Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Frame Guesthouse

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

The Frame Guesthouse is the latest addition to our guesthouse after Old Penang Guesthouse and The 80’s Guesthouse.

It is located in 3 storey heritage shophouses which previously houses a frame maker shop. Based on the belief in authenticity, functionality and material that age beautifully, we chose to restore the highly necessary in the guesthouse and hence preserve the rest. Existing concrete floor, walls and surfaces were kept with minimal treatment. Much of this space was left as it was found before the renovation with rough, peeling walls and the traces of a removed electrical appliances were left exposed on the wall surface.

The guesthouse which is located in the bustling heart of UNESCO World Heritage Site, near to most of the famous tourist attraction. It is a best accommodation for traveler who looking for unique and unforgettable stay on budget.

- Breakfast included
- Air-conditioning in all rooms
- Free internet and WiFi access
- Towels, linens and duvets provided
- Shampoo and body wash provided
- Powerful hot water shower
- TV lounge with Blu-ray movies
- Big lockers for dormitory
- Individual reading lamps and electrical plug
- Free drinking water
- Free coffee and tea, all day
- 24 hours security camera

[Room Type]
- Double Bed Private Shared Bathroom: Private room with Queen size bed.
- Double Bed Private Ensuite: Private room with Queen size bed and bathroom attached.
- Twin Private Shared Bathroom: Private room with 2 Single size bed.
- Mixed Dorm : Dormitory with Single size bunk bed.
- Deluxe Mixed Dorm : Dormitory with Queen size bunk bed. 1 bed can sleep up to 2 person. Ideal for couples, or individual who love extra space.
- Female Dorm : Female-only dormitory with Single size bunk bed. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.2

  • Location 9.8

  • Staff 9.5

  • Atmosphere 7.9

  • Cleanliness 8.9

  • Facilities 8.7

Latest Reviews

  • 10.0


    29 Nov 2019
    Fave hostel so far! Good breakfast/ tea & coffee facilities and drinking water. Also cool building/design- looks better than the pictures. Defo recommend!
    Scotland, Female, 18-24
  • 9.7


    11 Jan 2020
    Loved this place. The vibe is relaxed, it was possible to meet other people but I wouldn’t say the most social place. It could be though if you’re outgoing enough. I really liked how peaceful it was, super well located. Walking distance from ferry terminal and the buses can take you most places you need. Lovers Lane just around the corner for pubs and good food nearby. Would be nice if breakfast was a bit more comprehensive, but still fine. A full kitchen would be wonderful too. Will come back
    Canada, Male, 25-30
  • 9.7


    10 Jan 2020
    Great little hostel in a good location. Yes, it’s got character, it’s a little creaky and you can hear everything but I had no problems sleeping. Breakfast isn’t much but is just right and tea/coffee/water available throughout the day. The staff are lovely, always welcoming and happy to provide recommendations etc.
    England, Female, 25-30
  • 9.7


    29 Nov 2019
    Hands down the best showers, on par with many big hotels. Room was great too and it was 2 mins away from great food and bars.
    Vietnam, Male, 18-24
  • 9.4


    10 Jan 2020
    Great hostel, with an amazing staff. Very helpful and flexible with every request one might have. The hostel itself is very minimalistic with big spaces and little furniture. The location is one of the best in Georgetown, right next to both Chinatown and Little India, in the centre of the Unesco zone. Only small problem is that the common areas aren’t really noise-isolated so you are discouraged from staying and having conversations which isn’t ideal in case you plan to spend the night in
    Albania, Male, 25-30
  • 9.4


    06 Jan 2020
    Great hostel with really good showers, facilities and awesome location. Some of the dorm rooms can get quite loud at night (close to the road) so make sure you bring ear plugs. Not too much of an atmosphere but very chill vibes. I’d stay here again for sure!
    New Zealand, Male, 18-24
  • 9.1


    11 Dec 2019
    An understated boutique hostel that is very clean and stylish. Best showers. Comfortable beds. Helpful staff. Not a party hostel but common areas are suitable for working and socialising. Only criticism would be the noise if your room is by the window - but nothing some ear plugs won't solve! Would definitely stay again.
    Australia, Female, 25-30
  • 9.1


    09 Dec 2019
    I loooooved this place. Rooms are really large, as are the bathrooms, kitchen and common area. The rustic feel of this place reminded me of home. Not so much of a social vibe but a great place to relax and get away from the crazy streets of Georgetown. The location is really good too, right near the street art and some night street food :) would definitely stay again.
    Australia, Female, 25-30
  • 8.9


    03 Jan 2020
    Nice hostel inside a condominium residence on the 13th floor with elevators and a cafe, a grocery and a convenience store on bottom floor. Typical dorm style (mine, 8 bunk female dorm), nice locker, a window and a/c. Dorm was full and only I bathroom but it worked. Open air balcony to dry clothes, laundry (fee), good kitchen for cooking/fridge, and coffee/tea and crackers available. Clean and pool is delightful! Staff are friendly, kickback atmosphere. A joy to stay.
    USA, Female, 41+
  • 8.9


    03 Dec 2019
    The hostel is well located, the beds are comfy, free tea/coffee/water all day is a big plus. I also liked the way the hostel was decorated, it looked pretty cool. But there were a few downsides. Our room stank of damp and it was very loud, somewhere was blasting music at basically all hours of the day. All things considered I’d probably stay again
    England, Mixed Group, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • DVD's