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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/28

The First Hostel

Book more than 7 days in advance for Free Cancellation.
10.0
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The First Hostel features rooms with free WiFi in the heart of Hanoi. Popular points of interest around the property include St. Joseph Cathedral and Ngoc Son Temple. Guests can have a cocktail at the bar.

The shared bathroom is fitted with free toiletries.

Breakfast is available each morning, and includes American and Asian options.

You can play darts at this 2-star hostel, and bike hire and car hire are available.

Staff at the 24-hour front desk can help guests with any queries that they may have.

Hoan Kiem Lake is 400 metres from the hostel. Noi Bai International Airport is 21 km from the property.

Terms and conditions:
Free Cancellation: 1 Days before the arrival without being charged by the property
Check in from 14:00
Check out Before 12:00
Payment on Arrival:Cash and Credit Card
Tax Included
Breakfast Included
NO smoking in Room, but have smoking area
Reception working hours 24h View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0


Latest Reviews

  • 10.0

    Superb

    25 May 2018
    Perfect place and location in a silent road in the old quarters. Very friendly and helpful staff with excellent service, nice clean dorm rooms with lockers, very convenient sleeping. Great value for money. Highly recommend this place, if you want to stay in the old quarter.
    Canada, Female, 18-24
  • 9.7

    Superb

    27 Jun 2018
    Lovely hostel in a great location. Staff were so lovely and helpful and let us check in early. Breakfast was lovely and the rooms were very clean and well set up. Definitely recommend!
    England, All Female Group, 18-24
  • 8.9

    Fabulous

    24 May 2018
    Great hostel. Nice curtains around the beds, staff is very friendly and helpful, also own a tour company with great quality tours (I did the Halong Bay tour and it was great). Only complaint is the lockers aren’t very secure and the bathrooms are a little cramped. Overall a good deal.
    USA, Female, 18-24
  • 4.0

    Rating

    11 Aug 2018
    Really not a great stay here. I asked if I could switch from a top to a bottom bunk on arrival to be next to my girlfriend and despite the bed staying empty they refused my move. Bathrooms are disgusting. Filthy and small. The temporary flooring is peeling away to reveal brickwork in the room. The maid drank our water which we witnessed when we were still in the room. The general feeling in the hostel was dismal. The beds were ok. Book Chien Hostel instead! We stayed there the following night!
    England, Male, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Card Phones
  • Common Room
  • Dryer
  • Hair Dryers
  • Hot Tub
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities


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