Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are proud to be the first hostel to open in Portland, Maine! We offer a communal kitchen and very funky and comfortable lobby. Our dorms, rooms and bathrooms are super clean. We truly believe in affordable travel and love the social environment that hostels create. It is not just where you travel to - but who you meet along the way and the experiences you have together. We strive to provide a comfortable and creative living space for all travelers, young and old.

Our location cannot be beat! We are one block outside of Old Port and nestled among some of the finest eateries, shopping, and entertainment in Portland. We are close to all major transportation and are just a few blocks from The Cat Ferry which, in the summer months, will whisk you away to Nova Scotia.

We have the perfect accommodation. We have 12 rooms - 6 private and 6 dorms - 3 of the dorms can be rented out as privates. Children 14 and up are welcome to stay in a private room with a parent but you must be at least 18 to stay in a shared dorm.

The Black Elephant Hostel Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Front Desk open from 7:30 to 11 AM and 3 to 8 or 10 PM for check in - depending on the season
High Season - April 15 to December 1st - 3 to 10 PM
Low Season - December 1 - April 15th - 3 to 8 PM Sunday through Thursday and 3 to 10 PM Friday & Saturday (Doors to hostel open at 3 PM)

Check out from 07:30 to 10:30.

Payment upon arrival. You must have a credit card in your name to stay here.

This property may pre-authorize your card before arrival.

Taxes not included - 9.00%

Breakfast not included.


No curfew.

No smoking.

The maximum period of stay is of 7 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 9.8

  • Location 9.8

  • Staff 9.8

  • Atmosphere 9.6

  • Cleanliness 10.0

  • Facilities 9.8

Latest Reviews

  • 10.0


    14 Mar 2020
    I always stay at the Black Elephant when I come to Portland. The decor is really awesome (but not *too* overwhelming) and I find that the rooms are quiet and clean, with the common area downstairs being quite chill.
    USA, Female, 25-30
  • 10.0


    11 Mar 2020
    Such a quirky place, a great vibe with super friendly staff! I was impressed with every detail of the hostel, down to the thought put into the dorm setups and the names of the rooms. Would recommend to anyone visiting Portland.
    USA, Male, 18-24
  • 10.0


    13 Feb 2020
    The best hostel I have ever stayed. An example to be followed by other hostel owners.
    Italy, Male, 41+
  • 10.0


    02 Jan 2020
    Very accommodating staff, very clean rooms, great design throughout, welcoming common areas, so very clean & well maintained!! Within short walking distance of the town’s main attractions. Can’t recommend enough!! Only wish more people had been there so I could meet them!
    Australia, Female, 25-30
  • 10.0


    28 Dec 2019
    Oh God I love Maine. I'll visit again, and will still stay in this Hostel!
    China, Female, 18-24
  • 10.0


    10 Dec 2019
    Black Elephant is a wonderful hostel with a great environment. Centrally located in downtown Portland, close to lots of bars, restaurants, museums, etc. Nice that lockers with keys are provided at no extra charge. Cool space, very clean, would stay again!
    USA, Male, 18-24
  • 10.0


    16 Nov 2019
    Absolutely wonderful place to stay! Super clean & the best vibe!
    USA, Female, 31-40
  • 9.7


    18 Jan 2020
    Would stay again! Friendly staff, a nice kitchen, a delightfully eclectic lobby you can actually hang out in, with a comfortable, homey atmosphere (especially for the Wes Anderson fans.) It's right down the road from the Portland Co-op and walking distance to downtown Portland. Very clean throughout.
    USA, Couple, 25-30
  • 9.7


    28 Oct 2019
    One of the best hostels I've ever stayed at. Super clean and beautifully designed with thoughtful touches like a free food shelf and delicious coffee. Would highly recommend.
    Ireland, Female, 31-40
  • 8.9


    04 Mar 2020
    Quiet, cozy, and comfortable.
    Argentina, Male, 41+
Read all reviews


  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Utensils
  • Wheelchair Friendly
  • Housekeeping
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi