Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Crash Pad: An Uncommon Hostel

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Crash Pad: An Uncommon Hostel is the world’s first LEED Platinum Hostel. We fused a boutique hotel setting, inexpensive hostel budget, and a community atmosphere. We have a full kitchen and living room area designed to foster a communal spirit and encourage our guests to share their adventures and make new friends. Freebies include Wi-Fi throughout and breakfast fare

After deciding the 100-year-old house on site was beyond repair, we demolished it, but diverted 99% of its materials from going to the landfill. Bricks and wood from the old house were incorporated into the new building, which consists of a pre-cast concrete exterior and is topped with a green roof. A solar array above the entrance is tied into the city's power grid. We use gas-powered tankless water heaters, low-flow sinks, showers, toilets, LED lighting, energy-efficient washers and dryers, and re-useable cloth hand towels.

Chattanooga has rocks to climb, waters to paddle, trails to explore, and downtown to wander. The Southside of Chattanooga was once the city's urban center of industry. Over time, it became known for its abandoned warehouses and old buildings. In the last decade, the Southside has been revitalized with art, culture, cuisine, and entertainment and has come to define the city. With the 50+ businesses that pepper the neighborhood as proof, this once-desolate area is experiencing a second life.

We offer five types of accommodations to best suit your budget, travel preferences, and the size of your party:
a.Our most basic lodging is a Super Bunk. Each of our six Super Bunk areas features four beds, making a total of 24 beds throughout the hostel. We use the term “bunk” lightly, as these handcrafted beds offer a sturdy and quiet wrap-around wooden enclosure with privacy curtains. Each bed also has a reading lamp and a fan, plus two extra outlets. There is ample, lockable storage space beneath each bed (Locker dimensions: 40″ deep, 36″ wide, 16″ tall). Please keep in mind that these bunk areas are co-ed! Give us a call or shoot us an email if you don’t feel comfortable with that and we’ll do our best to accommodate you!
b.We have five private rooms. Each of these features a handcrafted queen bed with built-in nightstand, and a beautiful, unique concrete sink. All private rooms will be equipped with a reading lamp, a ceiling fan, and plenty of extra outlets.
c.Our Super Queen sleeps 3 comfortably. The same handcrafted queen bed sits beneath a vaulted bunk bed. The room comes with all of the amenities that you’d find in one of our private rooms, including your own private sink and a view of our beautiful pavilion.
d.The Chatt Room is perfect for the business traveler, or really just for anyone looking for space to stretch out. Comfort meets practicality with a queen-sized pillow-top mattress, desk, couch, small dresser, and handcrafted sink. Whether you’re preparing for tomorrow’s presentation or tomorrow’s climb, the Chatt Room has ample space to work, chill, store gear, and crash.
e.Our newest addition, The Hemingway Suite, accommodates up to four. This 529 square foot suite rises over the revitalized Southside of Chattanooga and sister business, Flying Squirrel. The Hemingway Suite is the perfect balance of privacy and community experience that only The Crash Pad provides. Equipped with a Galley style kitchen, private bath, hangout lounge, queen-sized sofa sleeper, two twin-sized sofa sleepers, and master queen bed, The Hemi is a boutique accommodation done The Crash Pad way.

The Crash Pad: An Uncommon Hostel Policies & Conditions:

Cancellation policy: 72 hours before arrival.

Check-in from 16:00 to 21:00.
Check out before 11:00.
There is a USD 10.00 per bed check-in fee for any check-in after 21:00 and a USD 20.00 per bed check-in fee after 23:00.
If you are arriving outside of that window, please let us know at least 24 hours in advance by phone or email.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 17.25% city tax.
Breakfast included.

The front desk is manned from 8am-11am and 4pm-9pm.
No curfew.
Lockout from 00:00 until 00:00.
The maximum period of stay is of 14 days.

