Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We are proud to be the first hostel to open in Portland, Maine! We offer a communal kitchen and very funky and comfortable lobby. Our dorms, rooms and bathrooms are super clean. We truly believe in affordable travel and love the social environment that hostels create. It is not just where you travel to - but who you meet along the way and the experiences you have together. We strive to provide a comfortable and creative living space for all travelers, young and old.

Our location cannot be beat! We are one block outside of Old Port and nestled among some of the finest eateries, shopping, and entertainment in Portland. We are close to all major transportation and are just a few blocks from The Cat Ferry which, in the summer months, will whisk you away to Nova Scotia.

We have the perfect accommodation. We have 12 rooms - 6 private and 6 dorms - 3 of the dorms can be rented out as privates. Children must be at least 4 to stay and 8 to be in a top bunk. You must be at least 18 to stay in a shared dorm.

The Black Elephant Hostel Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Check in from 15:00 to 22:00.

Check out from 07:30 to 10:30.

Payment upon arrival by cash, credit cards, debit cards.

This property may pre-authorize your card before arrival.

Taxes not included - 9.00%

Breakfast not included.


No curfew.

No smoking.

Children must be at least 4 to stay and 8 to be in a top bunk. You must be at least 18 to stay in a shared dorm.

The maximum period of stay is of 7 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.5

  • Location 9.4

  • Staff 9.6

  • Atmosphere 9.3

  • Cleanliness 10.0

  • Facilities 9.6

Latest Reviews

  • 10.0


    13 Jul 2019
    Everything was as I expected: sparkly clean, nicely located, friendly atmosphered. Just cool!
    Russia, Female, 25-30
  • 10.0


    06 Jul 2019
    Awesome stay. Was in town for a Jimmy Eat World concert. Check-in was really easily, staff was very friendly and helpful. The facilities are top notch: everything's really clean and modern. The bathrooms especially are excellent! Comfy beds. One of the better hostels I've stayed in.
    USA, Male, 31-40
  • 10.0


    23 Jun 2019
    wow what an incredible hostel. thank you soo much for bringing such a beautiful place to Portland I was seriously not expecting such a comfortable lively super clean happy go lucky hostel. I love the decor. But more so the bathrooms premium tiling and fixtures hell ya thank you.
    USA, Male, 25-30
  • 10.0


    21 Jun 2019
    This was my first experience staying at a dorm style hostel and I have to say I was pleasantly surprised at how nice it was. The decor was super cool and it was extremely clean which was nice. The only "issue" I had and it wasn't a knock at all to the facility was that I didn't sleep as well as I would have liked simply because the bunk beds were a bit wobbly so when the person above me moved I would feel it. Overall I'd definitely give hostel living another try.
    USA, Female, 41+
  • 10.0


    20 Jun 2019
    This place was great! Loved the living room area and all the decor. It was very clean and modern! Will definitely book this again, when back in Maine! Thus far, the best hostel I’ve stayed at.
    USA, Couple, 25-30
  • 10.0


    04 Jun 2019
    This hostel is one of the best we have ever stayed in , with great attention not only to the basics but to every last detail. It has a charming atmosphere and is in a great location near the Old Port, with easy access to a grocery store and eateries. We had a charmingly decorated room and comfortable double bed. Our only issue was that there was not enough room to store or access our luggage, nor shelves to set things on - a pretty tight squeeze.
    Australia, Female, 41+
  • 10.0


    27 May 2019
    Amazing place to stay!! I had come to Portland several times in the past and never had a good place to stay that was the right price, comfort, and location. Black Elephant Hostel satisfies everything you could want in a hostel! Clean, friendly, comfortable, and an INCREDIBLE location. Can't wait to stay here again :)
    USA, Male, 18-24
  • 9.4


    27 Jun 2019
    Great place with a lot of amenities. Noise level was very reasonable, and everything was clean and comfortable. The location was great too; it’s very close to downtown.
    USA, Female, 25-30
  • 9.4


    27 May 2019
    literally one of my favorite hostels I've stayed in! Clean, cozy, friendly stuff, and you don't need to bring your own lock for the locker or toiletries like shampoo/body wash because they will provide you with all of that!! The only discomfort was that it felt a bit cold at night as the comforter is on the thinner side.
    USA, Female, 25-30
  • 9.1


    08 Jun 2019
    Lovely place, super clean!
    New Zealand, Male, 25-30
Read all reviews


  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Utensils
  • Wheelchair Friendly
  • Housekeeping
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi