Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Thank you Hippopotamus Hostel

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Opened 2013, and reopen after renovated from1st April 2018, an ideal place for touring in and around Matsumoto for you!
We are walking distance to Matsumoto Castle, the national treasure.
Free strong Wi-Fi throughout the building. And we have free rental bikes, free whey protein, free can use laundry.
Also we have rental mountain bike.
Thank you Hippopotamus Hostel is an old Japanese house with only 4 rooms, but cozy,
home-away-from-home backpackers inn.
There are only 4 rooms. Shower and toilets are separated.
You can surf the net, chat with other travelers or even take a nap at the
calm common space on the 1st floor.
We have free rental bikes. (limited availablility),free laundry, Vending machine
available outside and there are convenience stores and quite a few local restaurants nearby.
Tooth brush and towels are available at 100JPY.

Other than the major tourist spot Matsumoto Castle, Matsumoto Shrine and
Kyu-Kaichi Gakko (old school) are also within a walking distance.

For customers visiting by car, we do not have own parking space so please
park a private parking lot.

It is a 8-minute walk from the Kita-Matsumoto Train Station, and a 13-minute walk from Matsumoto Station on the Shinanoi Line.

Leave the Matsumoto Station east exit, and turn left at the Kokubucho traffic light. (You'll see 'Kokubucho' written under the traffic light)
Walk straight for about 15 minutes or more. you'll cross a a little river. Keep going straight. You'll see seven eleven on your left. Keep going straight.
You'll see Matsumoto-jo-Nishi traffic light. The guest house is just on the left next to a parking lot. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    08 Jul 2020
    Had a comfortable stay in July 2020 and will definitely come back. We chilled and drank beer takeouts from the Matsumoto craft brewery on the terrace, and the kitchen is fully equipped so could made breakfast. Visit Matsumoto now whilst the sites are empty and you’ll probably get the dorm rooms to yourself as we did. So would be ideal to visit with a group of friends
    Wales, All Female Group, 31-40
  • 10.0


    15 Feb 2020
    So, you hear everything and I mean everything...won't go much into what but you just need to know everything. It's only a party hostel if the right crowd of people are there. Staff with very useful. Place is nice and small which forces people to interact, always a plus with me. The old massage chair they have really sealed the deal for me and as many other reviews state, "stones throw away" from Matsumoto castle.
    USA, Male, 25-30
  • 10.0


    01 Feb 2020
    Great little hostel
    Australia, Male, 31-40
  • 10.0


    29 Jan 2020
    This is one of my favorite hostels I’ve stayed in. It was super cozy with tatami mats and SUPER comfy beds and just felt very homey overall. I would have stayed longer if I had more time. There is a delicious bakery just down the street and it’s literally 1 min to the castle from the hostel. I would just wake up roll out of bed and do a loop around it. The owner was also so lovely and kind, thank you hippopotamus hostel!
    USA, Female, 25-30
  • 10.0


    26 Jan 2020
    Really cool independent hostel. Spotlessly clean and very nice staff. It was so relaxed and friendly. Thank you.
    Ireland, Male, 41+
  • 10.0


    04 Dec 2019
    Had a great stay at Thank You Hippopotamus! Relaxed little guest house with everything you need. Best location in Matsumoto!
    USA, Male, 25-30
  • 10.0


    12 Nov 2019
    Highly recommend this amazing hostel!! Conveniently located 15 min walk from Matsumoto station and bus terminal. 5 minute walk from Matsumoto castle. helpful staff about Kamikochi and good soba noodle restaurant Check in is a 4pm but you can leave your bags safely if you’re early Free oatmeal and all day access to coffee tea or chocolate and fridge to store anything. Just wow this hostel made my experience so worthwhile. The dorm beds are SO cozy with 2 blankets and a curtain for privacy
    Canada, All Female Group, 25-30
  • 9.7


    04 Dec 2019
    Met some great people at this homely hostel! Futons are so comfy (best night sleep EVER) and the kotatsu was great with the cold weather. Free bikes were such a plus and it was easy to cook meals in the kitchen area. Loved it!
    England, Female, 18-24
  • 9.7


    20 Nov 2019
    Only stayed a single night so I can't say too much but I didn't have any problems. The hostel is right by the castle and about a 15 minute walk from the train station. What's probably most notable to me is that this hostel has a small workout area in the back patio and has free protein powder for guests to use. Nothing like doing some pull-ups on a frigid morning to help warm yourself up. I could see myself staying here again if I ever returned to Matsumoto.
    USA, Male, 31-40
  • 9.7


    20 Nov 2019
    Loved this place! Sweet, tatami mat floors, lovely staff and good location near the castle. Really quite and peaceful vibe throughout. Also nice and small
    Australia, Female, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Bicycle Hire
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi