Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

50 percent of the total amount must be paid before your arrival date
4 weeks before( if you cancelled less than 4 weeks the deposit paid is non-refundable

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/20

The Crystal Lodge Hotel

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
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Property Description

An ideal place to stay, The Crystal Lodge Hotel is a good accommodation choice in London. The Crystal Lodge Hotel in London is the perfect choice for anyone travelling with a partner and looking for great value accommodation in the city. Stay here and you'll have access to an area outside and its Wi-Fi. We are a very well presented Bed & Breakfast Hotel that has been welcoming guests for the last 15 years. As a small Bed & Breakfast we offer a warm welcome to all our guests, providing all what you need to feel that you are coming from home to home. We have a very friendly Lounge room, Fully equipped kitchen to use, and well presented Garden. Free Car park , Free Wi-Fi access 24 hours, Fax and Photocopy machine is available.

Crystal Lodge Hotel is e located in Thornton Heath.Our Location makes us very easy to reach, Thornton Heath train station is only 3 minute walk up the road with easy access to Central London means you can reach Victoria Station in less than 15 minutes. Gatwick airport can easily be accessed within 30 minutes.

Crystal Lodge Hotel offers a wide range of services and facilities to make your stay more enjoyable; Tea and Coffee making facilities, Colour Television in all rooms, Continental Breakfast from 7:30am - 8:30am, We have on site car parking secured with 24 hours CCTV surveillence, Free Wi-Fi access, Croydon Town Center only 5 minutes away, Thornton Heath train station only 3 minute walk, Local Mini-Cab services, Home Office 8 minutes away, En-suite rooms available, Housekeeping from 7 am to 2 pm, All types of rooms are available ( single-double-Triple-Family), Rooms on the ground floor with wooden flooring are available for those they can not walk up stairs.

The Crystal Lodge Hotel Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Check in from 13:00.
Check out before 11:00.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes included.
Breakfast included.

General:
Reception open 24 hours.
No curfew.
Child friendly.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 6.0

  • Location 8.0

  • Staff 6.0

  • Atmosphere 4.0

  • Cleanliness 4.0

  • Facilities 4.0


Latest Reviews

  • 7.4

    Very Good

    16 Mar 2017
    Staff very friendly, good value for money and not a bad location.
    Ireland, Male, 25-30
  • 5.7

    Rating

    10 Sep 2019
    Room was fine for the cost, although could of done with a clean and repairs to the shower. Walls were very thin though and I could hear people from other rooms, I rather they were more honest about the breakfast, or lack of it.
    England, Female, 25-30
  • 4.9

    Rating

    08 Oct 2016
    Women Beware. Receptionist was a total creep who tried to get me to have coffee with him, kissed me hand, and has ended up trying to contact me. Avoid at all costs.
    New Zealand, Female, 18-24
  • 3.7

    Rating

    04 Aug 2017
    Staff were friendly and helpful. "Hotel" located very close to Thornton Heath rail station, but it was a dump. I've stayed in much nicer hostels for much less.
    USA, Male, 41+
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Facilities

Free
  • Free Breakfast
  • Free Parking
  • Free WiFi
General
  • Adaptors
  • Cable TV
  • Cots Available
  • Hair Dryers
  • Reading Light
  • Safe Deposit Box
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Tea & Coffee Making Facilities


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