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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any cancellation received within 7 days prior to arrival date will incur the full period charge. Failure to arrive at my homestay will be treated as a No-show and no refund will be given.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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The Bay - Ha Long Homestay

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The Bay is situated at central location to reach out the hot tourism places in the 500 meters radius: beach, crowded walking street, Sun World Ha Long Complex. Harbor for Ha Long Bay trip is 10 km away but easy for taking a bay tour with shuttle bus included. And if you would like go sightseeing other wonderful destinations: Sa Pa, Ninh Binh, ..no matter way, bus will come The Bay and take you there, everything is very convenient.

About room, it is private room with bathroom inside. Room is comfy and clean, decorated in simple style with warm color in harmony, combined with trees outside so you will feel comfortable here, too suitable for relax. And of course you can see everything you need here.

About host, I am a young men and be a local people, so I will support you anything you need, don't hesitate to text or call me. Even if it's just for a good recommendation on where to eat

Coming and enjoying The Bay, the great holiday time in Ha Long is waiting you!

***Property Policies & Conditions:

1. Cancellation Policy: 3 days before arrival.
2. Check in from 13:00 to 23:00.
3. Check out before 12:00 (noon).
4. Payment upon arrival by cash only.
5. Taxes: included.
6. Breakfast: not included.
7. Curfew: Please lower your voice after 23:00.
8. No smoking in rooms, but smoking area is provided.
9. Reception Working Hours: 24 hours. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.5

  • Location 9.2

  • Staff 9.5

  • Atmosphere 8.8

  • Cleanliness 9.3

  • Facilities 8.8


Latest Reviews

  • 10.0

    Superb

    11 Jan 2020
    We had long time for transport from Hanoi, so tired and when Tung said hello with warm welcome we feel home sweet home, he so supportive and friendly, he will meet any your need asap even eat what for good health, from room view inside city it is relax and peace and room is clean with full essential amentities.
    Australia, Female, 18-24
  • 10.0

    Superb

    09 Jan 2020
    The Bay was so good hostel we stayed in Vietnam, peace area for relax and enjoying Halong, room is clean and well decoration. Tung is so supportive, any your question he will meet that need. So memorable and of course i will stay again if i go back to Halong.
    Canada, Male, 18-24
  • 10.0

    Superb

    15 Dec 2019
    Wonderful place for exploring Halong, 5/10 minute' to go mart, beach and walking street, room is well emplacement and clean, Tung is so kind and helpful, he organized bay tour and bus to Ninh Binh for us, make sure we will be back :))
    England, Male, 25-30
  • 10.0

    Superb

    12 Dec 2019
    10/10 for me the room was very clean and bed very comfortable, the shower was good n hot water , great location for ha long bay and the owner helped booking my 1 day tour - location has shops and restaurants all within 5/10 min walk it isn’t a party hostel so you will get a good nights sleep. Highly recommend this place !!!
    England, Male, 25-30
  • 10.0

    Superb

    27 Nov 2019
    Tung was wonderful and helpful. When you get there make sure you look up the name of the place "The Bay" for find out quickly, We just stayed there for one night but it was easy and Tung was kind. He suggested a cruise, it was fine but consider looking into your own options as well. Overall Tung and his place was great. He also had a whole organized sheet of places to eat/things to do that was really thoughtful and well organized.
    England, Female, 31-40
  • 10.0

    Superb

    26 Nov 2019
    The Bay is located in central location, you need to find out homestay inside Huong Tram lane next to the No.112 Anh Dao str, but it is easy to see. Tung is so friendly and will meet any your need, really appreciate his support. Room is quite new and clean, feel very comfortable with tree outdoor.
    Netherlands, Male, 25-30
  • 10.0

    Superb

    26 Nov 2019
    Such wonderful staff here. Definitely recommend.
    Australia, Female, 18-24
  • 9.1

    Superb

    11 Jan 2020
    Staff helped us a lot. They booked a tour for us, took care of our laundry and gave some tips about food and places to visit. The room was perfectly clean.
    Spain, Male, 25-30
  • 8.6

    Fabulous

    11 Nov 2019
    A great little space which is very modern and superbly furnished. A short walk from bars and restaurants. The host was lovely and so helpful assisting us in booking transport to our next destination! Would definitely recommend.
    England, Couple, 18-24
  • 8.0

    Fabulous

    27 Dec 2019
    Great to stay for a night to visit ha long bay, very clean. Not much else to do in the area.
    England, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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