Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Flaming Kiwi Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to the Flaming Kiwi!

We are situated 5 minutes walk to the town centre and 3 minutes walk to the supermarket.

We are friendly, cozy hostel with lots of great stuff for our guests to enjoy! Take our bikes (free of charge) for a cycle around the lake, borrow some of our Frisbee golf discs and try them out at the Queenstown Garden’s course, or indulge in our FREE UNLIMITED Wi-Fi.

Our three fully-equipped kitchens have a great layout for cooking and meeting other guests and they are all stocked with free tea & coffee. We also have a BBQ grill, games, books, puzzles, a TV, & lots of DVDs.

All of our dorm rooms have personal lockers with built-in power points so you can charge your electronic gadgets in total security. We also have USB plugs next to each dorm bed as well as a reading light.

We can book all your buses, tours, & activities and our friendly staff are more than happy to give you advice and information about the local area and the rest of New Zealand. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.6

  • Location 9.4

  • Staff 9.7

  • Atmosphere 9.2

  • Cleanliness 9.3

  • Facilities 9.2

Latest Reviews

  • 10.0


    28 Nov 2019
    Top hostel all good Look forward next stay Well done Kent and team Stuart Young
    New Zealand, Male, 41+
  • 10.0


    14 Nov 2019
    Thoroughly enjoyed my stay at the Flaming Kiwi! Awesome staff with an awesome location. I would recommend to anyone visiting Queenstown.
    USA, Male, 18-24
  • 10.0


    12 Nov 2019
    Super Nice Staffs. They are friendly and allow us to check-in earlier. They let us keep our luggage after we check out and after check-in (before the room available)! They are having 3 kitchens and a balcony for BBQ. The place is walking distance to town (Gondola, KiwiBirdpark and Lake Wakatipu). Will back again if travel to New Zealand!
    Malaysia, Female, 25-30
  • 10.0


    04 Oct 2019
    Flaming Kiwi is definitely the best hostel in Queenstown, really cosy and chill, everyone is friendly, the staff is amazing always helpful, they know how to take care of people ! Definitely the best also for the cleanliness, 3 kitchens that make easier for cooking anytime during the day, private parking for your van/car, best location right to the playground for some workout early in the morning, and right next to town for party in the evening. I’ll recommend that place at 100%
    France, Male, 25-30
  • 9.7


    19 Nov 2019
    Great hostel for Queenstown, with lockers for every bed and swipe card access. The pod design is awesome. Parking could be a bit bigger but still pretty good!
    Australia, Couple, 25-30
  • 9.1


    12 Jan 2020
    Great hostel. Really great location, loads of kitchens filled with utensils etc. and lots of nice common spaces. The staff were terrific. I would stay here again!
    Australia, Mixed Group, 25-30
  • 9.1


    23 Dec 2019
    Pros: Curtains on beds, individual outlets, tons of storage, key card entry, amazing staff and vibe Cons: not enough space or food storage in kitchen, only 3 bathrooms (2 showers, 3 toilets) for about 30 people. Awful having to wait for a shower.
    USA, Female, 25-30
  • 8.3


    09 Nov 2019
    Stayed here for one night before heading off on a trek. Staff were very friendly and helpful with places to eat etc. Dorm rooms were good, had multiple lockers, including with charging points inside.
    Australia, Couple, 25-30
  • 7.1

    Very Good

    30 Oct 2019
    A lot of long time residents in so atmosphere wasn’t super warm to people just passing through. Bed room smelt a bit of damp. Also there is not enough parking! Do not expect to be able to park your car!
    England, Male, 18-24
  • 6.3


    18 Dec 2019
    Nice enough hostel but found it to be a quiet atmosphere, not a great place for a solo traveller wanting me to meet people. Also they programmed my access card incorrectly and so I found myself locked out in the middle of the night with no response from the night manager who is supposed to be on duty. Staff were very apologetic in the morning.
    England, Male, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Wi-Fi