Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

CANCELLATION POLICY
We appreciate early notification of any cancellations made.
Our Cancellation Policy | For Bookings Made Directly with Us.
• Standard Cancellations: 48 hours’ notice is required by our office prior to the date of arrival to avoid the cancellation fee. All cancellations must be received by 3pm of each day, otherwise it will be deemed to be received, and the notification period will commence from, 8am the following morning. (Our office hours are 8am – 9pm each day).
• Weekly rates are non refundable under any circumstance before or after check in and will be pre charged for the duration of your stay
• New years bookings are non refundable, non cancellation, non transferable once booked.
Cancellation Fee
• The cancellation fee is 48 hours, if you cancel inside of this you will be charged up to 2 days and will be charged directly to the credit card details provided at the time of making the booking.
• We do not provide refunds for weather events, travel delays or road closures. We recommend that you take out travel insurance for your vacation.
Group Bookings Cancellation Policy
• When booking for 6 persons or more for the same time period of stay these are non-refundable for the whole length of stay.
For bookings made via Other Booking Websites
• If you booked via another booking website you will need to cancel with them directly and adhere to their terms and conditions. **New Year's booking is non refundable no cancellation even if you book it with 3rd party Booking Website**

CANCELLATION AND NO SHOW
• If the guest doesn’t show up on the first night of their booking, they will be charged the total price and the booking will be cancelled the next day and it is non-refundable.
• 48 hours cancellation policy applies to regular bookings.
• Group bookings are non-refundable and no cancellation.
• We do not provide refunds for weather events, travel delays or road closures. We recommend that you take out travel insurance for your vacation.

Additional Terms and Conditions

IMPORTANT BOOKING INFORMATION
• Please note that room and bed numbers are not guaranteed and can be changed as required by the property.
• There will be 3% surcharge if payment will be on the credit card/ international card.
- We request $20 for a key deposit on arrival. Fully refundable on check out.

SPECIAL TERMS AND CONDITIONS
• Weekly rate and winter weekly rate deals are non refundable, no cancellation and non transferable under any circumstance before or after check in. Upfront payment required.
• Hot Deal rates are non refundable under any circumstance before or after check in.

BOOKING WITH OTHER WEBSITES
• If you choose to use other booking websites, you may be required to pay an initial deposit at the time of making your booking and this is based on their terms and conditions not The Black Sheep's.

ONLY FOR NEW YEAR’S PERIOD
Booking terms and conditions. Please Contact the Property direct.
• 5 night minimum required
• All arrivals on 28/12 require a 5 night minimum stay (check out 02/01)
• All arrivals on the 29/12 or 30/12 require a 5 night minimum stay
• New year’s booking will be charged in full at the time of making the reservation, at this stage it is non refundable, under any circumstance.
• We allow no one under the age of 18 for New Years 28/12 - 03/01
• I.D must be provided at check in. We accept a passport, drivers license or HANZ 18+ card ONLY.
• There will be a liquor ban in place and liquor cannot be consumed on the premises.
• Maximum 6 guests per group/booking, any bookings which are made separate that are deemed to be together and are more than 6 people will be cancelled before or whilst here at the full discretion of The Black Sheep Backpackers. We require address, contact telephone number & email address of each guest to book.
**Black Sheep Backpackers recognizes the Queenstown Lakes District Council Liquor Ban on Special Holidays and Events**
On all other days the Black Sheep's alcohol Policy applies, which is no drinking after 8:30pm.
Black Sheep Travel Desk can book your activities in Queenstown, no booking fees. Plan your trip in advance.
**There will be some changes on the Operation Hours in lieu of special Holidays, please contact the property in 48 hrs in advance at minimum especially for Late Arrivals.**

PAYMENT POLICY
• Our guests are asked to pay their amount in full on arrival at their time of check in.
• Payments made by credit card and international card have a 3% surcharge.
• We request $20 for a key deposit on arrival. Fully refundable on check out.
• We also have available bath towels in case you do not have yours. Minimal Deposit is required.
• New Year’s bookings will be charged in full to card on file.
• Group bookings and Weekly rates are charged upfront, non refundable, no cancellation, non transferable under any circumstance

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

IMPORTANT BOOKING INFORMATION
• Please note that room and bed numbers are not guaranteed and can be changed as required by the property.
• There will be 3% surcharge if payment will be on the credit card/ international card.
- We request $20 for a key deposit on arrival. Fully refundable on check out.

