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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

PLEASE READ CAREFULLY (CONDITIONS BELOW):

The Hat Madrid is the first Boutique Hostel in town. Located in a mansion in the best tourist area in the Plaza Mayor, 3 minutes walk from the Puerta del Sol, Gran Via and La Latina.

Offers private and shared rooms, for girls, families and groups of friends. All rooms have a magnificent natural light, private or shared bathroom, air conditioning and WIFI generation.

We know how important is breakfast for travellers, so we offer a great breakfast for a small price. It has an outdoor terrace, solarium and spacious common areas.

We have Dual WiFi! you don´t need to know the difference between 2,5 GHz and 5 GHz, you just have to enjoy it. Here, every access point has both channels, so you won´t have any problems with the connection. Nor with the price, because it´s free.

Waiters? receptionists?…not here. Here we´re all ambassadors of one of the prettiest and most amusing cities in the whole world. And we´re all going to help you pick a route, a restaurant, or whatever you want. Just tell us how much is in your pocket, and let us organize the best plan for you.


Please note this hostel conditions:

Payment: We will take payment 48h before the date of arrival, starting at 00:00h. In case of a rejected credit card, you will have 24h to contact us and renew your card, otherwise your reservation will be automatically cancelled.

Cancellation policy: It is free up to 48h before the date of arrival, starting at 00:00h. In case of a late cancellation or No Show, you will be charged the entire stay and the booking will be automatically cancelled.

Credit card fraud: We carry on credit card preauthorisations from the moment we receive a reservation. It is an automatic transaction where we charge and refund a card with the amount that corresponds to your first night of stay. Please allow some time to get your transaction back as banks have sometimes delayed processes.

We reserve the right to refuse admission.

Our establishment has bunk beds and elevated beds in some of the rooms. This circumstance must be considered while staying with us, as well as the danger this may entail. So the client accepts it, thus rejecting any legal action against The Hat Madrid in the event of an accident.

We offer some individual rooms, which are rooms with bunk beds for one person only. They do not include towels, which can be rented at reception.

We don´t accept group bookings up to 10 people - Bookings for more than 10 people will be automatically cancelled without a refund of the Hostelworld deposit.

Modifications/cancellations are accepted by mail only.

Taxes included. No curfew. Sheets included. Towels for rent 2.5 Eur.

Guests under 18 years old must stay in private rooms; we won't allow children on shared dorms.

Stag/Hen parties groups are not allowed on the hostel.

Check in: 15:00

Check out: 12:00

24h Reception.

Low Cost Parking just 1 km away from the hostel. Three times cheaper than any other parking in the city center. Ask at reception! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.6

  • Location 9.9

  • Staff 9.4

  • Atmosphere 9.0

  • Cleanliness 9.4

  • Facilities 9.0


Latest Reviews

  • 10.0

    Superb

    08 Jan 2022
    Great stay, great and friendly staff, and great location:) highly recommended
    Israel, Female, 25-30
  • 10.0

    Superb

    06 Jan 2022
    This is the best hostel I’ve stayed at! The staff is so welcoming, rooms are super clean and well equipped. The breakfast is soooo worth it for the price! Kitchen is super well equipped and the location is unbeatable, you’re 2 steps away from plaza mayor! I didn’t even use my bus tickets. The price is well justified in my opinion.
    Canada, Female, 18-24
  • 10.0

    Superb

    04 Jan 2022
    Loved it here! Super cute and safe, good vibe, great location. I will definitely be back.
    USA, Female, 31-40
  • 10.0

    Superb

    13 Dec 2021
    Amazing place to stay, staff was great, they would help you with anything you may need! Would 100% stay again!
    Costa Rica, Male, 18-24
  • 10.0

    Superb

    11 Dec 2021
    A wonderful place to stay! The best part was the €20 bar crawl they do every night!
    USA, Male, 18-24
  • 10.0

    Superb

    07 Dec 2021
    Great hostel! Located in the very city center of Madrid. I liked everything, big thanks to Gorka who was extremely helpful and friendly and also to Eduardo!!!
    Ukraine, Male, 31-40
  • 9.7

    Superb

    14 Jan 2022
    One thing I like about this hostel is that if you’re arriving to check in but checkin isn’t open they will lock your luggage away and give you a number assigned to that luggage. It made me feel really secure and comfortable while I explored the city even after I checked out they allowed me to do the same thing. There’s a rooftop bar with reasonable priced drinks, a really good hostel if you want to meet new people.
    USA, Male, 18-24
  • 9.4

    Superb

    13 Jan 2022
    Great location and staff, easy place to stay during short stays
    Norway, All Male Group, 18-24
  • 9.1

    Superb

    07 Jan 2022
    Great location in easy walking distance from a lot of the sights and tons of restaurants and bars. Not a lot of atmosphere, but it's definitely possible to meet people if you want to. Comfortable beds and nice rooms, but the sink is in the room as opposed to in the bathroom, so it can be noisy. Facilities are limited - there's no kitchen for cooking, just a microwave and kettle. Overall a good place to stay.
    USA, Female, 31-40
  • 7.1

    Very Good

    28 Dec 2021
    Amazing place and roof but service not polite. Service costumer comes with humbleness and politeness, try to be more comfortable with the guest from all the nationalities not just preferably with others and treat others bad
    Norway, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Washing Machine
Services
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Nightclub
  • Wi-Fi


Awards

  • 2017

    5th, Worldwide Large Hostel

  • 2016

    1st, Most Popular Hostels Madrid

Nominations

  • 2016

    Worldwide Large Hostel

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