Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

El cliente tendrá que pagar el total de la reserva.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Clock Hostel And Suites

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The Clock Hostel And Suites is one of the most innovative places in town according to the new styling in hostels around the world, backpacker but no that so, cool and comfortable facilities, semiprivate dorms with blackouts, connectivity, outdoors patio with an amazing hot tub (jacuzzi) and our amazing staff and host guiding our guests through their visit to the city.

The Clock Hostel And Suites is located just a few blocks away from the iconic Clock Tower within the walled city in Cartagena, Colombia. So close to restaurants, bars, 24/7 grocery shopping, museums and coffee shops.

Each room hold 20 dorms (single, double and penthouse). Each rooms have 3 unisex bathrooms. On the other hand we also have 2 suites with private bathroom, tv Directv and Netflix. Every dorm or suite includes kitchen, free wifi, air conditioning, locker, jacuzzi – hot tub, chill room with games and tv, washer-dryer machine.

The Clock Hostel And Suites Policies & Conditions:

Cancellation policy: 24 hours before arrival.

Check in from 15:00 to 23:00 .
Check out 12:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.
The maximum period of stay is of 14 days.

24 hours Reception
Taxes not included for Colombians, 19% of IVA.
No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.2

  • Security 8.6

  • Location 9.1

  • Staff 8.5

  • Atmosphere 8.5

  • Cleanliness 8.6

  • Facilities 7.8

Latest Reviews

  • 10.0


    06 Feb 2020
    Perfect location within the walled city, nice rooms and facilities with kitchen and dinner room, even a hot tube downstairs where you can have margaritas! At lot of stairs so you better have strong legs. I would only recommend to include breakfast (;
    Colombia, Female, 31-40
  • 10.0


    25 Jan 2020
    Best Hostel I have ever been in.
    USA, Male, 41+
  • 10.0


    26 Dec 2019
    Really cool place to stay
    USA, Mixed Group, 18-24
  • 9.7


    25 Feb 2020
    The staff here were amazing. I had problems with my flights and they were incredibly helpful. Thank you in particular to Ivan who was a superstar and did everything he could to help. The beds were also very comfy and I loved the privacy. There are definitely people around to talk to as well if you you want to make friends. Great location on the edge of old town. Easy to walk to the cool area getsemani
    Australia, Female, 25-30
  • 9.7


    01 Oct 2019
    Big warehouse-type hostel with private double beds. It's located in the middle of old town so it's easy to walk everywhere but it's also a little inconvenient for Uber dropoff/pickups. Overall good vibe and awesome staff! There's also a neat hang out area with a hot tub! Side note: after staying we left for 4 days to stay at an eco-hostel off the coast but came back because he flew out from Cartagena. The staff allowed us to shower and store our bags free of cost until our flight 8 hours later!
    USA, Couple, 25-30
  • 9.4


    18 Feb 2020
    Definitely a party hostel. Comfy and private beds. Would stay again.
    USA, Male, 18-24
  • 9.1


    21 Jan 2020
    Some of the staffs are great and will go above and beyond to help you out and speaks english however there is one staff who doesn't speak English.
    USA, Male, 41+
  • 9.1


    16 Dec 2019
    Clean hostel, amazing location and friendly staff
    Scotland, Female, 25-30
  • 8.9


    24 Feb 2020
    Great location. Very friendly staff- Laura and Juan were brilliant, absolute Ballers! Highly recommend the pub crawl, we had a smashing time. The only thing they can improve on is to increase the water pressure of the showers. Showers took longer and the queue kept building up delaying our plans for the day. But I highly recommend this hostel for Cartagena.
    India, Male, 31-40
  • 6.0


    11 Nov 2019
    I booked and when I arrived they told me there was no room. I showed them my confirmed website reservation but still no room for me. Staff didn't speak English and used Google translate.
    Australia, Female, 31-40
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Cable TV
  • Common Room
  • Dryer
  • Hot Tub
  • Iron / Ironing Board
  • Microwave
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Mini-Supermarket
  • Restaurant
  • Wi-Fi