from the crowds who have booked late. This being the case we could understand that the bathroom was a little rough around the edges and the bed had seen its fair share of decades. What we felt could have been attended to however was the fact the covers didn't cover the entire bed, the door was so warped it didn't close and the key fob was a folded business card from a local restaurant.In need of some TLC.
    England, Male, 31-40
  • 4.9

    Rating

    30 Jul 2019
    First off the view from our room was amazing and location super!! Both sunrise and sunset great! The downside However, itwas not the cleanest room (mold, sheets, bathroom. Plus the bathroom had mouse poop in the windowsill. ), there were ants all over the floor when we arrived and they stayed the whole time we were there.
    USA, Couple, 25-30
  • 4.3

    Rating

    03 Jan 2019
    Unfortunately the room was not clean. There was no toilet paper provided and the room was very damp. For the price we paid it was NOT good value for money. I would not stay here again.
    England, Couple, 25-30
Read all reviews

Facilities

Free
  • Free WiFi
  • Linen Included
General
  • Bicycle Parking
  • Breakfast Not Included
  • Hot Showers
  • Parking
  • Towels Not Included
Services
  • 24 Hour Security
  • Bicycle Hire
  • Express check-in / out
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Café
  • Meals Available
  • Restaurant
Entertainment
  • Wi-Fi


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