Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

The Big Easy is a brand new hostel in Phnom Penh brought to you by the team behind the hugely popular 'The Big Easy' in Sihanoukville.
All of our dorms are A/C with large pod style, queen size beds with privacy curtains, lockers, individual plug sockets and reading lights. This is attached to a lively bar with great happy hour specials and different events each night, including live music & sport. Our friendly mix of Cambodian and Western staff are happy to help organize all transportation, tours, visas, and onward travel plans. We've also brought along our award winning menu, so from Western comfort food to Asian classics we have what you need.

***Property Policies & Conditions:
1. Cancellation policy: 1 day before arrival.
2. Check in from 12:00 to 24:00.
3. Check out before 11:00.
4. Payment upon arrival by cash only.
5. Reception working hours 08:00 to 24:00.
6. No age restriction.
7. Taxes included.
8. Breakfast not included.
9. No pets.
10.Curfew: guests should be quiet after 24:00. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.0

  • Location 9.0

  • Staff 8.9

  • Atmosphere 8.9

  • Cleanliness 8.9

  • Facilities 8.6

Latest Reviews

  • 10.0


    12 Mar 2020
    Couldn’t ask for much more from a hostel! The atmosphere in the bar was great and the playlists were awesome!! Staff go above and beyond & the beds are really comfy and private with the curtain.
    England, All Male Group, 25-30
  • 10.0


    29 Feb 2020
    Massive comfy beds and great location in Phnom Penh. Free beer is always appreciated!
    England, Female, 18-24
  • 10.0


    26 Feb 2020
    The beds are amazing, double size and really comfortable - comes with a light and usb/plug sockets. Still easy to meet other travellers downstairs at the bar which has good drink prices, music and some events throughout the week. Food was really nice but a little more expensive than the surrounding options. For sure one of my favourite hostels.
    England, Male, 18-24
  • 9.4


    01 Mar 2020
    Perfect, really central location, super comfy huge beds, AC worked well and you get a free beer with your booking. Staff was super welcoming too! We came to Phnom Penh twice, and this was for sure the better hostel!! Thank youuu
    England, Couple, 18-24
  • 9.1


    17 Mar 2020
    First night was a blast. Next day they were told to shut down and we could only stay one night more because of Caronavirus. The place is awesome and it's close to everything but the city is garbage. I was robbed the second night right out front of the hostel and when I told staff their response was that its a poor place and it happens all the time. The Big Easy is awesome but I wouldn't walk around at night with a watch on or having your phone or cards or any real money.
    Canada, Male, 31-40
  • 9.1


    10 Mar 2020
    My bed in the 15 bed dormitory (pods) was cool, comfortable and reasonably quiet. It had a brilliant balcony which looked over our street we were on. This place is in the heart of Phnom Penh so if you are wanting everything to be walking distance this is the place for you. New Zealander (experienced, avid traveller).
    New Zealand, Male, 41+
  • 8.6


    11 Mar 2020
    Nice staff, nice people, great bar to hang out in, good area, great pool table, decent aircon. You read it here. Cheap beer and they actually do pretty good western food should you feel the need to get some home comfort!
    Scotland, Male, 31-40
  • 8.3


    28 Feb 2020
    We let the staff know on our first of three nights that the Wifi in the dorm was not working and it was still not fixed by the morning we left. That was a letdown. The beds are really big for hostel beds; the only thing is you can't sit up in your bed. The dorm room was always unlocked when I was going in so I marked down for security. We were a fan of the food options and each meal tasted great! The pool table was in good condition and the bathrooms were very clean.
    Canada, Couple, 18-24
  • 7.7

    Very Good

    04 Mar 2020
    We booked a 4 bed en-suite which we had to walk through I think a 12 bed dorm to a separate tiny room at the end, with the bathroom shared with all the people so I wouldn’t class this as an en suite. The beds were big and comfortable. The downstairs bar was really good with quizzes and pool table, cheap food and drink. Easy enough to get everywhere too. WiFi was really really slow.
    England, Couple, 18-24
  • 7.7

    Very Good

    23 Feb 2020
    Our stay was ok. It's more a bar with some beds upstairs than an hostel with a bar and it was confusing because the reception is also the bar counter. Woke up at 8am because 2 girls of the staff were shouting at each other and crying loudly, the 4 beds dorm is through the big dorm so it's not really a 4 beds dorm... Otherwise, clean and comfortable beds, good food and great location, but not much of an atmosphere.
    Canada, Couple, 18-24
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  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Security Lockers
  • 24 Hour Security
  • Housekeeping
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Restaurant
  • Wi-Fi