Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

7.5
  • Wonderful Location
  • Marvellous Staff
  • Good Cleanliness
Read all reviews

Property Description

The Big Easy is a well-established backpacker hostel with dorms and rooms. All dorms are air conditioned, with hot water showers, individual power sockets, lockers and privacy curtains.

The Big Easy has one of the liveliest and most popular bars in the area, with alternative music, live sport and music, and different events each night of the week.

The menu in The Big Easy is highly reviewed and rated, with a trip advisor certificate of excellence. Whether Tex-Mex, Asian or British comfort food, you will be sure to find something to satisfy you.


***Property Policies & Conditions:
1. Check-in Time: from 15:00 to 23:00.
2. Check-out Time: from 06:00 to 11:00.
- A late check out will be charged until 15:00, after which the full night will be charged.
3. Payment: Cash only upon arrival.
4. Cancellation Policy: Up to 3 days advance notice before the arrival date is required.
5. Reception Hours: from 08:00 to 00:00.
6. Strictly no drugs or 'ladies of the night'.

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Reviews & Ratings

  • Value For Money 7.4

  • Security 7.4

  • Location 8.7

  • Staff 8.3

  • Atmosphere 7.8

  • Cleanliness 6.3

  • Facilities 6.3


Latest Reviews

  • 9.7

    Superb

    10 Nov 2018
    Pretty nice place to stay. Only downside is music plays loudly all night and construction work next door raves on all day. So come with good earplugs.
    Australia, Couple, 25-30
  • 8.0

    Fabulous

    28 Oct 2018
    Great location to rest and for when you want to get the ferry to Koh Rong or Koh Rong Samlon. But staying in Sihanoukville is not worth it just go straight to the Islands or go past it. But besides that it’s an ok hostel with friendly staff
    England, Female, 25-30
  • 6.3

    Good

    22 Oct 2018
    Power cut for 10hrs, generator not working so no air con, no wi fi, no elec to charge stuff, no fans. And staff didn't bother informing us before checking in and paying. There were continuous power cuts the whole trip so everything advertised was not working. There were no clean towels until 9pm despite us paying a deposit, and even then we got damp towels! The staff weren't helpful. There were dead spiders on stinky bed blankets. Probs not washed. Toilets and shower were good and beds comfy.
    England, Couple, 25-30
  • 6.0

    Good

    13 Oct 2018
    It cost more than it was worth. The staff were friendly but unorganised, however one waiter had bad customer service. The room barely had running water so we couldn't shower and the room was dirty with mosquitos everywhere. It didn't have a kitchen or good bathrooms and the toilets wouldnt flush. One plus is that it's lively and in a great location near the pier to catch ferries.
    England, Couple, 18-24
Read all reviews

Facilities

Free
  • Free WiFi
  • Towels Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Card Phones
  • Hot Showers
  • Jobs Board
  • Security Lockers
Services
  • Late check-out
  • Reception (limited hours)
Food & Drink
  • Bar
  • Cafe
  • Restaurant
Entertainment
  • Pool Table

Policies

  • Credit Cards Not Accepted
  • No Curfew
  • Taxes Included

Things to Note

1. Check-in Time: from 15:00 to 23:00.
2. Check-out Time: from 06:00 to 11:00.
- A late check out will be charged until 15:00, after which the full night will be charged.
3. Payment: Cash only upon arrival.
4. Cancellation Policy: Up to 3 days advance notice before the arrival date is required.
5. Reception Hours: from 08:00 to 23:00.
6. Strictly no drugs or 'ladies of the night'.


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