Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

In our Tenerife hostel you can book private or shared rooms. We have a fully equipped kitchen, terrace and chill out areas, laundry room, and Wi-Fi internet connection. Our team will help you with any recommendations you need and, if you like, they can also help you plan activities. We will do our best to ensure that when you return home, you have great memories and feel that you have made the most of your holiday in Tenerife.

Tenerife Experience Hostel is in a fantastic location, very close to Mercado Nuestra Señora de Afríca and the bus station. It is a quiet residential area of Santa Cruz de Tenerife, but is only a 5 minute walk from the main leisure areas of the city. The location is ideal for relaxing as it is set back from the bustle of the livelier streets. The area is very well connected and has numerous nearby places of interest.

Our double room has a double bed, in the style of the most traditional hotels. It is perfect for couples. You can enjoy the relaxed atmosphere of our hostel and all the communal areas and, at the same time, have all the privacy you like while you discover the magic of the island. Mixed bedrooms for five people. You can book them privately or share a bedroom with other travellers if you prefer to travel alone. Each bedroom consists of two very comfortable and sturdy bunk beds. The bedrooms are equipped with individual lockers so that each guest has private space to store their Mixed rooms with space for six people. These are spacious and bright bedrooms, where you can enjoy restful sleep after spending the whole day exploring Tenerife. Each bedroom is equipped with three comfortable bunk beds and lockers where you can safely store your belongings. You can book individual beds and share a room with other travellers or book the entire room for private use

Tenerife Experience Hostel Policies and Conditions

Cancellation policy: 72h before arrival. (less Christmas, New Year and Carnival. For these dates it will not be possible to cancel. The Hostel is entitled to charge 50% of the total stay at the time of booking).

Check in from 14:00 PM to 23:30 PM .
Check out before at 11:00 AM

Payment upon arrival by cash, credit cards, debit cards.
This property might charge your credit card, in order to confirm your reservation.

Taxes included.
NO Breakfast .


The reception service is open from 09.00 to 13.00 and from 14.00 to 22.00


You must provide identification in the form of a DNI or an original, valid passport. We reserve the right to cancel bookings if the information provided is false or incorrect.


School children and under 18s must always be accompanied by adults. Groups of children must be indicated at the time of booking.


If any guest causes damage, Tenerife Experience Hostel reserves the right to charge the full amount of the costs relating to the damage caused.

Payment and Cancellation

The total amount for the stay will be paid at the time of booking. During this process you can also consult our cancellation policy.

Access and use of beds

Sharing a single bed with other people is not permitted, nor is bringing people to the hostel who are not hostel guests.

Smoking Areas

Smoking is not permitted inside the hostel or in the bedrooms. Smoking is only permitted on the terrace, provided that you this doesnââ'¬â„¢t upset other guests.


Although we looove animals, in order to promote relaxation and social harmony, at Tenerife Experience Hostel we donââ'¬â„¢t accept pets.

Termination of Stay

We reserve the right to terminate the stay of any guest who does not respect the rules and other guests, without being liable for any refund or compensation.
No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.2

  • Security 8.7

  • Location 8.7

  • Staff 9.1

  • Atmosphere 8.0

  • Cleanliness 8.7

  • Facilities 7.3

Latest Reviews

  • 9.4


    13 May 2022
    Staff amazing. Always clean and looking after the place. Missing some general additions it feels most places have. - Lights on the bed. Only one light in the room. - Extractor in the kitchen, entire place smells of food for ages after anyone cooked. - 3 Bathrooms between everyone was tight between 30 odd people. Good to just know these things before you arrive.
    England, Male, 31-40
  • 9.4


    18 Apr 2022
    Super cute and welcoming hostel! The only miiiinor inconvenience was that there were only 3 bathrooms (all private ones), so as long as you time it well you should be fine. Especially given the price we paid to stay we were super satisfied. :)
    USA, Female, 18-24
  • 9.4


    29 Mar 2022
    A lovely hostel in a nice area with plenty of sights a short walk away. I booked a bed in a 4-bed dorm and was upgraded to a private room which was great, the only downside was that there was no lock on the door. Friendly staff and the hostel was kept very clean.
    England, Female, 41+
  • 9.4


    12 Mar 2022
    Great staff, very friendly and helpful, perfect one night stay.
    England, Couple, 25-30
  • 9.4


    28 Feb 2022
    Nice hostel centrally located in Santa Cruz with friendly staff. Wifi was excellent, shower had hot water and even got a free cup of coffee! Would recommend for fellow travellers staying a couple nights in the city
    Canada, Male, 18-24
  • 9.1


    01 Apr 2022
    The staff very friendly, especially Rocío because she showed us the hostel, she was very friendly and kind. My friend and I got 2 different rooms, we were doing the check in, immediately Rocío found us a room to be together. It was very kind of her. Hostel was clean and the location easy yo find it. WiFi perfectly working. We spend 1 night but if we come back, we definitely would book it again. The only thing I could probably disagree was the price, it wasn't expensive but maybe 1 o 2 eur less.
    Ecuador, Female, 25-30
  • 9.1


    09 Mar 2022
    Simple and nice
    Greece, Female, 31-40
  • 8.9


    14 Feb 2022
    I have nothing bad to say about the hostel. The staff were friendly, the place was clean and the location is fantastic. Would come back again.
    Slovenia, Male, 18-24
  • 6.9


    12 Mar 2022
    The Hostel was apparently full, but we barely saw anyone ; everyone sleeping at 10pm. Small kitchen and conviviality area, and quite creaky bed. People are sleeping right next to the kitchen so be very quiet at sleeping hours. The staff was new but nice and helpfull. Expected more fun from the description and pics!
    France, Male, 25-30
  • 3.7


    24 Sep 2022
    I don’t understand the good reviews for this hostel, it was a nightmare. There are no locks on the bedroom doors, not enough bathrooms, the bathrooms were filthy and disgusting. The bedroom opens to a terrace where people stand and smoke all night so the bedroom is filled with cigarette smoke. The staff didn’t explain anything, not even the code to access the door, it felt like they didn’t really care about anything other than partying. No privacy curtain, no individual lights. Location was ok.
    England, Female, 25-30
Read all reviews


  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Dryer
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Utensils
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi