Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

In our Tenerife hostel you can book private or shared rooms. We have a fully equipped kitchen, terrace and chill out areas, laundry room, Wi-Fi internet connection, bicycle and surf board hire services, and parking if you need it. Our team will help you with any recommendations you need and, if you like, they can also help you plan activities. We will do our best to ensure that when you return home, you have great memories and feel that you have made the most of your holiday in Tenerife.

Tenerife Experience Hostel is in a fantastic location, very close to La Granja Park and the bus station. It is a quiet residential area of Santa Cruz de Tenerife, but is only a 5 minute walk from the main leisure areas of the city. The location is ideal for relaxing as it is set back from the bustle of the livelier streets. The area is very well connected and has numerous nearby places of interest.

Our double room has a double bed, in the style of the most traditional hotels. It is perfect for couples. You can enjoy the relaxed atmosphere of our hostel and all the communal areas and, at the same time, have all the privacy you like while you discover the magic of the island. Mixed bedrooms for four people. You can book them privately or share a bedroom with other travellers if you prefer to travel solo. Each bedroom consists of two very comfortable and sturdy bunk beds. The bedrooms are equipped with individual lockers so that each guest has private space to store their Mixed rooms with space for six people. These are spacious and bright bedrooms, where you can enjoy restful sleep after spending the whole day exploring Tenerife. Each bedroom is equipped with three comfortable bunk beds and lockers where you can safely store your belongings. You can book individual beds and share a room with other travellers or book the entire room for private use

Tenerife Experience Hostel Policies and Conditions

Cancellation policy: 72h before arrival. (less Christmas, New Year and Carnival. For these dates it will not be possible to cancel. The Hostel is entitled to charge 50% of the total stay at the time of booking).

Check in from 11:00 AM to 11:30 PM .
Check out at 11:00 AM

Payment upon arrival by cash, credit cards, debit cards.
This property might charge your credit card, in order to confirm your reservation.

Taxes included.
Breakfast included.


The reception service is open from 08.00 to 13.00 and from 14.00 to 24.00


You must provide identification in the form of a DNI or an original, valid passport. We reserve the right to cancel bookings if the information provided is false or incorrect.


School children and under 18s must always be accompanied by adults. Groups of children must be indicated at the time of booking.


If any guest causes damage, Tenerife Experience Hostel reserves the right to charge the full amount of the costs relating to the damage caused.

Payment and Cancellation

The total amount for the stay will be paid at the time of booking. During this process you can also consult our cancellation policy.

Access and use of beds

Sharing a single bed with other people is not permitted, nor is bringing people to the hostel who are not hostel guests.

Smoking Areas

Smoking is not permitted inside the hostel or in the bedrooms. Smoking is only permitted on the terrace, provided that you this doesn’t upset other guests.


Although we love animals, in order to promote relaxation and social harmony, at Tenerife Experience Hostel we don’t accept pets.

Termination of Stay

We reserve the right to terminate the stay of any guest who does not respect the rules and other guests, without being liable for any refund or compensation.
No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.2

  • Location 8.8

  • Staff 9.4

  • Atmosphere 8.9

  • Cleanliness 9.5

  • Facilities 9.0

Latest Reviews

  • 10.0


    04 Jan 2020
    Love the location of this cute little hostel! It was a nice and quiet atmosphere for a solo traveler looking for a place to rest for the night. Bathrooms and bedrooms were so clean and the staff was so nice and accommodating. Would definitely recommend and will be back myself!
    USA, Female, 18-24
  • 10.0


    21 Dec 2019
    Gianni, the host, was the most kind and wonderful person I've ever known. He always engage with his clients to provide the best experience in Santa Cruz. Always, recommending places to visit and restaurants across the island. In the hostel the atmosphere is great, in the terrace you can relax and read a book or chat with the roomies while having some beers. I compleatly recommend the place!!!
    Mexico, Male, 25-30
  • 9.7


    30 Nov 2019
    Absolutely enjoyed the stay at Tenerife Experience. All the staff is very welcoming and lovely, the structure is cozy and is very quiet at night. Will definitely go back!
    Italy, Female, 25-30
  • 9.4


    10 Jul 2020
    Very friendly staff, we booked the wrong night and they accommodated us at the last minute. I liked being able to make my own bed so as to know that it was clean. The bathrooms were a little small, but clean. Overall it was a very good place to stay!
    South Africa, Female, 18-24
  • 9.1


    12 Sep 2020
    The staff were very kind and helpful. Everything was also clean and disinfected properly. There was an average sized locker for each bed, with a lock. Location is ok, it’s a 10+ minute walk to a more restaurant-heavy area. Would recommend!
    Poland, Couple, 25-30
  • 9.1


    19 Jul 2020
    Very clean and quiet. First time I sleep so well in a bunk bed as the mattress was new and good quality. Rocio makes great Argentine coffee.
    Bulgaria, Male, 25-30
  • 8.6


    28 Feb 2020
    Very friendly staff. The hostel is well-decorated which gave it a young vibe. Very nice of them to provide breakfast! 😄
    Singapore, Female, 25-30
  • 7.1

    Very Good

    26 Jan 2020
    Well run hostel,excellent volunteers at time .Quiet location surrounded by other houses up an alley.Good bathrooms except for navel level shower head holder.A house so usual small kitchen though adequately equpped. Dorms are a bit basic and smallish.Shoogly beds in downstairs dorm need replacing though they were replaced in an upstairs dorm.Rubbish breakfast other than the fruit.The cheapest worst bread(only two slices and you might get the end slice ) The cheapest cornflakes .Overpriced hostel.
    Scotland, Couple, 31-40
  • 6.0


    26 Feb 2020
    Definitely not a good hostel for socializing. There wasn't really a good area to hang out, and the ones that existed were always populated by very old men. It seems a family runs the hostel and also lives there (really not sure what the deal was), which made me feel awkward in the shared spaces. The rooms do not have locks, there are only small lockers to secure your belongings. The facilities were fine overall but the atmosphere was one of the strangest I've experienced in a hostel.
    USA, Female, 25-30
  • 6.0


    21 Dec 2019
    The hostel did not have any vibe. However, it was clean, the staff were nice and it was in center of north of tenerife
    India, Male, 25-30
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  • Free WiFi
  • Towels Included
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Dryer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Utensils
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Vending Machines
  • Board Games
  • Wi-Fi