Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Minimum 30 days - We require any cancellation or date change to be made at least 30 days prior to your check in date to avoid forfeiting the full amount of the booking.
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
The price included buffet breakfast, free two mineral bottles of water in the room, free tea/coffee in the room, free wifi in all the hotel. We are happy to provide assistance with excursions, entertainment, shopping and dining in Hanoi.
At our hotel guests will enjoy a luxurious stay with many modern facilities. You will be taken care of by a team of dedicated and professional staff. Retreat from the daily hustle and bustle of Hanoi, indulge yourselves in the exclusive tranquility and luxury of your stay at our hotel where meets all your needs.
Enjoy your stay!
***Property Policies & Conditions:
1. Cancellation Policy: 3 days before arrival.
- In the case of No Show / Late Cancellation, the full balance will be charged.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00 (noon).
4. Payment upon arrival by cash or credit card.
5. Taxes: included.
6. Breakfast: included.
7. No curfew.
8. No Smoking in the whole hotel.
9. Reception Working Hours: 24 hours. View House Rules
- Free Breakfast
- Free City Maps
- Free Internet Access
- Free WiFi
- Linen Included
- Towels Included
- Air Conditioning
- Bicycle Parking
- Cable TV
- Card Phones
- Cots Available
- Dry Cleaning
- Hair Dryers
- Hot Showers
- Iron / Ironing Board
- Safe Deposit Box
- Security Lockers
- Wheelchair Friendly
- 24 Hour Reception
- 24 Hour Security
- Airport Transfers
- Bicycle Hire
- Business Centre
- Currency Exchange
- Direct Dial Telephone
- Express check-in / out
- Fax Service
- Internet Access
- Late check-out
- Laundry Facilities
- Luggage Storage
- Postal Service
- Room Service (24 hours)
- Shuttle Bus
- Tours/Travel Desk
- Wake-up calls
- Tea & Coffee Making Facilities
Please enter the password for the account <% email %>