Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Excellent Cleanliness
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Property Description

A friendly Backpackers Hotel situated in the heart of Bristol's famous cultural district Stokescroft, just 10 minutes walking distance from the City Centre. The Full Moon is a great place to meet likeminded people and discover our unique city!

To comply with COVID-19 guidelines and safety measures, we are selling all rooms as private rooms. Each room will have their own code-locked allocated shower and toilet in our shared bathroom facilities. Free tea & coffee and WI-FI are provided in the rooms.

Guests must wear masks at all times in the hostel when not in your private room, and sanitise hands upon entry to the hostel. We will also be taking temperature checks at check-in.

There is also a 10pm curfew for guests to be back at the hostel; as we are based inside a pub we are required to follow to the UK hospitality curfew. Entrance to the hostel will shut from 10pm once the bar is locked shut, and opens again at 7am the next day.

We appreciate these rules may have come off as a hassle, however they are necessary for us to remain open and serving you!

Our guests will have access to said bar, which currently operates on a table service. We have two food venues available - The Pizza Kitchen and the Taco Station. We have DJ's playing in our courtyard on Thursday evenings, and some live music events on weekends. Please get in touch in advance to secure a bar table if you are coming on a Friday or Saturday as they are our busiest times.

- TO PROVIDE I.D (Passport, Citizen I.D or Drivers License)

Check-in is from 15:00 to 21:30.
Check-out is strictly by 11:00.


WE DO NOT ACCEPT GUESTS UNDER THE AGE OF 18, as we have a licensed bar on site. Prices may vary at weekends, on bank holidays or whilst special events are on in Bristol. View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.0

  • Location 8.9

  • Staff 7.9

  • Atmosphere 7.6

  • Cleanliness 8.7

  • Facilities 8.3

Latest Reviews

  • 10.0


    09 Feb 2020
    I have been staying here for a little while since starting college, and have to say it was the best decision I could have made. The place is always clean and well-maintained, and the staff are always helpful and friendly - best hostel in Bristol, hands down!
    England, Female, 41+
  • 10.0


    01 Feb 2020
    This place it’s the perfect place to celebrate any occasion, it last got everything you need to party and have fun all under one roof ,
    England, Female, 41+
  • 10.0


    04 Dec 2019
    Lovely staff, Clean and spacious rooms. Only thing I’d recommend is a mirror in the private room.
    Wales, Female, 18-24
  • 9.7


    13 Mar 2020
    loved the hostel, great friendly artsy vibes. rooms have been hand painted with cool designs. staff are friendly and 24/7. the bar and pizza is really nice and the music section is cool but the venue does attract a lot of young people and is really loud until 2am so consider this if you will stay at the weekend and want to sleep earlier. generally really happy, would stay again!
    England, Female, 18-24
  • 9.7


    31 Dec 2019
    The staff its super friendly it is indeed a loud party but was perfect for New Years eve, i only would add shower gel and shampoo, and that showeers are a bit cold but i enjoyed my time there also got some key holders for free 😘 and stickers 😃
    Mexico, Male, 25-30
  • 8.3


    25 Jan 2020
    Super lovely hostel!
    New Zealand, Female, 18-24
  • 7.1

    Very Good

    27 Feb 2020
    female staff member on reception on arrival was friendly & helpful but the guy on reception on departure was indifferent, didn’t ask me how my stay was. The room was ok, the bed was awful, you could feel the springs in the matress and you had only 1 very thin pillow. The showers were luke warm and had to constantly press the button. The noise of shouting men outside was unbearable in the early hours so my sleep was disturbed. One of the guests in my room came in late and was making a noise.
    England, Female, 41+
  • 6.6


    22 Feb 2020
    We stayed in the bedroom on the opposite side from where the pub of the hostel has parties. Our room had just a little bit of noise, but if you walk in the direction of the party, the floor literally shakes (boomy songs)! They will provide you free earplugs when you make the check-in, but I think that would not be enough if you stay in a room close to their pub. Another thing: it is located in a "hipster" neighborhood (expensive and "modern alternative" places
    Brazil, Male, 31-40
  • 6.3


    06 Dec 2019
    There are no lockers in the rooms, the matress I slept in was probably older than me and calling pillow to what they gave me would be too much. The showers are separate and they are extremely annoying and uncomfortable since you have to push the button every 5 seconds for the water. The bar is ok and the garden is pretty cool. The only great things about this hostel are the location and the staff. Shoutout to Oscar and the Brazilian girl at the reception and the Spanish girls from housekeeping.
    Spain, Female, 18-24
  • 5.1


    25 Jan 2020
    It was a saturday and we were really tyred. We wanted to sleep but it was impossible as the music of the pub downstairs was so loud. We couldn't sleep at all until 2am. This has to be said before booking is made. Such a bad experience...
    Spain, Male, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Book Exchange
  • Breakfast Not Included
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant
  • Tea & Coffee Making Facilities