Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Bristol Wing

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Newly opened in January 2018, The Bristol Wing was built in the refurbished Grade II listed old police headquarters in the heart of Bristol City Centre. We have a mix of private, ensuite and dorm rooms with great communal spaces on the ground floor and an award winning cafe on site offering tasty breakfast, great coffee and a super fresh lunch menu.

Our ethical and environmental credentials are second to none. We have a newly refurbed building designed to minimise our negative impact on the world (solar panels, high levels of insulation, double glazed windows etc). All of our food is sourced locally and we offer opportunities for young people to gain valuable work skills and experience.

The Bristol Wing is owned and managed by YMCA Bristol as a social enterprise - so any profits we make are reinvested in supporting young people who are homeless in the city.

The Bristol Wing is slap bang in the middle of Bristol City Centre. We are a stone’s throw from Bristol Bus Station, 20 minutes’ walk from Temple Meads Railway Station and only meters away from local bus stops. Bristols best shopping is on the door step, whether you want the independent shops of Park Street and Clifton, the big name brands in Cabot Circus or quirky market stalls in St Nicholas's Market, we're with walking distance. Bristol's historic harbour side is only ten minutes’ walk.

Ideally suited to single travellers, couples and families we have a mixture of rooms including dorm rooms, double rooms and family rooms - some with shared bathrooms and some ensuite.

The Bristol Wing Policies and Conditions:

Check in from 15:00 to 23:00.
Check out from 01:00 to 10:00.

Photo ID and card details are required on check in.

Cancellation policy: 72h before arrival. If 72 hours notice is not given you will be charged in full for your room and the entirety of your stay. Payment upon arrival by cash, credit cards, debit cards. This property might pre-authorize your credit card.

No Stag or Hen Parties

Taxes included.
Breakfast not included.

Reception: 24/24h.
Child friendly.
The maximum period of stay is of 14 days.
All under 18 year old guests must be accompanied by an adult. Where the under 18 year old guest is staying in a shared dormitory the over 18 year old must be staying in the same dormitory.

Please note groups of 6 or more will not be accepted at the hostel, other than from a constituted group by prior agreement. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.1

  • Location 9.5

  • Staff 9.2

  • Atmosphere 8.6

  • Cleanliness 8.3

  • Facilities 8.5

Latest Reviews

  • 10.0


    05 Nov 2019
    I absolutely love the hotel/ hostel combination in its feel! It's clean, centrally located, great and attentive staff.... overall it's a great place, and I'll definitely be visiting again soon!
    USA, Female, 25-30
  • 10.0


    02 Nov 2019
    We only stayed for one night but it was a great place to stay. We would stay here again in future.
    England, All Female Group, 18-24
  • 9.7


    28 Oct 2019
    Great place to stay! Pretty central to many things and the communal area is really great! Would definitely stay again!
    Canada, Female, 25-30
  • 9.7


    27 Oct 2019
    The hostel was beautiful with lots of nice places to relax. It was very clean and had a nice shower. The bunk room was nicely set up with more room than others. Bed curtains gave you some privacy. However, the bunks are 3 tall and do not have enough head room to seat up in bed except in the top bunk. Also the bottom bunk is too close to the ground. Makes it difficult to get in and out. Since there is room, some chairs would make the room more comfortable. A mirror would be helpful.
    USA, Female, 41+
  • 9.1


    28 Oct 2019
    No frills private bedroom with everything I needed for a one night stay. Bed was comfy, bathroom clean, and I had a decent night sleep.
    England, Female, 41+
  • 8.9


    05 Nov 2019
    Lovely staffs and guests. Cleaned and organized place. I really had a nice moment there. Sure that in the future I'll come back
    Brazil, Female, 25-30
  • 8.9


    28 Oct 2019
    Great family room with clean shower room and comfy beds. Lovely chilled out atmosphere and very helpful and friendly staff. Really good location for accessing all the tourist activities and shopping in central Bristol. Thanks for a fantastic experience!
    England, All Female Group, 41+
  • 8.0


    09 Nov 2019
    Nice and helpful staff. Shared bedroom small and slightly cramped and bedroom had not been cleaned properly (hair in shower). Cool building and excellent location.
    Greece, Female, 31-40
  • 8.0


    31 Oct 2019
    Nice hostel, was just a little dirty in the bathrooms and wasnt keen on the 3 tired bunk beds
    England, Female, 25-30
  • 7.7

    Very Good

    28 Oct 2019
    A nice cheap place to stay. If you are not fussed with all the extras, its goo for a night. The room was a bit crowded (6 beds) and they only had 4 "cages"/Lockers for a room of 6 (all were taken unfortunately). The bedroom I was in (room 202) was by a main road, could hear a lot of cars through the night, so not great if you are a light sleeper, however it didn't bother me. For £15 and the location, can't complain too much, you get what you pay for.
    England, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Cots Available
  • Dishwasher
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi