Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 3 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

We would require a deposit to pay in advance so that to confirm your booking.
The Cancellation made 2 weeks before the arrival day can be free of charge.
Within 2 weeks, the deposit is non-refundable.

Additional Info:

Please email us for any group booking.
We will offer the best price for you.
For teenagers/students' staying (under age 16), the adults in charge should be in the group too.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Art House Backpackers

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Helpful Staff
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Property Description

Welcome to the Art House! We offer a cheap, friendly hostel for all the people travelling to Napier, New Zealand!

When you stay here, you can get Free Unlimited WiFi, Fully equipped and spacious kitchen, Sunny outdoor area, TV lounge with movies, Most dorms have ocean views, City Centre /ocean-front location.

We are 5-10 minute walk to supermarkets, shops and cafes and you must contact us to arrange late check-in if you are arriving after 6 pm.

Reception is open from 9 am to 7 pm. The earliest check in time is 1 pm. If you need to arrive after 6 pm please let us know so that we can make arrangements for you.

A NZ$20 cash key deposit is payable upon arrival and refundable when returning the key

A credit card number,expiry date and security code are required for booking.

You must be 18 years or older to stay with us.

All card payment will have 3% surcharge. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.7

  • Security 6.7

  • Location 10.0

  • Staff 6.7

  • Atmosphere 6.7

  • Cleanliness 5.3

  • Facilities 6.0

Latest Reviews

  • 10.0


    03 May 2019
    Great hostel!
    New Zealand, Male, 31-40
  • 9.4


    04 Mar 2020
    Right on the waterfront, can hear the sound of the sea. Great walks along the Parade. Close to the heart of the city, boutique shops, Intercity bus stop and supermarkets, as well as the beach. Very nice atmosphere. Nice staff. Overall a very pleasant stay. I will return.
    New Zealand, Female, 41+
  • 9.1


    10 Dec 2020
    Helen and her fam were amazing! So friendly and always had a smile. The atmosphere was great with an outdoor area to chill out and socialise. Beach right across the road The bathrooms could have been a lot more tidier especially the upstairs ones but that's my only fault. I absolutely loved my stay here and would come back in a heart beat!
    New Zealand, Female, 25-30
  • 8.9


    04 Oct 2019
    Pleasant stay. Kept scrupulously clean by proprietor. Nice atmosphere. Outdoor sit-out area must be good in summer, but a bit chilly when I was there (Oct.) Also inside common areas get little sun which made them cool. Need more clothes. Mix of people passing through and some on working holidays long term working for local orchards etc. I shared a four bed dorm with just one local who seemed a fairly colourful character, but no problems. Only marked down for facilities because no heating.
    New Zealand, Male, 41+
  • 8.6


    23 Nov 2019
    Really loved it here, atmosphere was lovely and friendly. Fabulous location overlooking the sea. I arrived on the Saturday and a big bbq was going on with all the long term/workers. They can help you find a job here also! Kitchen is quite small and I did have to queue for the bathroom a couple of times but they were clean and functioning. Bedrooms not amazingly clean and my sheets were quite old but overall it was a great stay and I was sad to move on!
    England, Female, 18-24
  • 7.1

    Very Good

    17 Jun 2020
    The location of the hostel is right in front of the marine parade so it’s very convenient and the owner of the hostel is friendly and helpful. One of the showers never got warm which was a little bit annoying because it was winter time. The mattress definitely needs replacement as it was very thin and I could feel the bed board on my back when sleeping.
    Japan, Female, 25-30
  • 7.1

    Very Good

    28 Dec 2019
    Didn't really like the atmosphere here, super dark common area inside.
    Germany, Female, 25-30
  • 6.0


    28 Oct 2019
    This place is pretty basic, everything needs a bit of an update. Toilet and showers are clean however the kitchen needs some attention, dirty tea towels and brushes. Not much of an atmosphere as common rooms are very dark, however nice central location. Pay and display parking out front and lots of long term stayers.
    England, Female, 25-30
  • 4.6


    18 Apr 2019
    I left this hostel after one night despite having booked 5. I actually feel that website should refund my deposit. The staff are lovely but have a tough job keeping clean a run down hostel in desperate need of paint, a deep clean and windows that open in all the bathrooms. Leaky showers, unclean and paint peeling kitchen, dingy lounge, smelly rooms,anst an unkempt feeling all round. Whoever owns it clearly doesn't invest in its upkeep. Couldn't even log onto WiFi. I am a seasoned travelller.
    England, Female, 41+
  • 3.1


    14 Jul 2021
    Filthy place! Booked for 3 nights but cancelled the rest after an overnight stay.
    Philippines, Female, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
  • DVD's
  • Wi-Fi