GROUP BOOKINGS
This applies for when booking for 6 people or more for the same time period of stay. For group bookings please confirm this with reception direct. These booking should be made direct and full payment required by the time of the booking. Please note any group booking not made direct can be cancelled at the discretion of the property and any bookings which are made separate that are deemed to be together will be charged or cancelled before or whilst here at the full discretion of The Black Sheep Backpackers.

For a group of 6 people or more we will require the following:
• $50 CASH deposit per person on arrival and needs to be paid as security deposit for the whole group (example.6 Adults x $50 = $300), refundable after the room is checked (straight after check-out).
• Full payment is required at the time of making the reservation and it’s non-refundable from this stage
• One credit card per room as a security for hostel damages.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

The Black Sheep Backpackers

Book more than 3 days in advance for Free Cancellation.
8.2
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Black Sheep Backpackers is one of the quietest and sunniest spots in town. A 2 minute walk to the downtown area of Queenstown and the stunning Lake Wakatipu. Queenstown Gardens is just around the corner where you can enjoy a round of Frisbee golf.

The property itself has 360° mountain views, a large decking/BBQ area and a spa pool so you can pick the perfect place to relax.

Dormitory rooms feature pod beds with a personal charging outlet, reading light, unbed storage space and curtain for privacy.

For something more private there are Twin, Double, King or Triple rooms that feature fresh towels, TV with DVD play, electric kettle and tea/coffee. Please note Triple rooms can be made with 3 single beds or 1 king and 1 single bed, this request must be made at the time of booking.

All beds are fully made up with sheets, duvets and blankets, using shared bathroom facilities.

The Black Sheep Backpackers features free WiFi throughout the property, shared kitchen and a luggage storage for guests to use on the days of checkin and checkout.

During the day take advantage of the free bike hire and in the evenings join in with movie night and free popcorn. Or maybe something more exciting, you can engage in various activities like Bungy Jumping! Jetboat! Milford Sound Cruises! Skydiving! Paragliding! Rafting! Canyoning! All these activities plus more can be booked at the Black Sheep Backpackers Travel Desk, plus you'll get some great backpackers discounts too!

Queenstown Airport is 6 km from the property and a bus stop only 200metres from the property.

Reception is open from 8am to 9pm

IMPORTANT BOOKING INFORMATION
• Please note that room and bed numbers are not guaranteed and can be changed as required by the property.
• There will be 3% surcharge if payment will be on the credit card/ international card.
• We request $20 for a key deposit on arrival. Fully refundable on check out. Cash is preferred and deposit will be refunded in cash.

CANCELLATION and NO SHOW
• If the guest doesn’t show up on the first night of their booking, they will be charged the total price and the booking will be cancelled the next day and are non-refundable.
• 48 hours cancellation policy applies to regular bookings.
• Group bookings are non-refundable and no cancellation.
• We do not provide refunds for weather events, travel delays or road closures. We recommend that you take out travel insurance for your vacation.
• If you booked via another booking website you will need to cancel with them directly and adhere to their terms and conditions. **New Year's booking and group bookings are non refundable no cancellation even if you book it with 3rd party Booking Website**

GROUP BOOKINGS
This applies for when booking for 6 persons or more for the same time period of stay. For group bookings please confirm this with reception direct. These booking should be made direct and full payment required by the time of the booking.
For a group of 6 people or more we will require the following:
• $50 CASH deposit per person on arrival and needs to be paid as security deposit for the whole group (example.6 Adults x $50 = $300), refundable after the room is checked (straight after check-out).
• Full payment is required at the time of making the reservation and it’s non-refundable from this stage
• One credit card per room as a security for hostel damages.

SPECIAL TERMS AND CONDITIONS
• Weekly rate and winter weekly rate deals are non refundable, no cancellation and non transferable under any circumstance before or after check in. Upfront payment required.
• Hot Deal rates are non refundable under any circumstance before or after check in.

BOOKING WITH OTHER WEBSITES
• If you choose to use other booking websites, you may be required to pay an initial deposit at the time of making your booking and this is based on their terms and conditions not The Black Sheep Backpackers.

