Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We will take a 50% non refundable deposit when the booking is made. If cancelled less than three weeks before the arrival date, the balance of accommodation will be deducted off the credit card.

If the numbers are reduced less than two weeks before arrival, then the originally booked numbers will be charged for the first half of the booked period and adjusted to the changed numbers from the second half of the booked period.

Additional Terms and Conditions

A refundable Entrance Tag/Key Deposit of R100 per person is required on check in,

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are South Africa's original backpacker, established in 1990. We are an award winning, Fair Trade hostel that invests in people, communities and the environment giving meaningful and relaxed, travel experiences.

The Backpack is perfectly situated in the heart of Cape Town. We are one block from buzzy Kloof Street, Bree Street, Long Street, Green Market Square, Company's Gardens and the Bo-Kaap. We're a 5 minute taxi or bus ride from V&A Waterfront, and 10 minutes from the Table Mountain Cable Car Station.

We accommodate 108 people in 11 room types – 8 & 4 bed mixed dormitories and 4 bed female only dorms, single rooms, twin and double rooms with shared or private bathrooms, family rooms and even a self-catering apartment! All of our rooms boast a fresh and funky style, which you can expect from a trendy city hostel. Children can only be accommodated in a private room or in the Family Room and must be accompanied by an adult.

We have a community craft shop and travel desk at the reception so that you can experience Cape Town to the fullest! We offer a free continental breakfast every morning and our bar stays open until late every night, including some evening hostel activities. Free Fibre WiFi is available throughout the hostel. There is also a self-catering kitchen, swimming pool and garden, pool table, gift shop, luggage storage, laundry service, ATM and vending machine. Towels are available for hire for those in Dorms. Private rooms include towels. FREE CONTINTENTAL BREAKFAST.

We have our own water supply, buy biodegradable cleaning products, LED lights, have recycling bins for glass, tins, plastic and batteries, and solar panels to provide hot water plus 3500kWs of electricity. We choose to make a difference and so can you by joining us for a day at our community project; gardening or tutoring children.

Best African Responsible Tourism - Silver - 2017
Green Accommodation Initiative – Global Youth Travel Award - 2015
Best Social Responsibility - Global Youth Travel Award - 2015
2nd Place - Best Hostel in Africa - Hostelworld - 2015
Award for Excellence - Best for Families - Hostelbookers - 2014
Top 10 Best Value Stays for 2014 - Lonely Planet - 2014
1st Place - Best Hostel in South Africa - – 2013

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.8

  • Location 9.3

  • Staff 9.3

  • Atmosphere 9.3

  • Cleanliness 9.0

  • Facilities 9.0

Latest Reviews

  • 10.0


    17 Nov 2018
    Amazing place to stay. This is one of those hostels that feels like home after just a short few days. Great atmosphere. So easy to meet people to hang out with. As a solo female traveler it is highly recommended you don't go out and hike on your own. The staff is so helpful in giving practical advice and getting you set up with any tours you want to do. I really love this hostel and location. It is close enough to bars and restaurants to walk even at night.
    USA, Female, 31-40
  • 10.0


    14 Nov 2018
    Great hostel! I was there for a few days on my own and met so many nice people. The staff is very friendly and will help you as good as they can. Location is perfect, very beautiful view on the table mountain! There is also a nice bar to chat with other travelers.
    Netherlands, Female, 18-24
  • 9.7


    27 Nov 2018
    Lovely hostel, helpful staff, great people and an awesome free breakfast!
    Australia, Female, 18-24
  • 9.1


    26 Nov 2018
    No complaints this place has all you need and it is exactly what you want to make it. Relax by the pool or go have a few drinks by the bar and make some friends! Rooms are clean lockers are big kitchen is huge and super close to everything in town
    Australia, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Pool Table


  • 2015

    2nd, Continent Winners Africa

  • 2014

    1st, Country Winners South Africa

  • 2014

    1st, Continent Winners Africa

  • 2013

    2nd, Continent Winners Africa

  • 2013

    1st, Country Winners South Africa

  • 2012

    3rd, Continent Winners Africa

  • 2011

    1st, Country Winners South Africa

  • 2011

    2nd, Continent Winners Africa

  • 2010

    3rd, Continent Winners Africa

  • 2010

    1st, Country Winners South Africa

  • 2009

    3rd, Continent Winners Africa

  • 2008

    2nd, Continent Winners Africa

  • 2006

    1st, Continent Winners Africa

View all Award Winners


  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Taxes Included

Things to Note

Cancellation Policy
This property has a 7 day cancellation policy. Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay, unless otherwise stated above.

High Season Cancellation Policy
This property has a 30 day cancellation policy with the following terms · If cancelled up to 30 +days - no fee · If cancelled 7-29 days prior to arrival 50% · If cancelled 6 days or less prior to arrival 100%

· If cancelled up to 30 +days - no fee

· If cancelled 7-29 days prior to arrival 50%

· If cancelled 6 days or less prior to arrival 100%

This applies to the balances that are due to the hostel on the confirmed booking notice

Please note that groups bookings over 9+ people are subject to cancellation.
Please contact groups dept for further information.

Please Note: South Africans will only be accommodated in private rooms unless by prior arrangement.

Waiting to hear further from you.

For any further information, please don't hesitate to write or call. Have a nice day.