Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group cancellation policy:
30 - 08 days outside of arrival:
A 25% cancellation charge applies for any full / part cancellation.

Inside 7 days of arrival or no shows:
A 100% cancellation charge applies for any full / part cancellation.

Additional Terms and Conditions

Payment policy:
30 days outside of arrival:
A 25% non refundable deposit applies.

7 days prior to arrival:
Full non refundable payment is required.

Additional charges if applicable:
All group bookings must provide a valid credit card to be charged for any damages, lost keys, broken Attic house rules, damaged bedding etc. The group organiser accepts responsibility and payment for any incurred charges.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Please state the event or reason they are travelling to Auckland when making your booking.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Attic Backpackers

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Hostelworld's winner 4 years in a row of most popular Hostel.

The Attic Backpackers is a clean and modern backpackers haven, located in the heart of Auckland City. Just one street over from the iconic Skytower and a minute walk from the hustle and bustle of Queen street, our location could not be better! We pride ourselves on providing exceptional service and travel advice to our guests as well as maintaining a spotlessly clean and welcoming environment!

Our top floor hostel features a wonderful, large outdoor covered deck with chill out spots, dining area, and an attached, well-equipped communal kitchen. We offer large and small dorms as well as female only dorms, private single and twin rooms. All linen is provided free.

Incredibly friendly and helpful, we go the extra mile to make your stay with us that little bit more special. Our guests comfort is the most important thing for us and we pride ourselves on creating a chilled, helpful, and caring hostel environment. Come relax, enjoy, and see for yourself what makes The Attic the best budget accommodation in central Auckland City!

Plan your NZ adventure right here with us! We can book everything from bungy jumps to skywalks, buses to car and camper van hire, day trips to Waitomo and Hobbiton and much much more! Make sure you check it out during your stay, NO BOOKING FEES or hidden charges, just another way we can help you out!

Please notify us via email before your stay if you will be arriving before 8am or after 10pm as this may be outside reception hours, this will not affect your booking however we will need to leave you room instructions.

Please note there is 4% credit card fee on all credit or foreign cards

Photo ID required. Either NZ Driving license or International passport ONLY

Guests aged 10+ accepted. Guests aged 10-18 must reserve/reside in private dormitories or private rooms (Double, Twin). Guests aged 10-18 will not be permitted to share dormitories with persons other than the members of their booking party. Guests aged 10-18 must be accompanied by a responsible adult (Aged 25+) at all times.

Please note alcohol purchased off-site is allowed to be consumed on site. Please consume responsibly, follow the House rules or the requirements of Attic Team Members when prompted. View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 9.5

  • Location 9.8

  • Staff 8.9

  • Atmosphere 8.2

  • Cleanliness 8.0

  • Facilities 8.4

Latest Reviews

  • 10.0


    18 May 2022
    Phil is amazing, very friendly and helpful. The hostel is very clean and well taken care of. This will be my top choice whenever I’m in Auckland.
    Canada, Female, 25-30
  • 10.0


    03 Jun 2021
    Great hostel. Tom and Phil were great staff, willing to go out of there way to make guests comfortable. It felt like a good environment, and I really enjoyed the music. Kitchen and the bathrooms were thankfully very clean. Mixed 12 and 14 person bedrooms have the basic needs with sufficient charge ports (from what I saw). Some (not all) of the bunks were squeaky, but you're not paying for luxury. When I switched rooms after one night (empty12person room) staff immediately washed my old sheets.
    New Zealand, Male, 25-30
  • 10.0


    24 Apr 2021
    We had a great stay! The hostel Was super clean, the facilities and bedding were all super clean aswell. Great value for price and great location. The road works made it a mission to find but that’s nothing they can control. The staff were super helpful and friendly. We will definitely be happy to book again!
    New Zealand, Female, 25-30
  • 9.7


    06 Jul 2020
    Super clean and spacious bathrooms!
    USA, Female, 25-30
  • 9.1


    28 Apr 2022
    It was normal clean, staff was very kind. I enjoyed the smokers' terrace a lot.
    Germany, Male, 18-24
  • 9.1


    01 Aug 2021
    Only here for 9 hours before an early flight. Really good twin room, which is exactly what we needed to break up all the flying of our day. Very independent space.
    Australia, Female, 18-24
  • 9.1


    16 Apr 2021
    Good place to stay.
    India, Male, 31-40
  • 7.7

    Very Good

    21 May 2021
    Could see this hostel would be lots of fun if it was busier! Good facilities and location
    Australia, Female, 25-30
  • 7.4

    Very Good

    20 May 2022
    The location of this hostel is great. The staff I met were nice to deal with and very hospitable. The problem with this place is that it is very tired and feels quite soulless which doesn't come across at all in the photos online. The place is clean but it's desperate for a refresh. I had a fan outside my room which was noisy as s%*t and when you look at comparable hotel prices, you can get a lot more upgrade for your buck elsewhere.
    New Zealand, Female, 31-40
  • 5.4


    10 Feb 2021
    Not very clean or nice but the location was amazing. My biggest issue was one of the male staff making me feel very uncomfortable to the point that I checked out early and stayed with a friend instead. Just felt I should mention it so other women who go there are aware.
    New Zealand, Female, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Board Games
  • DVD's
  • Wi-Fi


  • 2019

    1st, Most Popular Hostels Auckland

  • 2018

    1st, Most Popular Hostels Auckland

  • 2017

    1st, Most Popular Hostels Auckland

  • 2016

    1st, Most Popular Hostels Auckland

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