•Crash Pad staff members have the right to eject or refuse service to anyone who violates our policies or presents a danger to themselves, other guests, and/or the facility.
•Upon check-in, guests must provide a credit card and photo id showing residence outside Hamilton County.
•Please, no extended socializing in the bunk area.
•We charge $20 for each lost key and $5 each for each broken Super Bunk cubby lock, plus any damages to the lock cylinder.
•No food or drink is allowed in the sleeping quarters, with the exception of bottled water.
•We do not allow outside linens. Extra linens are provided free of charge.
•After 9pm, only checked-in guests are permitted inside the hostel.
•Checkout is at 11am.
•Alcohol is allowed; drunkenness is not.
•You must be 21+ to drink at The Crash pad. The staff reserves the right to ID anyone at anytime.
•We require all alcohol to be labeled with name and date. We will confiscate any unlabeled alcohol.
•Tampering with or taking another guest’s property, including food and alcohol stored in the shared kitchen, is grounds for ejection.
•Guests disturbing any other guests’ experience will be responsible for any complimentary night that we may have to extend to the disturbed guest(s).
•We will charge $50 for any additional cleanup required by our staff resulting from guest’s behavior. We will also assess any damage done and charge accordingly.
•All Crash Pad property is a drug-free environment.
•Smoking is prohibited inside The Crash Pad and within 25 feet of the building.
•Please help keep our property litter-free.
•Unsafe or inappropriate use of the fire pit, including but not limited to placing items in the fire pit, faces a base penalty of $250 plus the cost of any damages.
•Firearms and fireworks are prohibited on Crash Pad property.
•Guests age 16 and 17 may stay unaccompanied but must bring a waiver signed by a parent or legal guardian. Also, Crash Pad staff must have spoken or emailed directly with the parent or guardian prior to the guest's arrival.
•A parent or legal guardian must accompany and stay at the hostel with guests under 16.
•You must be over 4 feet tall and weigh 80 pounds to stay in a top bunk.
•No pets are allowed, with the exception of guide animals or reservations in the Hemingway Suite. We request that those with service animals stay in a private room.
•Maximum stay is 14 nights. Please inquire at the front desk if you’d like to stay longer.
•Free parking passes are provided upon check-in. There is a $5 replacement fee charged if the pass is not returned upon checkout. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.8

  • Location 10.0

  • Staff 9.8

  • Atmosphere 9.9

  • Cleanliness 9.8

  • Facilities 9.4

Latest Reviews

  • 10.0


    19 Apr 2022
    The Crash Pad is the perfect place to stay when visiting Chattanooga. It's nestled on a back street, but it's within walking distance to many restaurants and a close drive to many attractions. The staff was friendly and helpful. The beds were comfortable and the rooms/bathrooms were very clean. I'd book this site again!
    USA, Female, 25-30
  • 10.0


    17 Apr 2022
    This was my first stay in a hostel and it was fantastic! The manager was very nice and the place was kept well cleaned. It quickly came to feel like home for our trip!
    USA, Male, 18-24
  • 10.0


    13 Dec 2021
    Everything was great! The best one I’ve ever stayed in hands down. Also, better than my college dorms. Thanks for the hospitality!
    USA, Female, 31-40
  • 10.0


    09 Nov 2021
    Great location surrounded by cute restaurants and cafe. Definitely would recommend staying here
    USA, Female, 18-24
  • 10.0


    15 Oct 2021
    This hostel was adorable, very safe, and in an incredible location to walk and explore Chattanooga! I’d definitely stay here again!
    USA, All Female Group, 18-24
  • 9.7


    21 Nov 2021
    Crash Pad is clean and convenient. The facilities are quite comfortable. I slept in the dorm. It was quiet, so I had no trouble sleeping. And the locked areas under the bed gave plenty of security. I highly recommend this place to travelers.
    USA, Female, 41+
  • 9.7


    22 Oct 2021
    Experience was great, staff was wonderful overall quiet and very clean!! Some things could use a repair, bunk 3b is unscrewed from the wall and shower was cold (even after following directions in the stall)
    USA, Female, 25-30
  • 9.4


    21 Apr 2022
    The room was very nice as well as the location which was close to many restaurants and also reasonable walking distance from the bus terminal. The price per single room was pretty high in my opinion.
    Finland, Male, 41+
  • 9.1


    26 Mar 2022
    Was a great first hostel experience!
    Antarctica, Female, 18-24
  • 8.9


    05 Nov 2021
    It is as it says, crash for the night. Bare minimum place but everything available is neat and clean. Location is best! Everything is within reach specially restaurants and coffee shops, many good options. I liked the crowd around that area, young and energetic. If I am travelling alone, I will stay again. Downside - Wifi password didnt work for me, but I didnt care much. I was there only to sleep.
    India, Male, 41+
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi