Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Heritage Hotel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Enjoy affordable accommodation at the Heritage Hotel. The Heritage Hotel boasts a fast WiFi internet connection to allow guests to stay connected. The decor throughout is simple and relaxing, so you will be assured of a comfortable stay during your time in Glasgow. Once you've enjoyed our full cooked Breakfast in our Dining Room you have a wide and varied choice of restaurants, bistros, pubs and fast food outlets within easy walking distance.

The Heritage Hotel is actually 2 townhouses in Glasgow’s West End - the artistic and cultural centre of Glasgow, situated in an elevated Victorian terrace overlooking Great Western Road. Travelling around the rest of Glasgow is easy with Kelvinbridge and Hillhead underground stations within a few minutes walk. The city centre is only 5 mins on the underground or 10 mins by bus.

The Heritage consists of 27 hotel rooms all with: Private en-suite, Colour television, Direct dial telephones and Complimentary tea and coffee. We have Single, Double, Triple and Quadruple rooms available. All rooms have been recently renovated to provide the highest standard of accommodation.

The Heritage Hotel's Policies & Conditions:

Cancellation policy: 48h before arrival.

Payment upon arrival by cash, credit cards, debit cards (Amex, Visa, Visa debit, Mastercard, Maestro, Diners club).
This property may pre-authorise your card before arrival.

Check in from 13:30 to 23:00 .
Check out before 11:00 .

Taxes included.
Breakfast included.


24hour reception.
No curfew.
Child friendly.
Non smoking.
On street parking is available at a charge of GBP 20.00 per day.
There is no other nearby parking available.

Pets are not allowed.
Vegetarian meals are available.
All groups are accepted.
There are no rooms with four poster beds.
There are no rooms with a jacuzzi. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 9.0

Latest Reviews

  • 9.7


    13 Aug 2017
    Excellent stay! The room was clean and tidy. Plenty of space for one. Comfy bed and love having tea and coffee in my room! The staff were friendly and the breakfast was excellent ! I would defiantly stay here again. It's a bargain price !!
    Australia, Female, 25-30
  • 9.7


    31 May 2017
    It's a little bit out of the way but in a lovely neighbourhood. The staff was INCREDIBLE! So accommodating and friendly! I was very impressed!
    Canada, Couple, 18-24
  • 9.7


    24 Apr 2017
    Good place for quiet restful relaxation. Great staff!! Close to good restaurants and public transportation.
    USA, Female, 41+
  • 9.4


    24 May 2018
    Great little hotel in the West End. Clean/easily accessible by public transit from the airport (although we took a taxi). There's a bit of a climb up Hillhead Street to access Alfred Terrace from Great Western Road (which btw is a fairly busy street; light sleepers be warned) and our room was on the 2nd (US 3rd) floor, so I'd be careful if you have large bags or other physical issues. Front desk staff was friendly/helpful. Can't comment on breakfast as we were out and about before it opened.
    USA, All Female Group, 31-40
  • 9.4


    07 Aug 2017
    Staff were extremely helpful. Had a runny shower head that went on all night. Fixed the day :)
    Malaysia, Female, 25-30
  • 9.4


    19 Jun 2017
    I stayed here at the end of a month long trip staying mostly in hostels, so it felt like a palace. In reality, just a cozy budget hotel. I arrived early and wanted to leave my luggage while I explored the city, but it turned out my room was ready so the very friendly man at reception let me check in early. Bathroom and TV in room. My mattress was a little squeaky but overall it was fine. Hot breakfast with eggs to order. Close to a good coffee shop, shops, and restaurants. Would stay here again!
    USA, Female, 31-40
  • 8.9


    29 Jan 2019
    Good location, nice and large room, tasty breakfast and really helpful staff!
    USA, Female, 25-30
  • 8.6


    22 May 2017
    The heritage hotel was a lively place to call home for two nights. The staff were fantastic, went out of their way to make my stay super comfortable, and were very friendly and helpful. The room was very comfortable and had s lovely view over the townhouses and trees across the road.
    Australia, Female, 25-30
  • 8.3


    20 Nov 2018
    Great staff, decent location, huge room. Overall, I’d stay there again.
    USA, Female, 31-40
  • 8.0


    01 Apr 2017
    Very price worthy, 40£ on a Saturday. The hotel is in a calm area, there's some pubs and supermarket just around the corner. If you are in Glasgow to relax it's perfect. It can be tough if you travel with heavy kugafe as there's first a hill and then no elevators in the hotel.
    Sweden, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Cots Available
  • Hair Dryers
  • Reading Light
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Luggage Storage
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities