Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The guesthouse boasts a swimming pool set in a beautiful tropical garden, Excellent free WIFI coverage throughout the house, Huge rooms with a commercial grade kitchen. We offer a FREE shuttle bus operating from 8am to 6pm (later by arrangement) for arrivals and departures (Bus, Ferry, Train stations & Airport) and we offer regular transfers throughout the day to The Strand,Catle Hill and other attractions for a small fee. Our staff are very friendly and experienced and make it their personal goal to make sure YOUR Townsville experience is remembered as the very best luxury guesthouse affordable stay in Australia. We offer a variety of mixed and female dorm rooms, and private rooms to suit every traveller's need.

We are centrally located between The Strand (famous beach cafe/restaurant strip), Magnetic island ferry station, Greyhound bus station, Train Station and the biggest shopping centres in Townsville (Castletown/Stockland).
We also have a 22 seater bus available for transport to local attractions such as Crystal Creek, Billabong Sanctuary Park for day trips.

The Avenue Guesthouse Policies and Conditions

- Cancellation Policy: 24 hours
- Check In: 2pm - 6pm
- Check Out: 10am
- Cash, Credit Card and Debit Card accepted. Please note that this property may pre-authorise your card before arrival.
- No free breakfast offered.


- Reception: 8:30am - 6pm.
- Accept International Backpackers only
- No Children (18+ only). Only ages 18-35 accepted.
- Maximum stay 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.6

  • Location 8.1

  • Staff 9.7

  • Atmosphere 9.3

  • Cleanliness 9.6

  • Facilities 9.7

Latest Reviews

  • 10.0


    16 May 2019
    Literally the most amazing hostel, it is so homely which is great after traveling for so long. The house is beautiful, sooo clean and even had a bath and freezer. The pool and sitting areas were great, free laundry (backpackers dream). The hosts were wonderful and super friendly. Bus shuttle to get picked up and dropped off. The best part the dog named Zeus! Wish I could of spent longer!
    England, Female, 25-30
  • 10.0


    15 May 2019
    The best hostel to stay at in Townsville. Honestly don't let the location put you off the staff are amazing and always happy to give you a lift if you need one. Beautiful building, best TV room of anywhere I've stayed in Australia & lovely outside area with pool. Hands down one of the best hostels I've stayed at in Australia
    England, Female, 18-24
  • 9.7


    20 May 2019
    This was easily the nicest hostel that we have stayed at in Australia. There are multiple large common rooms, a games room (3 xboxes!) and a good sized kitchen. The atmosphere was very relaxed. We ended up extending our stay three times because we loved it so much here. The staff were friendly. Great stay!! Our only issue was that we were in a room with a group of 4, messy long term stayers who only had one key for the 4 of them so they would not let us close our room door. Leaving it open 24/7.
    Canada, Couple, 25-30
  • 8.9


    11 Jul 2019
    Very clean and tidy, kitchen is really nice even if we didn't use it, toilet is clean too and they provide lockers. The dog the owners have in the house is the cutest and friendliest! Unfortunatly location is not the best if you want to stay close to the nightlife area of townsville
    Italy, Male, 18-24
  • 8.6


    08 Jul 2019
    One of the best hostels I've stayed in during my travels however it is quite far out of town. Having said that they do offer a shuttle service to the ferry port. The staff were very friendly and helpful
    England, Male, 25-30
  • 8.3


    23 Jun 2019
    Clean, quiet and comfortable. A little way from the sea front and ferry port but great facilities.
    England, Male, 25-30
  • 8.0


    10 Jul 2019
    Just spent one night - the accommodation is pretty much for people staying long term so if you’re traveling solo and looking to meet fellow travelers you may want to look elsewhere. Otherwise it was great!
    USA, Female, 31-40
  • 8.0


    22 Jun 2019
    Nice, clean, quiet place. Not a party hostel more a relax hostel which is like a big house. AMAZING: free washing machine.
    Belgium, Female, 18-24
  • 6.0


    21 Jun 2019
    In a residential area so on the weekend can be loud. Its in a large house which is cool but very noisy. Feels like a party house. Also could be cleaner.
    USA, Female, 31-40
  • 5.1


    25 Jun 2019
    The hostel itself was a lovely old building with a cool history. Sadly, it’s location was very far away from city so you had to take a taxi or Uber to get to where anything was happening. We were staying in a room with long term guests so their belongings were all over the room and it felt like we were invading someone else’s private room and felt very unwelcome.
    New Zealand, Female, 18-24
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  • Free Airport Transfer
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Towels Not Included
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Vending Machines
  • Board Games
  • Games Room
  • PlayStation
  • Wi-Fi