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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any cancellation received within 7 days prior to arrival date will incur the full period charge. Failure to arrive at my homestay will be treated as a No-show and no refund will be given.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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The Bay - Ha Long Homestay

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The Bay is situated at central location to reach out the hot tourism places in the 500 meters radius: beach, crowded walking street, Sun World Ha Long Complex. Harbor for Ha Long Bay trip is 10 km away but easy for taking a bay tour with shuttle bus included. And if you would like go sightseeing other wonderful destinations: Sa Pa, Ninh Binh, ..no matter way, bus will come The Bay and take you there, everything is very convenient.

About room, it is private room with bathroom inside. Room is comfy and clean, decorated in simple style with warm color in harmony, combined with trees outside so you will feel comfortable here, too suitable for relax. And of course you can see everything you need here.

About host, I am a young men and be a local people, so I will support you anything you need, don't hesitate to text or call me. Even if it's just for a good recommendation on where to eat

Coming and enjoying The Bay, the great holiday time in Ha Long is waiting you!

***Property Policies & Conditions:

1. Cancellation Policy: 3 days before arrival.
2. Check in from 13:00 to 23:00.
3. Check out before 12:00 (noon).
4. Payment upon arrival by cash only.
5. Taxes: included.
6. Breakfast: not included.
7. Curfew: Please lower your voice after 23:00.
8. No smoking in rooms, but smoking area is provided.
9. Reception Working Hours: 24 hours. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.5

  • Location 9.1

  • Staff 9.3

  • Atmosphere 8.9

  • Cleanliness 8.9

  • Facilities 8.5


Latest Reviews

  • 10.0

    Superb

    27 Nov 2019
    Tung was wonderful and helpful. When you get there make sure you look up the name of the place "The Bay" for find out quickly, We just stayed there for one night but it was easy and Tung was kind. He suggested a cruise, it was fine but consider looking into your own options as well. Overall Tung and his place was great. He also had a whole organized sheet of places to eat/things to do that was really thoughtful and well organized.
    England, Female, 31-40
  • 10.0

    Superb

    26 Nov 2019
    The Bay is located in central location, you need to find out homestay inside Huong Tram lane next to the No.112 Anh Dao str, but it is easy to see. Tung is so friendly and will meet any your need, really appreciate his support. Room is quite new and clean, feel very comfortable with tree outdoor.
    Netherlands, Male, 25-30
  • 10.0

    Superb

    26 Nov 2019
    Such wonderful staff here. Definitely recommend.
    Australia, Female, 18-24
  • 10.0

    Superb

    05 Nov 2019
    The host is amazing. He met me on the street when I couldn’t find the place. He booked my trip to the bay, booked my bus back to Hanoi. I even stayed an extra night in Halong because it was comfortable.
    Germany, Male, 18-24
  • 10.0

    Superb

    04 Nov 2019
    The room is simple, but very new, clean and beautiful. It's really comfortable and you'll find everything you need. The staff welcomed us so friendly and helped us with everything we need and booked our boat trip and also our bus tickets to Ninh Binh. I highly recommend this place. It's the best hotel I had in Vietnam :)
    Vietnam, Male, 25-30
  • 9.7

    Superb

    24 Sep 2019
    The hostel is made by Tung. By far the most efficient and honest man i met in Vietnam. Worth it if only for that!
    England, Couple, 18-24
  • 9.7

    Superb

    23 Sep 2019
    The host was super friendly and gave me great recommendations on places to eat and see in the local area. He did offer me a cruise through Ha Long Bay however I already had arrange my own. Would highly recommend this hostel if your wanting to explore the local area.
    Australia, Male, 25-30
  • 8.6

    Fabulous

    11 Nov 2019
    A great little space which is very modern and superbly furnished. A short walk from bars and restaurants. The host was lovely and so helpful assisting us in booking transport to our next destination! Would definitely recommend.
    England, Couple, 18-24
  • 8.0

    Fabulous

    03 Oct 2019
    This homestay was perfectly adequate for our needs. It has a great location, with a mini mart and many restaurants and shops around the corner, and a short walk to the main street and beach. The owner was very nice and friendly and helped us book our Halong Bay Tour. The room was nice with good wifi and air conditioning, and the beds were hard. We enjoyed our stay here.
    Canada, All Female Group, 25-30
  • 4.3

    Rating

    19 Aug 2019
    Just spend a few extra bucks and stay at a proper hotel.
    USA, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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