PAYMENT POLICY
• Our guests are asked to pay their amount in full on arrival at their time of check in.
• Payments made by credit card and international card have a 3% surcharge.
• We request $20 for a key deposit on arrival. Fully refundable on check out.
• We also have available bath towels in case you do not have yours. Minimal Deposit is required.
• New Year’s bookings will be charged in full to card on file.
• Group bookings and Weekly rates are charged upfront, non refundable, no cancellation, non transferable under any circumstance

NEW YEARS BOOKINGS
• 5 night minimum required
• All arrivals on 28/12 require a 5 night minimum stay (check out 02/01)
• All arrivals on the 29/12 or 30/12 require a 5 night minimum stay
• New year’s booking will be charged in full at the time of making the reservation, at this stage it is non refundable, under any circumstance.
• We allow no one under the age of 18 for New Years 28/12 - 03/01
• I.D must be provided at check in. We accept a passport, drivers license or HANZ 18+ card ONLY.
• There will be a liquor ban in place and liquor cannot be consumed on the premises.
• Maximum 6 guests per group/booking, any bookings which are made separate that are deemed to be together and are more than 6 people will be cancelled before or whilst here at the full discretion of The Black Sheep Backpackers. We require address, contact telephone number & email address of each guest to book.

**Black Sheep Backpackers recognizes the Queenstown Lakes District Council Liquor Ban on Special Holidays and Events**

On all other days the Black Sheep's alcohol Policy applies, which is no drinking after 8:30pm.

**There will be some changes on the Operation Hours in lieu of special Holidays, please contact the property in 48 hrs in advance at minimum especially for Late Arrivals.**

Booking terms and conditions. Please Contact the Property direct if you have questions. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.9

  • Security 8.6

  • Location 8.8

  • Staff 8.7

  • Atmosphere 7.9

  • Cleanliness 8.0

  • Facilities 7.8


Latest Reviews

  • 9.7

    Superb

    09 Nov 2020
    I had such a great stay at the black sheep! Super close to the main square and lake front. Beautiful views from he hostel with great facilities and really friendly and helpful staff. Thanks for a great first experience of Queenstown. Will recommend highly
    Ireland, Female, 18-24
  • 9.7

    Superb

    05 Sep 2020
    Thoroughly enjoyed my stay at The Black Sheep. Great location, clean, cosy lounge and very helpful and friendly staff. Would definitely recommend!
    Ireland, Female, 25-30
  • 9.7

    Superb

    28 Aug 2020
    We loved our stay. Staff were friendly as! Kitchen is the only bit that didnt work 10/10 but was very functional.
    New Zealand, Female, 41+
  • 9.1

    Superb

    15 Sep 2020
    nice place well run great location, just avoid the twin room that backs onto the kitchen as noisy!
    New Zealand, Male, 41+
  • 9.1

    Superb

    27 Jul 2020
    The staff are amazing but I found the place didn’t have a very social atmosphere - a huge contrast from the backpackers is just come from in Wanaka which was super friendly. Great facilities though with free mountain bike hire and hot tub :)
    New Zealand, Female, 31-40
  • 8.9

    Fabulous

    17 Mar 2020
    Very nice, cool hostel, kind staff, loved the jacuzzi. the kitchen was nice and clean. cool livingroom area with beautiful wall painting, comfortable couch, computers and tv. amazing view. walking distance to the city. Each bed had a curtain for privecy a small reading light and a charging plug. When i had to leave due to the Corona crises i got a reimburment for the two extra nights i booked in advance.
    England, Female, 31-40
  • 8.3

    Fabulous

    30 Sep 2020
    Kitchen and storage in kitchen definitely not big enough for the amount of people who can stay here, but excellent location, lovely double room and friendly staff for very good price.
    Scotland, Couple, 25-30
  • 8.3

    Fabulous

    28 Jun 2020
    Awesome place to stay!! definitely will be coming back
    New Zealand, Couple, 18-24
  • 6.9

    Good

    05 Mar 2020
    Nice hostel with pod beds - their main selling point. It’s a little walk from the town (uphill) but that does mean it’s away from the noise of the main streets. By far the most annoying thing is that the laundry didn’t open until 5pm each day. I understand not being open in the mornings while they was bedding but 5pm is too late. I had to trek my laundry to and from town instead. The staff were also not helpful about this - they had no idea where the nearest laundromat even was.
    England, Female, 18-24
  • 5.7

    Rating

    06 Mar 2020
    Positives first: it’s very clean and the Location is pretty much as good as it gets. Centrally heated, therefore warm. Spa Pool. Apart from? Not that much to add really. The Hostel itself felt pretty generic and loveless. It’s a place to sleep, not to properly stay. The double room we had was about as charming as a prison cell. On top of that: Everything in this building either seems to be black or grey. There are plenty of great hostels in this Country. This isn’t.
    Germany, Couple, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • Wi-Fi


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