Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Hat Madrid is the first Boutique Hostel in town. Located in a mansion in the best tourist area in the Plaza Mayor, 3 minutes walk from the Puerta del Sol, Gran Via and La Latina.

Offers private and shared rooms, for girls, families and groups of friends. All rooms have a magnificent natural light, private or shared bathroom, air conditioning and WIFI generation.

We know how important is breakfast for travellers, so we offer a great breakfast for a small price. It has an outdoor terrace, solarium and spacious common areas.

We have Dual WiFi! you don´t need to know the difference between 2,5 GHz and 5 GHz, you just have to enjoy it. Here, every access point has both channels, so you won´t have any problems with the connection. Nor with the price, because it´s free.

Waiters? receptionists?…not here. Here we´re all ambassadors of one of the prettiest and most amusing cities in the whole world. And we´re all going to help you pick a route, a restaurant, or whatever you want. Just tell us how much is in your pocket, and let us organize the best plan for you.


Please note this hostel conditions:

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the entire stay and the booking will be cancelled.

We reserve the right to refuse admission.

Our establishment has bunk beds and elevated beds in some of the rooms. This circumstance must be considered while staying with us, as well as the danger this may entail. So the client accepts it, thus rejecting any legal action against The Hat Madrid in the event of an accident.

We offer some individual rooms, which are rooms with bunk beds for one person only. They do not include towels, which can be rented at reception.

We don´t accept group bookings up to 10 people - Bookings for more than 10 people will be automatically cancelled without a refund of the Hostelworld deposit.

Modifications/cancellations are accepted by mail only.

Taxes included. No curfew. Sheets included. Towels for rent 2.5 Eur.

We might take payment from reservations once they're confirmed. If the credit card is invalid, we will send an email requesting a new one. If we don't have a valid credit/debit card in 24 hours, the booking will be cancelled.

Guests under 18 years old must stay in private rooms; we won't allow children on shared dorms.

Stag/Hen parties groups are not allowed on the hostel.

Check in: 15:00

Check out: 12:00

24h Reception.

Low Cost Parking just 1 km away from the hostel. Three times cheaper than any other parking in the city center. Ask at reception! View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.6

  • Location 9.9

  • Staff 9.5

  • Atmosphere 9.0

  • Cleanliness 9.5

  • Facilities 9.1


Latest Reviews

  • 10.0

    Superb

    10 Sep 2021
    Fab hostel, couldn’t fault it at all
    England, Female, 25-30
  • 10.0

    Superb

    06 Sep 2021
    This may be my favorite hostel ever; the overall atmosphere is wonderful. The staff is so sweet; genuine and caring about your experience. The roof top bar is wonderful; and this location is great, walkable distance to a lot! I will continue to recommend this place to anyone who asks where to stay in Madrid!
    USA, Female, 25-30
  • 9.7

    Superb

    19 Sep 2021
    The staff were very friendly. The rooms were nice and clean. The rooftop bar was absolutely beautiful. I did not come to this hostel to socialise but instead to relax on my last day. The rooftop bar is not a great place to meet people but it's definitely worth a visit! The demographic appeared to be more French & Spanish, rather than English from my experience.
    England, Male, 31-40
  • 9.4

    Superb

    10 Sep 2021
    Really nice spot, great location, staff is nice and helpful! Not a party hostel but they organize social stuff if you would like to join, plus the rooftop bar is a great additional! Would definitely stay again!
    Brazil, Male, 31-40
  • 8.9

    Fabulous

    11 Sep 2021
    A really nice hostel with great rooftop, wish I spent more time! Good atmosphere all around and daily activities were a nice plus. One thing that wasnt great is that our 6 bed dorm only had 4 lockers, it wasnt full when I was there so I just used another.
    Netherlands, Female, 18-24
  • 8.6

    Fabulous

    16 Sep 2021
    The location is perfect, and the locker in my room was very spacious. That being said, the room I stayed in felt very sterile and the bathroom lacked paper towels or a hand dryer. The upstairs terrace is beautiful, and the lobby is very nice too. But I found it a little difficult as a solo traveler to meet people who weren’t in the same room as me. If you’re traveling in a group, I would recommend The Hat. The staff members are very nice and it’s a great spot in the heart of the city.
    USA, Male, 18-24
  • 8.3

    Fabulous

    16 Sep 2021
    One set of bathrooms for the entire floor for which you have to leave your room and sometimes the entire room block to access. This means you need to bring your room keycard with you, yet there is no shelf to put the keycard (or your clothes for that matter) except the one directly under the shower where it gets wet. Also mattress was terrible, couldn't sleep the first night because I could feel the springs digging into my back and no position was comfortable. The rest was good.
    Canada, Male, 31-40
  • 8.3

    Fabulous

    13 Sep 2021
    Incredible location, seconds walk from Plaza Mayor. Super clean and has a cool vibe. Alma at reception is incredibly kind and bubbly. But sadly I found a few staff members to be unfriendly and make me feel unwelcome. Also there is no stove but there’s a microwave and a toaster
    Canada, Female, 18-24
  • 7.4

    Very Good

    15 Sep 2021
    The Hat Madrid is a gorgeous hostel to stay at, but it can feel slightly lonely at times. The facilities are all maintained extremely well with clean bathrooms, sheets, etc. However, the structure of the hostel, specifically the Rooftop Bar didn't allow for a warm and cozy space for just hostel members to meet and enjoy each other's company. It felt too much like a business. That was my only gripe with the hostel.
    USA, Male, 18-24
  • 4.0

    Rating

    16 Sep 2021
    Terrible place. Service was horrible, showed up and they tried to say I had 2 reservations, even though I had cancelled one and it was clearly a duplicate, they charged my credit card anyways, which was ****. They then proceeded to fill all the beds, how does that make sense, charge me for an extra 4 beds and fill them? They’re s*****g. They had no socializing, rude employees and always put females in the mixed dorms. This place is a joke, loud, minimal amenities and terrible customer service.
    USA, Male, 31-40
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Washing Machine
Services
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Nightclub
  • Wi-Fi


Awards

  • 2017

    5th, Worldwide Large Hostel

  • 2016

    1st, Most Popular Hostels Madrid

Nominations

  • 2016

    Worldwide Large Hostel

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