Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Greenhouse

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Greenhouse Hostel can accommodate up to 22 people. There are three dorm rooms; one eight bed dorm and two four bed dorms, each with en-suite facilities. There is also a private room for two people with shared bathroom facilities including hot showers and western toilets. Room prices include two basic meals a day, a mix of African and Western dishes, and free Wi-Fi. Pick up from town for free bus station, shuttle station and from any accommodation in town.

The lounge area is comfortable and homely with free Wi-Fi access. The outdoor terrace has a self-service bar, TV, DVD player and games including darts and a pool table. There are bicycles available to hire with the first hour free of charge. The garden area has space available for camping guests.

The Greenhouse Hostel is run by non-profit organisation The Green Living Planet that provides short and long term volunteering opportunities.

Please note:

Cancellation Policy: 2 days before the arrival

Check In: 11.00 am
Check Out:From 9.00 am to 10.00 am

Method of Payment upon the arrival: Cash only! (USD or Tanzanian shilling)

Tow meals a day are included.
Taxes are included. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.3

  • Location 8.3

  • Staff 9.3

  • Atmosphere 8.5

  • Cleanliness 9.0

  • Facilities 8.5

Latest Reviews

  • 10.0


    21 Dec 2019
    The Greenhouse Hostel is a great place to stay in Arusha. It’s very easy to find and the connection to the city center is very good. It’s very familiar and Benson make every trip possible, no matter how spontaneous. I would book here again, for next travelings to Arusha. The staff is always there and very helpful, you can ask for help in every matter. The two cats, the dog and the turtle make the hostel as well to very cozy place, where you can relax and meet a lot people from all over the world
    Germany, Female, 25-30
  • 10.0


    19 Dec 2019
    Great hostel great company, lovely staff they arrange my safari straight away I'm planning to come back and climb Kilimanjaro with Benson. Breakfast and dinner are great and if you don't like busy and loud town centre this is great place to stay and the prices are great too. Public transports are just next to the gate, you won't need a tax they are very cheap (local price).
    USA, Female, 25-30
  • 9.7


    21 Jan 2020
    My stay in the Greenhouse was the perfect start of my Tanzania trip. Bensu was a great host, he picked me up from the airport and directly arranged a 4-day safari for me for the day after. Once I got back, he took us out to his bar and other local bars, the day after he and his friends invited us to join to the Hot Springs. The included dinner is very nice, the breakfast is okay!
    Netherlands, Female, 18-24
  • 9.7


    05 Aug 2019
    Thank you Benson and everyone at the Hostel for another lovely stay! My third visit to the greenhouse, and I always look forward to my time there. Lovely people, good rooms and facilities, and great dinners! Can highly recommend.
    England, Male, 25-30
  • 9.4


    29 Dec 2019
    This hostel and its staff are outstanding! Extremely clean, really nice local meals included for breakfast/dinner, and the operator and local specialist are amazing. The local specialist is able to help book treks to Kilimanjaro, safaris to Serengeti/Ngorogoro/etc, or trips to Zanzibar. Make sure you or your taxi follow the instructions on the website, you’ll see a small greenhouse hostel sign on the left of the road. Dala dala to city center are 400 shillings to go to market or ATM, etc.
    USA, Male, 25-30
  • 9.1


    26 Nov 2019
    If you don’t read anything else on this review, then know this, Benson and his sister, Selena are absolutely amazing. I booked in hopes to find the perfect Serengeti Safari and that happened immediately upon arrival. Not only did Benson assist in that but also with rides to town (hostel is 3KM from city center) and accommodations in Moshi after my safari In regards to the hostel, the private room is clean with a large bed and the community shower has great pressure and hot.
    USA, Male, 31-40
  • 8.9


    30 Jul 2019
    Benson and the lovely ladies running this hostel are incredible people!!! They are so welcoming and make sure you have an amazing holiday. Benson will sort out all your tours. The breakfast and dinner is a lovely addition to the stay. Highly recommend when coming to Arusha! Location is a little out of the way but Benson will usually be heading somewhere and can take you or organize a cheap taxi. Love this place!
    USA, Female, 25-30
  • 8.6


    27 Sep 2019
    Lovely staff and great to have a free dinner. The location is a bit out of the way and the hostel itself feels quite shabby. The hostel is very clean and affordable, although very quiet when we visited.
    Norway, Female, 18-24
  • 8.3


    26 Jul 2019
    this was a good place to stay for one night while traveling from Dar to Tarangire National Park. Meals are simple but included, so that's great. The layout of the hostel was conducive to conversation and interaction with other people staying in the hostel. I had planned to have the hostel staff pick me up at the bus station when I arrived in Arusha but no one answered when I called so I took a taxi.
    USA, Female, 18-24
  • 3.7


    02 Feb 2020
    Would not recommend staying here to anyone.
    USA, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Meeting Rooms
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Tea & Coffee Making Facilities
  • DVD's