Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We are proud to be the first hostel to open in Portland, Maine! We offer a communal kitchen and very funky and comfortable lobby. Our dorms, rooms and bathrooms are super clean. We truly believe in affordable travel and love the social environment that hostels create. It is not just where you travel to - but who you meet along the way and the experiences you have together. We strive to provide a comfortable and creative living space for all travelers, young and old.

Our location cannot be beat! We are one block outside of Old Port and nestled among some of the finest eateries, shopping, and entertainment in Portland. We are close to all major transportation.
We have the perfect accommodation. We have 12 rooms - 6 private and 6 dorms - 3 of the dorms can be rented out as privates. Children 14 and up are welcome to stay in a private room with a parent but you must be at least 18 to stay in a shared dorm.

The Black Elephant Hostel Policies & Conditions:
Those who are vaccinated or have had COVID in the last 90 days may travel to Maine without restriction (proof required)
Beginning May 1, ALL states will be allowed without quarantine or testing unless coming from a state the CDC has deemed to be problematic due to the amount of cases

***Due to the recent and rapid spread of the Delta variant, all guests must be vaccinated or show proof of a negative COVID test taken within the 72 hours before your arrival***

If you have booked a bed in a dorm room, you must show proof of negative test or proof of full vaccination if you plan to arrive past lobby hours . You must make arrangements ahead of your arrival in order to to be approved for late arrival and be sent instructions. There is a $15 fee for approved late arrivals to dorm rooms.

We are posting new rules as they are announced on our web site. You can also visit our state web site Maine dot Gov to learn more.

Cancellation policy: 48 hours before arrival.

Front Desk open from: 7:30 to 11 AM and
3 to 8 PM Sunday through Thursday and 3 to 10PM Friday & Saturday - Low Season (November through May)
3 to 10PM - High Season (June through October)

Doors open to hostel at 3 PM

Check out from 07:30 to 10:30.

Payment upon arrival. No Cash. You must have a credit card in your name to stay here.

This property may pre-authorize your card before arrival.

Taxes not included - 9.00%

Breakfast not included but we have VERY good coffee!

General:

No curfew.

No smoking.

The maximum period of stay is of 10 days in a private room and 7 days in a dorm room.

Please provide us with your phone number - we need to be able to reach you! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.8

  • Location 10.0

  • Staff 10.0

  • Atmosphere 9.9

  • Cleanliness 10.0

  • Facilities 9.9


Latest Reviews

  • 10.0

    Superb

    08 Jun 2022
    Great! Wish I could have stayed longer!
    Canada, Female, 31-40
  • 10.0

    Superb

    28 May 2022
    Great place to stay. Staff were lovely.
    Ireland, Male, 31-40
  • 10.0

    Superb

    26 May 2022
    had a great time at the inn! great vibes and great facilities. the coffee in the morning was great (brewed just for the hostel) and both receptionists were very helpful
    USA, Mixed Group, 18-24
  • 10.0

    Superb

    21 May 2022
    One of the best hostels I've ever stayed in. The owner is super nice and the front desk agents are cool as hell. You cannot beat the location. I would definitely come back every time.
    Antarctica, Male, 25-30
  • 10.0

    Superb

    04 May 2022
    Great vibe and atmosphere. Definitely the cleanest hostel I have ever stayed at. The decor and amenities were so cute. The staff was super helpful with great tips and local recommendations. Received helpful instructions for after-hours arrival and had no problem getting comfortable even at 1:00am! Wish I stayed longer!
    USA, Female, 25-30
  • 10.0

    Superb

    22 Mar 2022
    Highly recommend this excellent hostel. Portland is a beautiful town with wonderful restaurants and the Black Elephant is a perfect place to stay in Old Port. The staff is friendly and the hostel is clean and funky.
    USA, Male, 41+
  • 9.7

    Superb

    15 Jun 2022
    This is such a cute spot right in the heart of Portland. The beds were very comfy and the whole place was very clean. The welcoming area has such a wonderful vibe and the staff are so friendly. Would absolutely recommend!
    USA, Female, 25-30
  • 9.7

    Superb

    20 May 2022
    I really enjoyed my stay. The hostel was great- comfy bed, outlet by the bed, personal lamp, locker with a key, etc. The only downside was the bathroom sink- it was tiny! It made it difficult to wash my face without making a mess of water. I also thought it was expensive, but I think that's just USA prices...
    USA, Female, 31-40
  • 9.7

    Superb

    25 Feb 2022
    Lovely spot with great staff. Very clean and comfortable.
    USA, Male, 41+
  • 9.1

    Superb

    10 Apr 2022
    Clean and great location very helpful staff
    USA, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Utensils
  • Wheelchair Friendly
Services
  • Housekeeping
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi


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