Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Frame Guesthouse

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

The Frame Guesthouse is the latest addition to our guesthouse after Old Penang Guesthouse and The 80’s Guesthouse.

It is located in 3 storey heritage shophouses which previously houses a frame maker shop. Based on the belief in authenticity, functionality and material that age beautifully, we chose to restore the highly necessary in the guesthouse and hence preserve the rest. Existing concrete floor, walls and surfaces were kept with minimal treatment. Much of this space was left as it was found before the renovation with rough, peeling walls and the traces of a removed electrical appliances were left exposed on the wall surface.

The guesthouse which is located in the bustling heart of UNESCO World Heritage Site, near to most of the famous tourist attraction. It is a best accommodation for traveler who looking for unique and unforgettable stay on budget.

- Breakfast included
- Air-conditioning in all rooms
- Free internet and WiFi access
- Towels, linens and duvets provided
- Shampoo and body wash provided
- Powerful hot water shower
- TV lounge with Blu-ray movies
- Big lockers for dormitory
- Individual reading lamps and electrical plug
- Free drinking water
- Free coffee and tea, all day
- 24 hours security camera

[Room Type]
- Double Bed Private Shared Bathroom: Private room with Queen size bed.
- Double Bed Private Ensuite: Private room with Queen size bed and bathroom attached.
- Twin Private Shared Bathroom: Private room with 2 Single size bed.
- Mixed Dorm : Dormitory with Single size bunk bed.
- Deluxe Mixed Dorm : Dormitory with Queen size bunk bed. 1 bed can sleep up to 2 person. Ideal for couples, or individual who love extra space.
- Female Dorm : Female-only dormitory with Single size bunk bed. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.2

  • Location 9.8

  • Staff 9.4

  • Atmosphere 7.8

  • Cleanliness 8.8

  • Facilities 8.6

Latest Reviews

  • 10.0


    08 Oct 2019
    Really cool hostel in a great location. Simple breakfast that did the trick. Staff advised us great places to go. Also they provide a great laundry service.
    England, Female, 18-24
  • 9.7


    28 Sep 2019
    Very friendly staff, great showers and location. Various room types to suit all. Recommend to anyone.
    England, Male, 18-24
  • 9.7


    26 Sep 2019
    The only downside here is that some of the rooms face onto the main road, with the traffic and mosque close by you might get woken up quite early if you’re a light sleeper. Everything else is great; standard hostel breakfast, comfy beds with working and quiet AC, coffee/tea on tap all day, multiple common areas to relax, covered smoking area, hot showers, friendly and knowledgable staff. Bare brick and plaster walls and wood floors give a unique feel.
    England, Male, 25-30
  • 9.4


    13 Oct 2019
    Really enjoyed our stay, the hostel fits so well to the rest of the city and has a relaxed vibe to it. The staff were amazingly helpful and friendly! Rooms and common area were clean and stylishly decorated. It’s minutes away from Little India, Chinese food market and the Love Lane About 15 min walk to the bus station and to the ferry. Definitely one of best hostels we’ve stayed so far!
    Slovenia, Male, 31-40
  • 9.4


    01 Oct 2019
    Really nice hostel, comfy beds, clean and lockers to put valuables. Great location and really helpful staff. Nice to have free breakfast too, even though it’s a little basic. Quiet so not the best for meeting lots of people. Would stay again.
    England, Female, 18-24
  • 9.4


    18 Sep 2019
    Great hostel in ideal location! Lovely breakfast, comfy beds, clean rooms with A/C and the best shower I’ve had in Asia. Staff were so helpful too!
    Ireland, Female, 25-30
  • 9.1


    16 Oct 2019
    Really cool place. The photos do not do it justice
    England, Male, 25-30
  • 9.1


    02 Oct 2019
    I didn't expect that I'll like it that much because it looks creepy on photos:D but it ends up that i extended one more night because it was cozy and nice place.. thanks for the helpful staff and thanks for Dean!
    Egypt, Male, 25-30
  • 8.0


    17 Sep 2019
    Great location near love lane where all bars/restaurants are but far away enough not to be disturbed. We were originally put in bedroom at the front which was very very noise because of the road so asked to move to back. Mosque opposite so occasionally noisy but not a problem. Bathroom quite a walk if you’re on top floor, down to middle floor but get used to it. Good WiFi. Breakfast was just toast and watermelon (could be improved). Free water. Helpful staff.
    England, Couple, 25-30
  • 7.1

    Very Good

    15 Oct 2019
    Cool hostel. Rooms are basic but lockers are great and night light / charger per bed. Air con was poor so it was hot at night. Good stay overall.
    Scotland, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • DVD's