Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

The Crowded House is the hostel you never want to leave! The friendly and relaxed environment makes it perfect for solo travelers, and most of our guests extend their stay, and make friends for life.

The beach is a ten min walk, and the bar in the cozy common area provides cold drinks and snacks the whole day.
You can connect to the speaker in the common area and play your own music, dance all night long, or join us for card games, movie nights and BBQ.

We have a lot of volunteers staying, and we are all happy to give you the secret tips about our favorite island.

***Property Policies & Conditions:
1. Cancellation policy: At least 1 day advance notice for free cancellation.
2. Check in from 15:00 to 22:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash only.
5. NO smoking in Room, but have smoking area.
6. Reception working hours 08:00-22:00.
7. Taxes not included.
** 6% Sales Services Tax (SST) is not included in online rates.
** Additional 10% Service Charge is not included in online rates. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 8.4

  • Location 8.3

  • Staff 9.6

  • Atmosphere 9.2

  • Cleanliness 8.4

  • Facilities 8.0

Latest Reviews

  • 10.0


    01 May 2019
    Amazing host, very close to cenang beach, dont forget to rent a scooter.
    Pakistan, Male, 25-30
  • 10.0


    24 Apr 2019
    Most amazing host, helped us so much after our motorbike crash! would definitely recommend to everyone
    England, Male, 18-24
  • 10.0


    21 Apr 2019
    The crowded house was just perfect! We booked for 2 nights and ended up staying for 5. The room was quite spacious and clean. We especially liked the hippie vibe of the place with people hanging out in the common area, all the furniture and decorations from recycling material, the beer as cheap as 3rm in the happy hour and all the cats and chicken. The couple running the place are super friendly, they helped us organise a kayak tour and always had answer to our questions
    Canada, Female, 25-30
  • 10.0


    14 Feb 2019
    Great environment with a great staff.
    USA, Male, 31-40
  • 9.7


    04 May 2019
    Great stay. Amazing breakfast on the first morning for only 10 MYR. Staff was super nive and helpful welcomed me by forst name and always able to help with anuthing. Great common area to chill and meet other travelers. AC in the rooms and showers were great.
    Canada, Male, 25-30
  • 9.1


    11 Feb 2019
    Awesome staff! Very welcoming and friendly. Wifi only worked in common area and was a bit of a walk to main strip but was easy to rent a scooter.
    Canada, Female, 25-30
  • 9.1


    07 Feb 2019
    Great vibe with amazing staff who were super helpful and encouraged socialising in the evenings. If you are a solo traveller this is a good place to meet people :) Only downside was the ensuite bathroom could be accessed through two doors so if someone used it in the night the noise / light woke everyone in the room.
    England, Female, 25-30
  • 8.0


    08 Mar 2019
    Have you ever wanted to live in a hippie commune? Now is your chance! Jokes aside, it is exactly what you pay for. Clean bed, hot shower and for few extra coins an A/C. Staff is super-friendly, beer’s cheap and crowd usually very chilled-out. So is the music. Drawbacks: -literally middle of nowhere(as of March 2019) -no cell phone service, wifi only in common area -only Skol beer Overall verdict: Recommended, but not for beginners/novice travelers :)
    Czech Republic, Male, 31-40
  • 8.0


    12 Feb 2019
    Pretty nice hostel but quite far from anything. Staff were nice. Rooms are very clean and beds are great, ensuite bathroom is a very nice bonus. Recommended if you want a nice chilled out stay.
    England, Male, 31-40
  • 7.4

    Very Good

    28 Feb 2019
    Staff is very helpful and kind. Facilities are OK. Is very hot at nights. There are funs but they are not enough.
    Argentina, Couple, 25-30
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Parking
  • Security Lockers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities