Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Nice Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Ten to Ten Nakajima-Koen is located in the Sapporo City Centre neighborhood in Sapporo, 1.1 km from Odori Park and 1.3 km from Sapporo TV Tower. Guests can enjoy the on-site restaurant.
The rooms have a shared bathroom.
You will find a shared kitchenette at the property.
Sapporo Clock Tower is 1.4 km from Ten to Ten Hokkaido Hostel, and Former Hokkaidō Government Office is 1.4 km away. The nearest airport is New Chitose Airport, 40.2 km from Ten to Ten Hokkaido Hostel & Kitchen.

This is our guests' favorite part of Sapporo, according to independent reviews.

********************** Conditions and Policies********************
1.check-in time: 16:00-22:00
2.check-out time: 10:00
3.reception hour: 7:00-10:00, 16:00-22:00
4.payment:Cash or Credit card(Visa, Master, JCB, Amex, Diners, Discover, Rakuten card)
5.cancellation policy:
We will charge the cancellation fee if you cancel the reservation at the following days before staying date.
(1)since 3 days before : 50% of the price for the first night
(2) 2 days before : 70% of the price for the first night
(3) 1day before and the staying day : 100% of the price for the first night
(4) No Show 100% of the price for the first night
6.Age restrciton:
(1)Dormitory : 15 years old
(2)Double, Family : 15 years old (But any age is acceptable when staying with adults)
7.No smoking
8.Pets are not allowed. View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 4.0

  • Location 6.0

  • Staff 8.0

  • Atmosphere 6.0

  • Cleanliness 8.0

  • Facilities 6.0

Latest Reviews

  • 10.0


    10 Jun 2019
    Answered all my questions.
    USA, Male, 31-40
  • 10.0


    09 May 2019
    Wonderful staff
    Australia, Male, 25-30
  • 10.0


    07 May 2019
    I’m so glad I stayed here. Every memeber of the staff was a lot of fun and the bar downstairs was a great spot to meet locals and other travelers. I would definitely stay here again
    USA, Male, 25-30
  • 10.0


    23 Apr 2019
    Amazing hostel. Excellent value all around. Clean beds and clean bathrooms were a big plus. And the team there was friendly and helpful. Would 100% stay here again.
    USA, Male, 25-30
  • 9.7


    15 Jul 2019
    Really nice place with a very nice and helpful staff. There are small lockers available for valuables, but no locks on the dorm room. Everything was clean and the lobby/cafe area was welcoming and easy to meet other travelers. Bed was comfortable. Would return.
    USA, Female, 31-40
  • 9.7


    24 Jun 2019
    Ten to Ten is a very hip place in Sapporo. I visited on the offseason so it was a little quiet but I still really enjoyed the common areas. The staff is a huge plus. Talk to Sae if she's in. She helped me with a lot of info about the city.
    USA, Male, 18-24
  • 9.7


    04 Jun 2019
    Awesome location, awesome hostel, awesome staff! My only gripe is that the front desk closes at around 10 PM and after that the front door is locked (unlike at many other hostels, where check-in is 24 hours). Luckily the staff was kind enough to let me in when my flight got in late, but future guests should aim to get in before closing to ensure they have a place to sleep!
    USA, Male, 25-30
  • 9.4


    15 May 2019
    Overall a very good hostel, bathrooms were fantastic, and staff were incredibly friendly. There’s a lot of people in the bar come night time with varying languages and cultures which is really nice. However, if you’re looking for people to travel with you’ll be out of luck because most of the people staying there are on a more permanent basis. The only other issue is it’s a little bit out of the main part of town, so if you dont mind a small walk you’ll have to catch a bus.
    Australia, Male, 18-24
  • 9.1


    05 May 2019
    Very nice hostel overall. The staff are super friendly and very helpful with suggestions and how to get to places. You get s good amount of room and privacy in the capsule beds. Good WiFi. Will stay next time I'm in town.
    Wales, Male, 31-40
  • 6.3


    12 Dec 2019
    Wasn't very impressed with this accom. Pros: The staff are friendly and welcoming, and give you a free drink coupon for your first night, and gave us an additional heater, nice showers. Cons: room a little run down, make your own bed, no sink on the floor with private rooms, no mirror on private floor or room, roughly 20 min walk to main centre and not much quicker on public transport. Major security breach of our room, as well as the room next to us. Staff couldn't provide an explanation :(
    New Zealand, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Linen Not Included
  • Microwave
  • Parking
  • Safe Deposit Box
  • Self-Catering Facilities
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Cafe
  • Restaurant
  • Wi-Fi