Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

In our Tenerife hostel you can book private or shared rooms. We have a fully equipped kitchen, terrace and chill out areas, laundry room, Wi-Fi internet connection, bicycle and surf board hire services, and parking if you need it. Our team will help you with any recommendations you need and, if you like, they can also help you plan activities. We will do our best to ensure that when you return home, you have great memories and feel that you have made the most of your holiday in Tenerife.

Tenerife Experience Hostel is in a fantastic location, very close to La Granja Park and the bus station. It is a quiet residential area of Santa Cruz de Tenerife, but is only a 5 minute walk from the main leisure areas of the city. The location is ideal for relaxing as it is set back from the bustle of the livelier streets. The area is very well connected and has numerous nearby places of interest.

Our double room has a double bed, in the style of the most traditional hotels. It is perfect for couples. You can enjoy the relaxed atmosphere of our hostel and all the communal areas and, at the same time, have all the privacy you like while you discover the magic of the island. Mixed bedrooms for four people. You can book them privately or share a bedroom with other travellers if you prefer to travel solo. Each bedroom consists of two very comfortable and sturdy bunk beds. The bedrooms are equipped with individual lockers so that each guest has private space to store their Mixed rooms with space for six people. These are spacious and bright bedrooms, where you can enjoy restful sleep after spending the whole day exploring Tenerife. Each bedroom is equipped with three comfortable bunk beds and lockers where you can safely store your belongings. You can book individual beds and share a room with other travellers or book the entire room for private use

Tenerife Experience Hostel Policies and Conditions

Cancellation policy: 72h before arrival. (less Christmas, New Year and Carnival. For these dates it will not be possible to cancel. The Hostel is entitled to charge 50% of the total stay at the time of booking).

Check in from 11:00 AM to 11:30 PM .
Check out at 11:00 AM

Payment upon arrival by cash, credit cards, debit cards.
This property might charge your credit card, in order to confirm your reservation.

Taxes included.
Breakfast included.


The reception service is open from 08.00 to 13.00 and from 14.00 to 24.00


You must provide identification in the form of a DNI or an original, valid passport. We reserve the right to cancel bookings if the information provided is false or incorrect.


School children and under 18s must always be accompanied by adults. Groups of children must be indicated at the time of booking.


If any guest causes damage, Tenerife Experience Hostel reserves the right to charge the full amount of the costs relating to the damage caused.

Payment and Cancellation

The total amount for the stay will be paid at the time of booking. During this process you can also consult our cancellation policy.

Access and use of beds

Sharing a single bed with other people is not permitted, nor is bringing people to the hostel who are not hostel guests.

Smoking Areas

Smoking is not permitted inside the hostel or in the bedrooms. Smoking is only permitted on the terrace, provided that you this doesn’t upset other guests.


Although we love animals, in order to promote relaxation and social harmony, at Tenerife Experience Hostel we don’t accept pets.

Termination of Stay

We reserve the right to terminate the stay of any guest who does not respect the rules and other guests, without being liable for any refund or compensation.
No curfew. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.6

  • Location 9.4

  • Staff 9.7

  • Atmosphere 9.6

  • Cleanliness 9.7

  • Facilities 9.3

Latest Reviews

  • 10.0


    05 Aug 2021
    I had a fantastic experience here. They take pride in keeping the hostel clean.
    USA, Male, 41+
  • 10.0


    31 Jul 2021
    Phenomenal staff great experience with people that stayed as well
    USA, Male, 31-40
  • 10.0


    28 Jul 2021
    Super great staff, very helpful!
    France, Male, 25-30
  • 10.0


    17 Jul 2021
    Very nice experience, nothing to complaint, they try to accommodate every need you may have, and are very careful in this COVID situation.
    Argentina, Female, 41+
  • 10.0


    11 Jun 2021
    Amazing hostel. Max was amazing. It was always clean, in a nice quiet residential area and all the guests were sweet. The only thing was one of the workers, a young Argentinian girl who was also very lovely, spoke very loudly in off hours- it woke some people up during siesta. Haha... but I loved this place and will come back.
    USA, Female, 31-40
  • 10.0


    20 Apr 2021
    Tenerife Experience is one of the best hostels I have ever stayed in! The owner is an angel! The staff is amazing, always willing to help with anything you need. They go out of their way to make you feel comfortable. The hostel gets cleaned every day to very good standards and they make sure it stays clean throughout the day. If you want to feel like a part of a little family then this is definitely the place for you.
    USA, Female, 25-30
  • 10.0


    21 Mar 2021
    This was the best hostel I ever stayed in! The place is sparkling clean, the bathrooms are large, the Wifi is top notch and the rooms are well equipped. The vibes and atmosphere was amazing, everyone was very welcoming and friendly! The rooftop terrace is a lovely place to relax and allows for a lot of socialising. The owner, is an amazing person and is very generous and helpful! My friend and I were extremely well received and felt at home in the hostel! I hope to return again!
    Denmark, Male, 18-24
  • 10.0


    12 Mar 2021
    Awesome place, with the nicest ppl. Highly recommended ;)
    Hungary, Male, 25-30
  • 8.3


    28 Apr 2021
    nice rooftop, super friendly staff, big kitchen. breakfast is not included.
    Germany, Male, 31-40
  • 7.1

    Very Good

    28 Sep 2021
    Nice atmosphere. Bathrooms are sometimes a bit smelly. I booked a 4 bed dorm but they added a 5th bed to the room so there was hardly any place to move. Also, you have to pay for lockers :( Unfortunately the terrasse closes at 11 as it is a residential area. There are also no chilling spots inside at night, they told us to go to bed or go outside.
    Germany, Female, 25-30
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  • Free WiFi
  • Towels Included
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Dryer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Utensils
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Vending Machines
  • Board Games
  • Wi-Fi