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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 3 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

We would require a deposit to pay in advance so that to confirm your booking.
The Cancellation made 2 weeks before the arrival day can be free of charge.
Within 2 weeks, the deposit is non-refundable.

Additional Info:

Please email us for any group booking.
We will offer the best price for you.
For teenagers/students' staying (under age 16), the adults in charge should be in the group too.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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The Art House Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Welcome to the Art House! We offer a cheap, friendly hostel for all the people travelling to Napier, New Zealand!

When you stay here, you can get Free Unlimited WiFi, Fully equipped and spacious kitchen, Sunny outdoor area, TV lounge with movies, Most dorms have ocean views, City Centre /ocean-front location.

We are 5-10 minute walk to supermarkets, shops and cafes and you must contact us to arrange late check-in if you are arriving after 6 pm.

Reception is open from 9 am to 7 pm. The earliest check in time is 1 pm. If you need to arrive after 6 pm please let us know so that we can make arrangements for you.

A NZ$20 cash key deposit is payable upon arrival and refundable when returning the key

A credit card number,expiry date and security code are required for booking.

You must be 18 years or older to stay with us.

All card payment will have 3% surcharge. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.7

  • Security 6.3

  • Location 10.0

  • Staff 7.7

  • Atmosphere 5.3

  • Cleanliness 7.0

  • Facilities 5.3


Latest Reviews

  • 10.0

    Superb

    03 May 2019
    Great hostel!
    New Zealand, Male, 31-40
  • 10.0

    Superb

    22 Dec 2018
    Lovely, tidy, accessible,....great views of the beach.
    Philippines, Female, 41+
  • 8.9

    Fabulous

    04 Oct 2019
    Pleasant stay. Kept scrupulously clean by proprietor. Nice atmosphere. Outdoor sit-out area must be good in summer, but a bit chilly when I was there (Oct.) Also inside common areas get little sun which made them cool. Need more clothes. Mix of people passing through and some on working holidays long term working for local orchards etc. I shared a four bed dorm with just one local who seemed a fairly colourful character, but no problems. Only marked down for facilities because no heating.
    New Zealand, Male, 41+
  • 8.3

    Fabulous

    22 Sep 2017
    The staff were great, had all facilities we needed but the bathrooms could've been cleaner, and the smell and sight of mould was evident. While the rooms were basic, and carpet stained, it was pretty good value for money with large kitchen with everything we needed :) Great location and right opposite the beach - what more could you ask for.
    New Zealand, Couple, 18-24
  • 6.0

    Good

    28 Oct 2019
    This place is pretty basic, everything needs a bit of an update. Toilet and showers are clean however the kitchen needs some attention, dirty tea towels and brushes. Not much of an atmosphere as common rooms are very dark, however nice central location. Pay and display parking out front and lots of long term stayers.
    England, Female, 25-30
  • 4.6

    Rating

    18 Apr 2019
    I left this hostel after one night despite having booked 5. I actually feel that website should refund my deposit. The staff are lovely but have a tough job keeping clean a run down hostel in desperate need of paint, a deep clean and windows that open in all the bathrooms. Leaky showers, unclean and paint peeling kitchen, dingy lounge, smelly rooms,anst an unkempt feeling all round. Whoever owns it clearly doesn't invest in its upkeep. Couldn't even log onto WiFi. I am a seasoned travelller.
    England, Female, 41+
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
Services
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Entertainment
  • DVD's
  • Wi-Fi


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