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The Custom House

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

Prices
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reviews
6.6
Good 155 Total Reviews
  • Value For Money 6.4
  • Security 5.8
  • Location 6.2
  • Staff 8.0
  • Atmosphere 6.6
  • Cleanliness 5.8
  • Facilities 7.6
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6.6
Good 155 Total Reviews
  • Value For Money 6.4
  • Security 5.8
  • Location 6.2
  • Staff 8.0
  • Atmosphere 6.6
  • Cleanliness 5.8
  • Facilities 7.6

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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21st Apr 2018
6.3

Nice quiet place but kitchen really dirty

    • 8.0Value For Money
    • 4.0Security
    • 6.0Location
    • 8.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
  • nicholastreneary269
  • England, Male, 18-24
  • Avid Traveller
  • 12 reviews
6th Jan 2018
7.4

Your standard hostel bedrooms, kitchen way too small for the number of guests. Had a free pool table and ping pong table which was a great touch . It’s basically a kiwi experience stop with new people everyday .

    • 6.0Value For Money
    • 6.0Security
    • 6.0Location
    • 10.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • mjball88
  • England, Couple, 25-30
  • Novice Nomad
  • 2 reviews
5th Jan 2018
4.6

Bathrooms don’t meet the basic needs for a hostel this size. 1 cubicle toilet and 2 showers for male. Downstairs bathrooms look like they’ve not been cleaned since it was built. Kitchen is very very small. WiFi is super slow. And that’s if it even works for you. Not sure about these people praising the WiFi. Bed comfort very hit and miss. Staff were very nice. Lounge area is nice (pool table, ping pong, Xbox, tv), but doesn’t make up for the rest. Get the basics right first.

    • 4.0Value For Money
    • 6.0Security
    • 4.0Location
    • 4.0Facilities
    • 8.0Staff
    • 4.0Atmosphere
    • 2.0Cleanliness
  • hostelworld6256
  • Germany, Male, 18-24
  • Novice Nomad
  • 4 reviews
26th Dec 2017
8.6

Great Hostel! Huuuge TV with tons of films, free xbox, pool and table tennis quite industrial kitchen, but I guess that's fine washing machines weren't working when I was there which is a minus Location: right in between beach and city, so quite good actually! Rooms were clear and crispy downside: wifi .... come on it's 2018 unlimited wifi is a thing!

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 10.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness

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