Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Two weeks prior to arrival to cancel - 20% of total booking cost charged.
Charged to guests credit card.

Additional Terms and Conditions

Check in prior to 7pm. Contact reception on day of arrival to confirm final arrangements on 07 347 0931.

Confirm if meals are required.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

THE BACKYARD INN - Stay happy in the heart of Rotorua.

It is our mission to make it easy for you to stay & play 'happy' in Rotorua's magnificent adventure wonderland.

Your Backyard Inn hosts; The McLeay Family, have been passionate about delivering warm service to Rotorua visitors since the day it they put out the welcome mat in 1986.

Conveniently set in four acres of green park-like grounds in Rotorua’s wondrous backyard, we’re flanked by awesome sporting and recreational amenities, including The Rotorua Aquatic Centre and Kuirau geothermal park.

The Backyard Inn is an eclectic mix of dorm, camping and chalet-style accommodation. Its unique design makes it an ideal facility for travellers.

Travelers can enjoy their own spaces in great value dorm options or camping sites. Guests may indulge in the thermal pool after a day of adventure. Enjoy great ‘real espresso’ in the Cocoon Café & Eatery and drinks and further meal options in the bar/restaurant. Or self-cater in a large, well-appointed communal kitchen.

Come & enjoy.

In the Heart of Rotorua.

THE BACKYARD INN - on Kuirau Geothermal Park in the central city.
Walk across the park into town, tours pick up from our door.

Conveniently set in four acres of green park-like grounds in Rotorua’s wondrous backyard, we’re flanked by awesome sporting and recreational amenities, including The Rotorua Aquatic Centre and Kuirau geothermal park. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 7.8

  • Location 8.2

  • Staff 7.8

  • Atmosphere 7.6

  • Cleanliness 7.0

  • Facilities 7.0

Latest Reviews

  • 10.0


    09 Oct 2019
    Comfortable and amazing place. Had games and pool facilities with a cafeteria. Secured car park.
    India, Male, 25-30
  • 8.6


    12 Nov 2019
    Overall, a good place to stay, not too far out of town, a lot of on-site facilities and staff were friendly. Families stay here so it can be noisy, even late at night - bring earplugs. In the bathrooms, few of the shower and toilet doors locked which was annoying, but generally the facilties were clean and functional. I left something behind and staff contacted me quickly and offered to post it to me which was very kind and much appreciated.
    Australia, Female, 18-24
  • 8.6


    28 Sep 2019
    We only stayed for one night as we were in town for a national sports tournament. I was travelling with my young family and by the time we got there we were exhausted and dirty and your facilities provided exactly what we needed - Thank you!
    New Zealand, Female, 31-40
  • 8.6


    21 Apr 2019
    the room is easily affected by the upstair people and quite noisy can't sleep. people not controlling voice after 10pm.
    Malaysia, Mixed Group, 25-30
  • 8.3


    25 Jul 2019
    The shower in our unit had a cracked floor pan, and the soap holder was cracked There was a noisy crowd in the bar in the evening, arguing for some time with the bartender over their order of burgers, one man in particular took the argument to some lengths. The rsst of the stay was pleasent. Oh yes and thank you for contacting us quickly after we had checked out when one of our group had left a small bag in the room.
    New Zealand, Male, 41+
  • 8.0


    16 Mar 2019
    Good facilities and accommodation, quick walk across the park to town
    Canada, Couple, 25-30
  • 6.6


    25 Nov 2019
    Staff were not always responsive to requests, it was dependant as to which staff were on duty. The hostel was extremely noisy at times, particularly as 3 school parties present. Half of shower and toilet facilities were out of action due to partial refurbishments, notably in the height of the season! The result being the existing facilities were put under great strain and resulted in dirty facilities, not at all pleasant.
    England, Female, 41+
  • 6.6


    30 Sep 2019
    Lovely place good location. A pity that the staff are incredibly rude and useless and really bring the place down. Otherwise it would be perfect.
    South Africa, Female, 31-40
  • 6.0


    11 Jun 2019
    This is a pretty large hostel. The rooms are fine and clean. Being a large hostel it is surprising that there is not 24/7 front desk service. There was an incident when I stayed their which I would have liked to report to the front desk however they were not there. verall this hostel is fine.
    Canada, Female, 18-24
  • 4.0


    19 Sep 2019
    *Facilities are too old ( Kitchen equipment, showers and toilets) * Creaking wood floors are so annoying. * Heating systems didn't work. *Toilets and Showers were always dirty and lacking of paper towels.
    Mexico, Male, 25-30
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  • Free Parking
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Wheelchair Friendly
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Games Room
  • Pool Table